Pleasant Valley Animal Hospital

Pet Hospital New York Dutchess County Pleasant Valley Gretna Road

18 Gretna Rd, Pleasant Valley, NY 12569, USA

4.0

I reached out to Pleasant Vally Animal Hospital for in Home Euthanasia of my Beloved Golden Retriever Dolly. I was transferred to Dr Motler who put me at ease and quickly worked me into her schedule. I can’t say enough about the Doctor, she was personal, comforting and above all took great care of my Dolly. Thankyou Dr Motler for providing this important service to our community.

William Skidgell

Overview

(845) 635-2110
pleasantvalleyveterinary.com

Hours

Monday 8:00 AM - 6:00 PM

Tuesday Closed

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Pet Hospital

State

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Welcome to Pleasant Valley Animal Hospital

Welcome to Pleasant Valley Animal Hospital, a dedicated Pet Hospital located at 18 Gretna Rd, Pleasant Valley, NY 12569, USA. We understand the profound bond you share with your pets and are committed to providing them with the highest quality veterinary care delivered with compassion, honesty, and a deep understanding of your needs. Serving the Pleasant Valley, New York community, Pleasant Valley Animal Hospital, under the exceptional care of veterinarians like Dr. Motler, strives to be your trusted partner in every aspect of your pet's health journey.

While specific details about the clinic's environment are best experienced during a visit, feedback from our clients paints a picture of a supportive and caring space. The testimonials highlight the compassionate nature of the staff, particularly Dr. Motler, suggesting an environment where both pets and their owners feel comfortable and well-cared for. You can likely expect well-equipped examination rooms, a welcoming reception area, and treatment spaces designed to facilitate the best possible care for your animal companions. The emphasis appears to be on creating a reassuring and professional setting.

As a comprehensive Pet Hospital, Pleasant Valley Animal Hospital offers a range of services to address the diverse healthcare needs of your beloved pets. Based on the provided reviews and general practices of animal hospitals, you can anticipate services such as:

In-Home Euthanasia: As poignantly described by one reviewer, Pleasant Valley Animal Hospital offers the compassionate service of in-home euthanasia, allowing beloved pets to pass away peacefully in the comfort of their own surroundings. This highlights a deep understanding of the emotional needs of pet owners during difficult times.
Diagnostic Services: Demonstrated by Dr. Motler's thoroughness in diagnosing lymphoma in a patient who had been seen by multiple other veterinarians, you can expect advanced diagnostic capabilities to accurately identify your pet's health issues.
Treatment of Complex Conditions: The successful diagnosis and ongoing management of lymphoma showcase the hospital's ability to handle serious and complex medical conditions, developing personalized plans of action to maintain a good quality of life for the pet.
General Wellness Exams: Routine check-ups to ensure your pet's overall health, administer necessary vaccinations, and provide preventative care advice.
Vaccinations: Protecting your pet from various infectious diseases through tailored vaccination protocols.
Dental Care: Addressing your pet's oral health, which is vital for their overall well-being.
Parasite Prevention: Offering solutions to protect your pet from fleas, ticks, heartworms, and other parasites.
Surgical Procedures: Providing a range of surgical services based on your pet's needs.

To learn more about the complete range of services offered at Pleasant Valley Animal Hospital and how we can best support your pet's health, please do not hesitate to contact us at (845) 635-2110 or +1 845-635-2110.

Several features of Pleasant Valley Animal Hospital, particularly the exceptional care provided by Dr. Motler, stand out prominently in the customer reviews. She is described as "personal, comforting," and someone who "took great care" of a beloved pet during in-home euthanasia, underscoring her compassion and empathy. Another reviewer hailed her as an "amazing veterinarian" who was able to accurately diagnose a complex condition (lymphoma) after multiple other doctors had missed it. This highlights her diagnostic acumen and dedication to finding the root cause of a pet's ailment. Dr. Motler is also praised for being "straight to the point, honest," and for setting "real expectations," indicating a transparent and trustworthy approach to client communication. Her understanding of the deep bond between pets and their families, treating them as "no different than any other family member," further emphasizes her exceptional care and compassion.

The willingness of Dr. Motler and her staff to welcome clients "with open arms with every visit" suggests a warm and supportive environment where both pet and owner feel valued. The reviewer's confidence that the "above and beyond care that will go into your pet is unique, genuine and unmatched anywhere" speaks volumes about the quality of service provided at Pleasant Valley Animal Hospital.

Regarding promotional information, the provided text does not mention any specific current promotions. It is common for pet hospitals to occasionally offer introductory specials for new clients or seasonal discounts. To inquire about any current promotions at Pleasant Valley Animal Hospital, please contact them directly.

For local users in Pleasant Valley, NY, and the surrounding communities, Pleasant Valley Animal Hospital, under the dedicated care of Dr. Motler and her team, offers a trusted and compassionate option for your pet's healthcare needs. The positive testimonials highlight the exceptional care, diagnostic skills, and genuine empathy you can expect. Whether you require routine wellness care or face more complex health challenges with your pet, Pleasant Valley Animal Hospital is highly recommended.

If you are seeking a Pet Hospital in Pleasant Valley, NY, where your animal will receive outstanding medical care delivered with honesty and heartfelt compassion, we encourage you to contact Pleasant Valley Animal Hospital at (845) 635-2110. Experience the difference that a dedicated and caring veterinary team can make in your pet's life. We are committed to providing a safe and supportive place for your beloved companions.

In summary, Pleasant Valley Animal Hospital in Pleasant Valley, NY, is a Pet Hospital renowned for its compassionate care, particularly highlighted by the exceptional service of Dr. Motler. From providing comfort during in-home euthanasia to accurately diagnosing and managing complex conditions like lymphoma, the team demonstrates a commitment to both the pet's well-being and the owner's peace of mind. For local pet owners seeking a veterinary practice that combines expertise with genuine care, Pleasant Valley Animal Hospital is an excellent choice. Contact us today to learn more about how we can serve you and your pets.

Pleasant Valley Animal Hospital Photos

Pleasant Valley Animal Hospital Location

18 Gretna Rd, Pleasant Valley, NY 12569, USA

Reviews

Jan 16, 2025 · William Skidgell

Dr. Motler is an amazing veterinarian. My husband and I are parents to a 3 year old French Bulldog. Scarlette is everything to us and about 6 weeks ago we brought her to PVAH after being sent to over 5 doctors around NY state with what we thought was allergies. Dr. Motler discovered it was lymphoma. As devastating the news, Dr. Motler went to work to come up with the best plan of action that is within our power to maintain a good life for our Scarlette. Dr. Motler and her staff welcome us with open arms with every visit and Scarlette is happy and as healthy as she can be. What we like about Dr. Motler is she is straight to the point, honest and gives us real expectations. Dr. Motler understands how our Scarlette is no different than any other family member and is as compassionate about taking care of our Scarlette as we are about the love we have for our little girl. We truly are thankful to have finally found a veterinarian that cares so much for animals and the needs of their families. We recommend anyone who needs a safe place to bring their pet go to Dr.Motler. No matter what is going on in your pets life you can be confident the above and beyond care that will go into your pet is unique, genuine and unmatched anywhere. Thank you Dr. Motler.

Oct 04, 2024 · Roshanda Malagese

I had a disappointing experience with their front desk administrator. The lack of sincerity was apparent, and the way they handled phone calls was unprofessional. The exaggerated tone felt insincere and unwelcoming, which left a poor impression of the overall service. Proper phone etiquette and polite communication should be basic expectations for a business.

Jan 27, 2025 · Mohannad Salous

!!UPDATEx2!! 1/23/25 I finally got my cats records and the third picture is what was attached. I only received my cat's records BECAUSE I filed a report. I'm sure Dr.Motler assumed the records would go directly to my new vet and not me. Very unprofessional behavior. I recommend NO ONE go there unless you want your appointment canceled, be unable to reschedule, be charged for THEM canceling your appointment, berated, and treated like absolute garbage. Thank you for the paper trail Dr. Motler. I received a copy of the email in the mail. So not only does she charge clients for trying to reschedule, she harasses them too. I originally loved this place but after yesterday I will never be back and will recommend no one go there. I was singing their praises and now will never be back. My appointment was at 11:30. I arrived at 11:25 and called to let them know I knew I was early but checking in. They said they would get me in at my appointment time. Okay, cool. My cat doesn't travel well and they know that as I'd told them before but they hadn't given me any help with it. At 11:37 I called again to see if we could get her in as she was panting and even out of her carrier I couldn't calm her. I was told they were running behind and would get to me shortly. I waited until 11:45, when I called again and was greeted with an attitude upon telling them who I was. I explained I would like to reschedule as we had been waiting so long and my cat was not doing well. The vet, who shouldn't be answering phones or even dealing with people, had an attitude and told me they would get to me when they get to me and if I reschedule, I'd have to pay a cancelation fee. I told her that if I hadn't been waiting over 15 minutes I wouldn't be leaving and hung up. This is the email I got from them and proof of my call logs. Do not go to these people, the Dr is terrible. I was told by my vet tech professor to not go into this line of work if you don't like both people and animals. It's time to retire.

Jan 24, 2025 · Em N

I loved this vet when she helped me with my very sick cat in 2022. She was kind and compassionate. When I called to make an appointment for my 4 year old cat who had just spent 48 hours in emergency care, I was told I had to pay $75 over the phone right that second to get an appointment that was unclear how far out it would be. When I asked how I could pay it if I did not have a credit card with $75 available, I was told I simply could not have an appointment. The person I spoke to on the phone then would not talk about anything other than how I would have to pay when the appointment happened, talking over me, and refusing to hear that it’s simply that I do not have a credit card with $75 available RIGHT THIS SECOND since we just spent $1900 on emergency care, and $270 on vials and insulin, all without warning. I started crying and was told to stop yelling and she hung up on me.

Nov 04, 2024 · amy lynn Tompkins