Prospect Animal Hospital ico

Prospect Animal Hospital

Pet HospitalIllinoisCook CountyArlington HeightsEast Rand Road

2326 E Rand Rd, Arlington Heights, IL 60004, USA

4.0

Dr. Dodin and the entire Prospect Animal Hospital is the absolute best. I’ve never had a pet the loves the vet until going to Dr. Dodin. Both my dog and cat go into Prospect Animal Hospital excited and anxiety free. They are greeted with love and patience from all of the staff. I will never go to another vet again after working with this amazing facility.

Glennah McMahon
  • Overview
  • (847) 253-8351
  • www.prospectanimalhospital.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 12:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Welcome to Prospect Animal Hospital

Prospect Animal Hospital, located at 2326 E Rand Rd, Arlington Heights, IL 60004, is a veterinary hospital providing pet care services. However, customer reviews reveal a significant disparity in experiences, with some praising Dr. Dodin and the staff for their compassionate care, while others criticize the facility's cleanliness and the staff's professionalism.

You can contact them at (847) 253-8351 or +1 847-253-8351 for appointments and inquiries.

Environment and Services:

Prospect Animal Hospital offers veterinary services, including:

  • General veterinary examinations
  • Care for dogs and cats

The clinic is described by some as a welcoming and anxiety-free environment for pets, while others have criticized its cleanliness and lack of warmth.

Features and Expertise:

Dr. Dodin and the staff are praised by some for their compassionate and patient approach, making pets feel comfortable and excited to visit the vet. However, others have criticized the staff for lacking personality and failing to provide adequate answers to questions, particularly for first-time pet owners.

Promotional Information and Customer Feedback:

Customer reviews present a starkly contrasting view of Prospect Animal Hospital. One customer praised Dr. Dodin and the staff for their exceptional care, highlighting their ability to make pets feel comfortable and excited to visit the vet. They appreciated the staff's love and patience. Conversely, another customer criticized the facility for its dirty environment and the staff for lacking personality and failing to adequately answer questions. They also expressed frustration with having to repeatedly request pet records. The reviews indicate that while some pet owners have had positive experiences with Dr. Dodin and the staff's compassionate approach, others have experienced significant issues with the facility's cleanliness and the staff's professionalism. Potential clients should carefully consider these contrasting experiences when evaluating the hospital's services. The reviews indicate that there are significant concerns regarding the clinic’s cleanliness and staff consistency.

Prospect Animal Hospital has received mixed feedback, with concerns particularly regarding facility cleanliness and staff professionalism. Potential clients should carefully consider these reviews before seeking services from this clinic.

Prospect Animal Hospital Photos

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Prospect Animal Hospital Location

2326 E Rand Rd, Arlington Heights, IL 60004, USA

Reviews

Dr. Dodin and the entire Prospect Animal Hospital is the absolute best. I’ve never had a pet the loves the vet until going to Dr. Dodin. Both my dog and cat go into Prospect Animal Hospital excited and anxiety free. They are greeted with love and patience from all of the staff. I will never go to another vet again after working with this amazing facility.

Nov 22, 2024 · Glennah McMahon

Dirty facility and staff lacks personality. Never really answered questions which was concerning for a family who has a dog for the the first time in 10 years. Had to ask for records more than once. Just overall not a warm feeling. I do not recommend this place at all.

Feb 13, 2025 · Melanie Tatum

Very unprofessional. I pre paid for a fecal sample and they told me I had 30 days to drop it off then when I dropped it off, they informed me their lab changed their policy recently to a 28 cut off. I was not aware of such policy change yet they wanted me to pay the fee again to send the sample to their lab. Just lost a customer.

Jan 20, 2025 · Arshia J

We have just become a new patient with Prospect Animal Hospital and they took such good care of our newly adopted Kelpie Mix! Getting the first check up done was a breeze. We were impressed with the way they gently handled her. The staff was super kind and friendly and very knowledgeable! We trust them fully with the care of our fur baby!

Jan 23, 2024 · Madeline Vodrazka

I usually make choices about where to buy service based on Yelp and google ratings. This place is definitely a 5! Most vets I've tried or secret shopped had terrible front desk staff which brings ratings down but truly, this place is the total package. The vet is sensational and very experienced. The pricing is competitive and the actual office ran well with smiling faces to greet us. Great Job!!!

Jul 07, 2019 · Leah Sorensen

Pet Hospital