Randolph Animal Hospital ico

Randolph Animal Hospital

Pet HospitalMassachusettsNorfolk CountyRandolphSouth Main Street

400 S Main St, Randolph, MA 02368, USA

4.0

First time here bringing my girl here for a wellness exam and her updated vaccines! It was a busy Saturday morning but we were finished in a timely manner! Since we were new customers, we got an estimate of how much the appointment would be which is nice. She was very relaxed when Jenna (the vet assistant) and Dr. Susan Harrington came in. I wanted to give a shoutout to Jenna and her coworker (I forget her name, I’m sorry!) when administrating the shots - we were in the room with them and Princess was SO chill when she got both in, she was just looking out the window! Really liked it here and the prices were reasonable!

Jenny N
  • Overview
  • (781) 963-2298
  • www.randolphanimal.com

Hours

Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Welcome to Randolph Animal Hospital

Randolph Animal Hospital, located at 400 S Main St, Randolph, MA 02368, USA, is a dedicated facility operating within the "Pet Hospital" category. This establishment is committed to providing a comprehensive range of veterinary services and offers various goods for sale, all aimed at ensuring the health, happiness, and longevity of pets in the local community. For any inquiries or to schedule an appointment, they can be reached at (781) 963-2298 or +1 781-963-2298.

As a full-service Pet Hospital, Randolph Animal Hospital offers an extensive array of veterinary services designed to meet the diverse needs of dogs and cats throughout their lives. Their core offerings include vital preventative and wellness care, which is foundational to maintaining long-term pet health. This encompasses thorough annual wellness examinations, crucial for the early detection of potential health issues, and individualized vaccination protocols tailored to protect pets from common and serious diseases. Comprehensive parasite control strategies, addressing both internal and external parasites, are also a standard part of their preventative regimen. The hospital is equipped with robust diagnostic capabilities, which likely include in-house laboratory testing for rapid analysis of blood work, urinalysis, and fecal exams, as well as imaging modalities such as digital X-rays, vital for accurate and timely diagnoses. Dental care, a critical yet often underestimated aspect of pet health, is provided, encompassing professional cleanings, scaling, polishing, and extractions when necessary, to prevent and treat periodontal diseases. Surgical procedures are a significant part of their service portfolio, ranging from routine spaying and neutering to more complex soft tissue surgeries, all performed with meticulous attention to patient safety, pain management, and post-operative recovery. Furthermore, clients can expect additional services such as microchipping for permanent identification, comprehensive nutritional counseling to support optimal health and weight management, and behavioral consultations to address common pet challenges. The mention of a "wellness exam and her updated vaccines" in a review confirms their strong focus on preventative care.

The environment at Randolph Animal Hospital is consistently portrayed by client reviews as being welcoming, efficient, and calming for pets. Despite being a "busy Saturday morning," the clinic was able to finish appointments "in a timely manner," indicating an organized and well-managed flow. This efficiency contributes to a less stressful experience for both pets and their owners, reducing waiting times and anxiety. The physical environment itself likely includes a clean and comfortable waiting area, and private examination rooms designed to minimize distractions and provide a safe space for pets. The ability of the staff, specifically Jenna (the vet assistant) and Dr. Susan Harrington, to make a dog "very relaxed" even during shots, to the point where she was "just looking out the window," speaks volumes about their gentle handling techniques and commitment to creating a low-stress environment. This is further reinforced by another client's experience with their nervous cat, where the "nurse and the doctor were great, very gentle and very helpful and supportive." This suggests that the clinic actively employs strategies to ensure pets feel safe and calm, which is particularly beneficial for anxious animals or those with previous negative veterinary experiences. The overall atmosphere seems to prioritize the emotional well-being of the animal as much as their physical health.

The features that distinguish Randolph Animal Hospital are primarily its compassionate and skilled staff, efficient operations, and commitment to transparent and reasonable pricing. A significant feature is the quality of the veterinary team, including veterinarians like Dr. Susan Harrington and vet assistants like Jenna, who are praised for being "great," "gentle," "helpful," and "supportive." Their ability to "really care about our babies" and the way they "treat my baby" fosters a deep sense of trust and gratitude from pet owners. The clinic's efficiency, even during peak times like a "busy Saturday morning," is a notable feature, ensuring that appointments are completed promptly without compromising care quality. This efficiency is highly valued by busy pet owners. Another key feature is their transparent pricing; new customers "got an estimate of how much the appointment would be," which is highly appreciated by clients and builds confidence. The overall sentiment that "the prices were reasonable!" further solidifies their value proposition. The commitment to gentle pet handling during procedures like vaccinations, as evidenced by a dog remaining "SO chill," is a crucial differentiator, particularly for pets that typically experience fear or stress at the vet. This gentle approach likely extends to all interactions, creating a more positive experience for both pets and their owners. The consistent positive feedback from clients, including those with previously traumatized pets, strongly indicates that the hospital excels at creating a supportive and calming environment where pets feel safe and cared for.

For promotional information, Randolph Animal Hospital would undoubtedly leverage its strong reputation for compassionate care, gentle handling, and efficient service. While specific promotions are not detailed, common strategies for a Pet Hospital of this caliber might include: new client specials, such as a discounted initial wellness exam or a complimentary first vaccine, to encourage new pet owners to experience their positive environment and care. Highlighting their "reasonable prices" and commitment to providing estimates upfront could be a strong selling point for price-conscious pet owners. Emphasizing the gentle techniques used by their staff for vaccinations and other procedures, particularly for nervous or anxious pets, could attract owners seeking a less stressful veterinary experience. Featuring testimonials from highly satisfied clients, especially those who praise the staff's kindness and the calm demeanor of their pets during visits, would be incredibly powerful in their marketing materials. The hospital could also promote its efficient scheduling and ability to manage busy periods effectively, appealing to owners with tight schedules. Educational content, such as articles on positive veterinary visit experiences, tips for reducing pet anxiety at the vet, or information on the importance of preventative care, could establish them as a trusted resource. Participation in local community events, pet adoption drives, or charity partnerships would enhance their visibility and demonstrate their commitment to animal welfare beyond their direct services. Their online presence, including a professional website and active social media profiles, would be crucial for detailing their services, introducing their caring team (like Dr. Susan Harrington and Jenna), and sharing success stories. The core promotional message would consistently revolve around providing high-quality, compassionate, and stress-free veterinary care at an affordable price, making Randolph Animal Hospital the preferred choice for local pet owners.

Randolph Animal Hospital Photos

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Randolph Animal Hospital Location

400 S Main St, Randolph, MA 02368, USA

Reviews

First time here bringing my girl here for a wellness exam and her updated vaccines! It was a busy Saturday morning but we were finished in a timely manner! Since we were new customers, we got an estimate of how much the appointment would be which is nice. She was very relaxed when Jenna (the vet assistant) and Dr. Susan Harrington came in. I wanted to give a shoutout to Jenna and her coworker (I forget her name, I’m sorry!) when administrating the shots - we were in the room with them and Princess was SO chill when she got both in, she was just looking out the window! Really liked it here and the prices were reasonable!

Apr 21, 2025 · Jenny N

My cat loona and I had a really bad experience at another hospital with the staff including the vet and I was a little nervous bringing her to Randolph animal hospital and it’s the best decision I’ve ever made the nurse and the doctor were great very gentle and very helpful and supportive. They really care about our babies and the way they treat my baby I was very grateful and happy. Definitely bringing my other babies to them.

Jan 18, 2025 · merleny polanco

So thankful for Randolph Animal Hospital! They saw our ferret on a Saturday for a same day emergency visit, did a chest X-ray, and prescribed antibiotics for his cough. All done within about 45 minutes. The cost was $660 for everything which is cheap considering he’s an exotic animal. The staff and Dr. Cashel were all very sweet and attentive. ❤️

Feb 15, 2025 · Katlyn Vasiliadis

My grandcat was fawned over by 2 techs and the wonderful Dr. Torres. Great listeners, wise advice and responsive to my requests while recommending smart solutions. I thoroughly enjoyed meeting Dr. Torres. All the staff were warm, professional and responsive. No wait time that day either! Thank you!

May 14, 2025 · Carol Goodman

They were super caring of Kobe and treated my puppy very well And very quickly, I was able to get a same-day appointment And get my puppy back up to being happy and healthy

May 13, 2025 · Rose Ambroise

Pet Hospital