Premier Pet Care

Premier Pet Care, located at 1 Tiffany Lynn Ct, Wentzville, MO 63385, USA, serves the local community as a "Pet Hospital" dedicated to providing veterinary care for their beloved animal companions. They can be contacted at (636) 322-4052 or their mobile number +1 636-322-4052. As a local pet hospital, Premier Pet Care aims to be a trusted partner in ensuring the health and well-being of pets in the Wentzville area.

Based on available customer feedback, experiences with Premier Pet Care appear to be varied. One positive review highlights the kindness, patience, and dedication of the team towards their patients. This customer specifically praised the care their cat received, noting that the team took the time to ensure the animal's comfort and well-being. Furthermore, they appreciated the practice's approach of recommending only necessary treatments and services, indicating a focus on the best interests of the animal rather than pushing for unnecessary procedures.

However, a starkly contrasting and deeply concerning review details a profoundly negative experience. This customer recounts taking their puppy to Premier Pet Care and expresses deep regret over the encounter. According to this review, Dr. Kelly Hogan spent a minimal amount of time with the puppy, failed to provide a diagnosis, and yet administered an exam, a shot, and antibiotics for a significant cost of nearly $300. The instruction given was simply to take the puppy home, with the assurance that he would be fine.

The reviewer further states that promised information about the puppy's visit was not provided, with only a receipt being sent via email. Attempts to access the puppy's records online through Premier Pet Care's website reportedly yielded no additional information. Tragically, despite following the prescribed antibiotic treatment, the puppy died just two days later. The grieving owner expresses feelings of devastation and blames themselves for trusting Premier Pet Care, suggesting that a more thorough assessment or a proper diagnosis might have led to a different outcome. This reviewer strongly advises other pet owners to avoid Premier Pet Care, citing concerns about the standard of veterinary care and the professionalism displayed.

Considering these two drastically different accounts, it is challenging to form a definitive picture of the environment and services at Premier Pet Care. The positive review suggests a caring and ethical practice where the well-being of the animals is prioritized. The negative review, however, paints a picture of rushed service, lack of clear communication, and a potentially devastating outcome. Without further information or a larger consensus from multiple reviews, it is difficult to objectively assess the typical environment and standard of care provided.

Regarding the services offered, the reviews provide limited details. We know that general exams are conducted, and vaccinations and antibiotics are administered when deemed necessary. The mention of online records suggests some level of digital record-keeping, although one customer reported a lack of accessible information. The positive review implies that the practice offers treatments and services tailored to the individual needs of the pet, while the negative review raises concerns about the thoroughness of these services in at least one instance.

Features of Premier Pet Care, based on the available information, include a team described as kind, patient, and dedicated by one customer. The presence of Dr. Kelly Hogan is noted in the negative review, although the experience described was far from positive. The location at 1 Tiffany Lynn Ct in Wentzville, MO, makes it a geographically accessible option for local residents seeking a "Pet Hospital" in their vicinity. The availability of a phone number ((636) 322-4052) and a mobile number (+1 636-322-4052) indicates that they are reachable for appointments and inquiries.

No specific promotional information, such as discounts or special offers, was mentioned in the provided reviews. Therefore, local users interested in learning about any potential promotions or the full range of services offered at Premier Pet Care would need to contact them directly.

In conclusion, Premier Pet Care in Wentzville, MO, functions as a local pet hospital providing veterinary services. Customer reviews present a mixed perspective. One review praises the team's kindness, patience, dedication, and ethical approach to treatment. Conversely, another review details a deeply negative experience with a perceived lack of thoroughness, miscommunication, and a tragic outcome for a puppy under their care. Due to these conflicting accounts, local pet owners seeking a "Pet Hospital" in the Wentzville area are advised to consider these experiences and potentially seek further information or testimonials to make an informed decision about their pet's care. Without more comprehensive and consistent feedback, a definitive assessment of the environment, services, and overall quality of care at Premier Pet Care remains challenging.