Points East Veterinary Emergency Hospital of Fayetteville ico

Points East Veterinary Emergency Hospital of Fayetteville

Pet HospitalNorth CarolinaCumberland CountyFayettevilleTerry SanfordConvoy Lane

1731 Convoy Ln, Fayetteville, NC 28303, USA

4.0

Last night I had to say goodbye to my best friend and my son’s mama girl(her nickname) the entire staff and the vet were so kind and patient with me and my toddler. I knew going in there that we were most likely not going to be coming back with her. They did everything in their power to comfort us and let us have our time with her. They wrapped her up so nicely and she looked so cozy and peaceful while we said goodbye. It reminded me of the nights at home when I would wrap her up. Thank you so much

Erikka Steinebach
  • Overview
  • (910) 864-2844
  • pointseastvet.com

Points East Veterinary Emergency Hospital of Fayetteville Introduce

Introducing Points East Veterinary Emergency Hospital of Fayetteville, a vital resource for pet owners in Fayetteville, North Carolina, and the surrounding areas. Operating within the category of a dedicated Pet Hospital, Points East Veterinary Emergency Hospital specializes in providing immediate and critical care for your beloved animal companions when unexpected health issues arise. Understanding that pet emergencies can happen at any time, this facility is designed and equipped to handle a wide range of urgent medical situations, offering peace of mind to pet owners during stressful times.

As an emergency-focused pet hospital, the environment at Points East Veterinary Emergency Hospital is geared towards efficiency and providing a calm, reassuring atmosphere for both pets and their owners. While specific details about the physical layout and ambiance aren't explicitly provided in the given information, one can infer that the facility is equipped with the necessary medical equipment and infrastructure to address various emergency scenarios. This likely includes examination rooms for immediate assessment, a surgical suite for urgent procedures, and potentially an area for critical care monitoring and stabilization. The focus is on functionality and creating a space where veterinary professionals can effectively deliver timely and life-saving treatments.

The core service offered by Points East Veterinary Emergency Hospital is emergency veterinary care. This encompasses a broad spectrum of medical and surgical interventions required to stabilize and treat pets facing acute illnesses or injuries. Based on the limited information available, we can infer that their services include initial examinations and diagnostics to quickly assess the pet's condition. The positive review highlights the compassionate care provided during a difficult end-of-life situation, indicating that the hospital staff is trained to handle sensitive situations with empathy and respect. This suggests that beyond the medical expertise, the team prioritizes the emotional well-being of both the pet and the owner.

However, the second review brings to light concerns regarding the cost of emergency veterinary services and communication about treatment options. It mentions a deposit requirement and charges for initial interventions such as IV fluids and muscle relaxants. While emergency care often entails higher costs due to the urgency, specialized equipment, and staffing required, transparency in pricing and a clear explanation of treatment plans are crucial for pet owners. The review suggests a potential disconnect in communication regarding the full scope of necessary treatments and associated costs, which is an area prospective clients may want to consider and discuss openly with the veterinary team.

Based on the available information, key features of Points East Veterinary Emergency Hospital likely include:

  • Dedicated Emergency Care: Their primary focus is on handling urgent and critical medical situations for pets.
  • Availability During Critical Times: As an emergency hospital, they likely operate during hours when regular veterinary clinics may be closed, providing access to immediate care when needed most.
  • Equipped for Emergencies: The facility is expected to have the necessary medical equipment, diagnostic tools, and medications to address a variety of emergencies.
  • Experienced Veterinary Professionals: The presence of veterinarians and staff capable of handling emergency situations is a fundamental aspect of their service.
  • Compassionate End-of-Life Care: As indicated by the positive review, they provide sensitive and supportive care during difficult times, including euthanasia and aftercare.

Promotional information is not explicitly provided in the given text. However, based on the nature of an emergency veterinary hospital, their inherent value proposition lies in their availability and expertise in handling urgent pet health crises. For local users, the key promotional message would likely revolve around:

  • Immediate Care When It Matters Most: Emphasizing their role as a reliable resource for pet emergencies that cannot wait for regular clinic hours.
  • Experienced and Compassionate Team: Highlighting the skills and empathy of their veterinarians and staff in handling critical situations.
  • Equipped to Handle a Range of Emergencies: Assuring pet owners that the facility is prepared to address various medical and surgical urgencies.
  • Serving the Fayetteville Community: Positioning themselves as a trusted local provider dedicated to the health and well-being of Fayetteville's pets.

It is important for local users to be aware of both the positive feedback regarding compassionate care and the concerns raised about costs and communication. When facing a pet emergency, clear communication with the veterinary team about diagnosis, treatment options, and associated costs is essential. Pet owners may want to inquire about payment options and ensure they fully understand the proposed treatment plan.

In conclusion, Points East Veterinary Emergency Hospital of Fayetteville serves as a critical pet hospital in the local community, providing emergency veterinary services when pets require immediate medical attention. While they have received positive feedback for their compassionate care during difficult times, potential clients should also be mindful of the information regarding costs and ensure open communication with the hospital staff to make informed decisions about their pet's care during an emergency.

Points East Veterinary Emergency Hospital of Fayetteville Photos

Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12
Points East Veterinary Emergency Hospital of Fayetteville 12

Points East Veterinary Emergency Hospital of Fayetteville Location

Points East Veterinary Emergency Hospital of Fayetteville

1731 Convoy Ln, Fayetteville, NC 28303, USA

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Reviews

Last night I had to say goodbye to my best friend and my son’s mama girl(her nickname) the entire staff and the vet were so kind and patient with me and my toddler. I knew going in there that we were most likely not going to be coming back with her. They did everything in their power to comfort us and let us have our time with her. They wrapped her up so nicely and she looked so cozy and peaceful while we said goodbye. It reminded me of the nights at home when I would wrap her up. Thank you so much

Jan 19, 2025 · Erikka Steinebach

I can’t express how upset I am! It’s crazy how much they charge. My dog ingested something poisonous and they said it’s a $600 deposit and I was like ok and the vet said they gave her an iv and a med they will monitor her for an hour and send her home with some muscle relaxers for the seizures she’s having. As we are leaving they asked us to sign a waiver saying we refused medical treatment. So they thought that’s all we could pay so didn’t tell us what treatments she needed until later. So basically $722.00 for an iv and muscle relaxers for poisoning but if we wanted them to do the full treatment it would run $2000-$4000 I understand it’s an emergency but I myself could have cheaper bill at an emergency hospital. Pray my dog lives I’m heartbroken and livid

Mar 10, 2025 · TinkTink910

I had an excellent experience at this emergency vet clinic. From the moment I walked in, the front desk staff was quick, professional, and made the check-in process seamless. The vet tech was thorough, taking the time to listen to all of our concerns and making sure we felt heard. Everyone was incredibly attentive to our needs, maintaining a high level of professionalism throughout our visit. The vet was exceptional, taking the time to explain the x-rays and lab results in detail, ensuring I understood every aspect of our pet’s condition. They answered all of my questions without hesitation and didn’t rush through the consultation. The treatment plan was thoroughly reviewed, and the vet demonstrated an impressive level of knowledge. I truly appreciated the care and attention given to our pet, and I left feeling confident in the decisions made. Highly recommend this clinic for anyone in need of emergency care!

Feb 27, 2025 · Lauren Furr

i give a 3 for the front-desk/vet tech only. Going in on a Sunday morning with an emergent pet is no joke. We were at that place for TEN HOURS waiting - even after they actually got us in a room. They need additional vet staff with a quickness. Even if they are good doctors (and I'm not saying they are), they are set up to fail just with volume alone. They ran a blood panel ($300). They could access our vet's records on the pet. They couldn't give us a definitive diagnosis. They just told us to get him to the vet for an ultrasound the next morning because they couldn't do one. Almost $500 ($125 visit fee) later, we had no more answers and my pet had no more relief than he walked in with. Seating was limited due to how many people were there. Front desk was pretty good though. The vet tech was a sweet girl. Saw a lot of people leaving in tears because they couldn't afford the emergent treatments. :(

Mar 23, 2025 · Amber L

Sunday, my dog wasn't feeling well. He threw up one time, and i dismissed it. Monday, he threw up again, and i figured it was just a bug he would get over. Late Monday night, my dog hadn't eaten anything, and it was bedtime, but he couldn't get comfortable. He kept moving around and seemed like he was in pain. I took him to Points East a little after 1 am on Tuesday after I realized this could be a serious issue. Well, it was. The staff gave my dog an examination and performed bloodwork and quickly determined the problem. The staff kept me informed of the cost of the exam, bloodwork, and potential cost of treatment. They seemed to realize the impact of the cost of healthcare for family pets and seemed sensitive to our needs. After explaining the treatment needed, with my approval, they went to work right away. I left for the night with my dog in their care. I came back the next day to check on him. He was a little sedated for pain management, but he could walk. They were not able to get him to pee, but I did when I walked him. I suppose he was more comfortable around me. The staff kept him one more night, and I picked him up a little early, ending his treatment at Points East. I had to return home as I wasn't living in the area. Honestly, I picked him up before his treatment was complete. They provided medication for me to administer at home and a detailed plan for his treatment. I got home and turned over that information to our primary vet. It is now Thursday evening, and my little guy is eating, drinking, active, and able to lay down without being in pain. The staff at Points East did a great job caring for my dog, and I recommend them to care for yours.

Oct 03, 2024 · Billy Currie

Pet Hospital