Riedel Jennifer D.V.M. - Butterfield Animal Hospital

Riedel Jennifer D.V.M. - Butterfield Animal Hospital, located at 43810 Butterfield Stage Rd #103, Temecula, CA 92592, USA, is a well-established veterinary care provider serving the Temecula community. Known for its dedication to animal well-being, this animal hospital operates within the "Pet Hospital" category, offering a broad spectrum of medical services and goods for sale to ensure the health and happiness of beloved pets.

As a comprehensive pet hospital, Butterfield Animal Hospital provides a wide array of services catering to the diverse needs of small animals. Their offerings encompass general wellness and preventative care, which includes routine examinations, vaccinations to protect against common diseases, and microchipping for identification. They place a strong emphasis on maintaining optimal pet health through services like dentistry, offering annual dental exams and cleanings essential for preventing oral health issues and related systemic problems. Furthermore, they provide guidance on proper diet and nutrition to help pets maintain a healthy weight and overall well-being, along with year-round parasite control measures against fleas, ticks, and heartworms.

Beyond preventative care, Butterfield Animal Hospital is equipped to handle diagnostic services, utilizing advanced technology to accurately diagnose various conditions. This includes digital radiology, dental radiology, and two ultrasound machines, along with in-house laboratory equipment for quick and efficient testing. They offer surgical services for common conditions, ensuring that pets receive necessary interventions with professional care. What sets them apart is their range of "Special Health Services," which delve into more specialized areas such as cardiology for heart disorders, dermatology for skin conditions, endocrinology for hormonal imbalances, gastroenterology for digestive issues, and neurology for nervous system disorders. This extensive list of specialized services indicates a commitment to addressing complex health challenges. Additionally, they provide services like travel certificates, demonstrating their support for pet owners' broader needs, and offer compassionate end-of-life care.

The environment at Butterfield Animal Hospital is thoughtfully designed to be welcoming and efficient. The facility is described as spacious, featuring six exam rooms, two dental suites, and a dedicated ultrasound room, all contributing to a streamlined patient flow. The extensive treatment area is equipped with the latest medical technology. The interior design of the hospital aims to create a warm and client-friendly atmosphere, reflecting a blend of traditional Temecula charm and modern functionality. Accounts from job descriptions and architectural insights suggest a design that maximizes efficiency through well-thought-out functional arrangements, ensuring short trip distances for staff and seamless operations. Client testimonials often mention a calm and loving environment, with staff focusing on reducing anxiety in pets, sometimes sitting on the floor to play with them and offering treats to make the examination process more comfortable. This approach to patient comfort underscores their commitment to a positive experience for both pets and their owners.

A notable feature of Butterfield Animal Hospital is its commitment to providing advanced medical care in a state-of-the-art facility, as highlighted in recruitment information. They emphasize a multi-doctor practice, suggesting a collaborative environment where veterinarians can consult and share expertise, potentially leading to more comprehensive treatment plans. The hospital also accepts **CareCredit** and various pet insurance plans, which are crucial features for many pet owners looking to manage the costs of veterinary care. This financial flexibility can make high-quality medical services more accessible. While not explicitly stated to be Fear Free certified, several reviews from previous years emphasize their compassionate and gentle approach, aiming to alleviate fear, anxiety, and stress in pets during visits, aligning with the principles of Fear Free veterinary care.

Customer reviews for Butterfield Animal Hospital present a mixed but generally positive outlook. Many long-term clients express strong loyalty, praising the amazing staff and doctors for their caring and compassionate approach. Comments frequently highlight personalized attention and a genuine concern for the animals' well-being. For example, some reviewers note that the staff focuses on creating a calm environment and takes the time to answer questions thoroughly, making pet owners feel valued and informed. Reviews from several years ago specifically commend the promptness and efficiency in emergency situations, alongside reasonable prices, demonstrating a strong track record of positive client experiences. There are numerous testimonials across various platforms praising the overall quality of care and the friendly nature of the entire team, with many stating they would highly recommend the hospital.

However, recent feedback indicates some challenges. One long-term client noted that the hospital "seem too busy" and that "the care for loyal pet friends isn’t there anymore," suggesting a potential strain on resources or staff availability due to increasing patient volume. Another review mentioned a missed diagnosis, though clarified that "no harm done... wasn't life threatening," which, while not critical, does point to occasional diagnostic oversights. These newer comments imply that while the quality of care and compassion generally remain high, the hospital might be experiencing the growing pains of increased demand, potentially affecting appointment availability or the thoroughness of initial assessments. It is important for potential clients to consider this recent feedback in conjunction with the overwhelmingly positive historical reviews.

Regarding promotional information, Butterfield Animal Hospital offers several incentives to both new and existing clients. They have a **Referral Special**, providing a $10 credit to the referrer's account for every new client they refer. For new clients, there's typically a **New Clients Special** offering $25 off their first-time exam when they mention the ad. The hospital also provides savings on specific products, such as **Heartworm Prevention rebates**, including a $35 rebate for a 6-month supply of NexGard Plus and a significant $105 off a 12-count pack. Military personnel receive a $5 discount on exams. For grooming services, there are promotions like $15 off a pet's bath or $20 off a bath and anal gland expression, with specific conditions regarding drop-off and vaccination status. They also encourage supporting local businesses with a "Live Local Buy Local Special" offering a promo code "WELCOME20" for savings in their online pharmacy. These promotions are regularly updated, and it is recommended to visit their official website or call them at (951) 303-8260 for the most current offers and to verify eligibility.