River City Pet Hospital ico

River City Pet Hospital

Pet HospitalOhioWashington CountyMariettaPike Street

1206 Pike St, Marietta, OH 45750, USA

4.0

The receptionist is one of the most disrespectful condescending people I've ever met. Telling us that she knows more than we do because she is a diabetic and goes to the doctor every three months. She did not provide information that she said she did, and was extremely rude. Not only did she lie, but she also raised her voice and called my daughter a liar. My daughter only wanted to help her sick cat but left in tears from the disrespect. We've come here for years and the vet herself as well as the vet techs have always been very respectful and professional. They take good care of the animals, but the receptionist has horrible people skills.

Travis White
  • Overview
  • (740) 374-7387

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 12:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Welcome to River City Pet Hospital

Welcome to the introduction of River City Pet Hospital, your local Pet Hospital situated at 1206 Pike St, Marietta, OH 45750, USA. River City Pet Hospital is dedicated to providing veterinary care for your beloved animal companions. You can contact them at phone number (740) 374-7387 or mobile phone +1 740-374-7387 to inquire about their services or schedule an appointment.

Details about the specific environment of River City Pet Hospital are not provided in the reviews. However, typically, a pet hospital aims to create a welcoming and clean atmosphere for both pets and their owners. You would likely find a reception area, examination rooms for consultations and treatments, and possibly other specialized areas such as surgical suites or dental care stations, depending on the range of services offered. While one review highlights a negative experience with the receptionist, another implies the presence of facilities for dental procedures.

Based on the customer reviews, we can gather some insights into the services offered at River City Pet Hospital. One positive review specifically mentions a "teeth cleaning" procedure performed on an older dachshund, noting that the pet experienced "no pain after cleaning" and recovered quickly from the anesthesia. This indicates that dental care, including teeth cleaning, is one of the services provided. The review also positively comments on the improvement in the pet's breath. Another review, while critical of the receptionist, acknowledges that "the vet herself as well as the vet techs have always been very respectful and professional. They take good care of the animals." This suggests that River City Pet Hospital offers general veterinary care, with the veterinary staff being perceived as competent and caring.

Features of River City Pet Hospital, as indicated by the reviews, include the professionalism and care of the veterinarians and vet technicians. The positive dental cleaning experience highlights their capability in this area, suggesting attention to the comfort and well-being of the animals during procedures. However, a significant point raised in one review is the poor customer service experience with the receptionist, who was described as "disrespectful," "condescending," and untruthful. This feedback suggests that while the medical care provided by the vets and techs might be satisfactory, the front office experience could be a point of concern for some clients.

Currently, there is no promotional information available for River City Pet Hospital in the provided text. Therefore, we cannot comment on any special offers or discounts they might be running. For any information regarding promotions, service costs, or other specific details, it is recommended to contact River City Pet Hospital directly.

For local users in Marietta, Ohio, seeking a Pet Hospital, River City Pet Hospital is an option to consider. The positive feedback regarding the dental cleaning and the professionalism of the veterinary staff suggests they are capable of providing good medical care for your pets. However, it is important for potential clients to be aware of the negative feedback concerning the receptionist's customer service skills. If you prioritize the quality of veterinary care provided by the vets and technicians, River City Pet Hospital may still be a suitable choice. You can reach them at (740) 374-7387 to learn more about their services and to make your own assessment.

In conclusion, River City Pet Hospital in Marietta, Ohio, offers veterinary services, including dental care such as teeth cleaning. Customers have generally found the veterinarians and vet technicians to be respectful and professional, providing good care to animals. However, one customer reported a very negative experience with the receptionist. Local pet owners should weigh these aspects when considering River City Pet Hospital for their pet care needs. For detailed information about their services, pricing, and any potential promotions, direct contact with the hospital is recommended.

When choosing a Pet Hospital, it's essential to consider both the quality of medical care and the overall experience. The reviews for River City Pet Hospital present a mixed picture, with positive remarks about the clinical staff and services like dental cleaning, but a significant concern raised about the front office interaction. We encourage local users to contact River City Pet Hospital directly to discuss their pet's needs and to get a sense of the overall service provided. Their phone number is (740) 374-7387.

River City Pet Hospital Photos

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River City Pet Hospital Location

1206 Pike St, Marietta, OH 45750, USA

Reviews

The receptionist is one of the most disrespectful condescending people I've ever met. Telling us that she knows more than we do because she is a diabetic and goes to the doctor every three months. She did not provide information that she said she did, and was extremely rude. Not only did she lie, but she also raised her voice and called my daughter a liar. My daughter only wanted to help her sick cat but left in tears from the disrespect. We've come here for years and the vet herself as well as the vet techs have always been very respectful and professional. They take good care of the animals, but the receptionist has horrible people skills.

Oct 31, 2024 · Travis White

Took our older dachshund in for a teeth cleaning and they did a great job. No pain after cleaning and snapped out of antistetic quickly. Not to mention how much better his breath smells.

Apr 02, 2023 · Robert Adkins

She has been amazing with all of my fur babies! She always gets them in as soon as possible, very compassionate and understanding and good with explaining things! Strongly recommend

Oct 15, 2023 · Tiffany Deems

All of the staff are wonderful, and they're great about getting your pets in in a timely fashion. The office is very clean. I just wish they had a separate little room for smaller animals to wait. I was in there with my cat, and she was terrified of the 4 or 5 bigger dogs in the waiting room with us. Maybe next time I will wait in the car with her. Overall, very impressed with this place.

Nov 27, 2019 · Kaylee Nicholas

The receptionist is one of the rudest people I've ever met. Didn't talk to me like a fellow human being and was incredible condescending. My cats have been going there for years and it didn't used to be this bad. I recently called and the receptionist is absolutely horrid. My cat is struggling and she didn't even care to listen to what was going on. Finding a new vet. I'm tired of being treated like this.

Jul 26, 2022 · Sarah Pickrell

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