Rolling Hills Veterinary Services

Dr Whitaker and staff has always treated me and mine like family! They have been with me through many hard times and saying good bye to a few! I’ve used him for 12 yrs and I wouldn’t dream of using anyone else! We love y’all

We never knew ahead of time that Rolling Hills does not provide emergency treatment for their patients. My 13 year old had to be put to sleep at a vet that we had never met. When we rushed her to Rolling Hills to see Dr Tracy in January 2021 we were just told that he wasn't in yet, he was booked for that day and we could go to Auburn. Auburn is hours away from where we live and my dog was in crisis and couldn't breathe. This was an emergency. What would have been appropriate was to have been told that while Dr Tracy was our family vet, he did no do emergency medicine, and it would have been helpful to be aware of this information before the day that my sweet Lilly went into a CHF crisis, especially because she had never been diagnosed with CHF. It took me 18 months before I stepped foot back into that building and took my other dog back and had this conversation with Dr Tracy. I really do like him. He is down to earth, he doesn't charge as much as other vets and there is a more personal feel to his practice, which is why I returned to give them a second chance.

Very caring and dedicated staff. They know your pet and my pet loves them. Dr. Whitaker is awesome. He is aware of your pet's ongoing health issues. He always take the time to discuss your pet's health.

I am giving this 1 star review based on correspondence with the office this morning ... RUDE OFFICE PRACTICE. I have now made 3 phone calls to the office to establish care for a new patient. I have not been told of the no new patients at this time, until this phone call. Told the young lady that maybe they need to make sure ALL staff knows this, as I was going to be set up for an appointment for next week when i spoke to them yesterday, was also told to call back today to see if any appointments were open via cancelation since I had to look at my work calendar to see what worked for me. After speaking to the young lady today and telling her maybe they need to inform all staff of the no new patients at this time, she hung up on me. RUDE.

My wife arrived a 1/2hr before closing, the woman at frint desk refused to help her. My wife’s baby girl/dog died the very next morning. May God have mercy on your souls. 2nd time, I asked for help to carry my Mastiff up there front steps for treatment. They refused once again, stating if I couldn’t get him up the steps on my own they wouldn’t help. I’m a half century old and animal lover, they’re like children o me. This was the WORST clinic I’ve ever been to. Dr. Whitiker is one of the best vet doctors around. But his staff is the worst around. Once again, may God have mercy on Lucifer’s children that run that front office❤️🙏😑

Best veterinarian in the world best staff of veterinarian assistants in the world extremely nice and very professional very knowledgeable