Pinnacle Pet Health

Pinnacle Pet Health, located at 7095 Mall Rd, Westover, WV 26501, USA, operates as a "Pet Hospital" providing comprehensive veterinary care with a particular strength in advanced surgical procedures. This facility aims to offer a high standard of medical and surgical services for beloved animal companions in the Westover area and beyond.

You can contact Pinnacle Pet Health by phone at (304) 241-4460 or mobile at +1 304-241-4460. Their general operating hours are typically Monday to Friday from 8:00 AM to 5:00 PM, with weekends usually closed, but it's always best to verify specific hours and appointment availability directly with the clinic.

The environment at Pinnacle Pet Health, as suggested by client feedback, appears to be a professionally equipped facility designed for veterinary medical procedures, including advanced surgeries. While information on aesthetic aspects like waiting room decor is not explicitly detailed, the focus is clearly on providing a functional space for treatment and recovery. The facility is equipped to handle surgical procedures and post-operative care, including providing services like laser therapy. However, based on some customer reviews, the environment and staff approach might present challenges for pets with severe anxiety or behavioral issues. One review explicitly mentions an anxious dog being "pushed over threshold" and experiencing significant stress, even for brief interactions in the back. This indicates that while the facility is medically capable, it might not be universally optimized for highly sensitive or fear-aggressive animals in terms of specific fear-free protocols that prioritize extensive adjustment time for such pets in the waiting room or treatment areas. For routine cases and especially for surgical recovery, the environment seems conducive, with positive reports on healing and post-operative care.

Pinnacle Pet Health offers a broad spectrum of veterinary services, catering to various aspects of pet health, with a notable emphasis on advanced surgical care:

• Advanced Surgical Procedures: A prominent service is their expertise in complex surgeries, particularly orthopedic procedures. The hospital, and specifically Dr. Fraley, comes "highly recommended for this type of surgery," such as Tibial Tuberosity Advancement (TTA) surgery for cruciate ligament injuries in dogs. This indicates a specialization in intricate surgical interventions that go beyond routine procedures.
• Post-Operative Care and Rehabilitation: Following surgery, the hospital provides critical post-operative care. Testimonials highlight successful healing and recovery, including follow-up check-ups and the integration of therapies like laser therapy to aid in the healing process and pain management.
• Laser Therapy: This non-invasive treatment is utilized to reduce pain and inflammation and accelerate healing, particularly beneficial for post-surgical recovery and chronic pain conditions.
• General Wellness and Preventive Care: While specific details are not provided, as a "Pet Hospital," it is expected that Pinnacle Pet Health also offers core veterinary services such as routine examinations, vaccinations, parasite control, and basic diagnostic services to maintain overall pet health. This forms the foundation upon which specialized services are built.
• Diagnostic Capabilities: Although not extensively detailed in the provided information, the reference to "recheck and xray" suggests the availability of diagnostic imaging services like X-rays, essential for both pre-surgical planning and post-operative assessment.
• Emergency and Referral Services: While the hospital focuses on its own services, the mention of other facilities like "Hillcrest" for "fear free vet care" and "Bluepearl in Washington PA" for injury treatment implies that Pinnacle Pet Health may work in conjunction with referral centers for specialized cases or emergency needs outside their scope or hours.

Pinnacle Pet Health possesses several key features that define its service and reputation:

• Specialized Surgical Expertise: The most highlighted feature is their proficiency in advanced surgical procedures, particularly orthopedic surgeries like TTA. Dr. Fraley is specifically praised and recommended for this specialization, making the hospital a go-to for complex surgical needs. This suggests a dedicated surgical suite and a team highly skilled in peri-operative care.
• Focus on Healing and Recovery: Beyond the surgery itself, the hospital emphasizes effective post-operative care, with clients reporting good healing and recovery for their pets, supported by follow-up appointments and therapies like laser treatment.
• Experienced and Highly Recommended Veterinarian (Dr. Fraley): Dr. Fraley is individually recognized and highly recommended for his surgical skills, indicating a strong level of trust and confidence in his abilities by clients. This specific recommendation acts as a significant drawing point for the practice.
• Commitment to Patient Well-being (with caveats): While some reviews suggest areas for improvement in handling highly anxious animals, the hospital generally aims for patient well-being, particularly in the context of successful surgical outcomes and recovery. The focus is on providing necessary medical care and achieving positive health results.
• Comprehensive Approach to Specific Conditions: For conditions requiring surgery, Pinnacle Pet Health offers a comprehensive pathway from initial consultation through surgery and post-operative rehabilitation, providing a complete solution for complex health issues.

Pinnacle Pet Health's primary promotional strength appears to stem from its reputation for surgical excellence and the positive outcomes reported by clients who have utilized these specialized services. While explicit promotional campaigns or discount offers are not detailed, the following aspects act as strong forms of promotion:

• Strong Word-of-Mouth Recommendations: The most compelling promotional aspect is the direct endorsements from satisfied clients. A client stating, "Dr. Fraley is a great vet. He came highly recommended for this type of surgery and the hour drive for me has been well worth it," speaks volumes about the quality and specific expertise offered. This type of recommendation for specialized procedures is invaluable in attracting clients willing to travel for the best care.
• Demonstrated Surgical Success: Testimonials detailing successful TTA surgery, quick healing, and the dog starting to walk on the leg again within days serve as concrete evidence of the hospital's effectiveness and expertise in a critical area of veterinary medicine. These positive outcomes are a powerful draw for pet owners facing similar challenges.
• Focus on Advanced Medical Solutions: By highlighting advanced procedures like TTA surgery and services like laser therapy, Pinnacle Pet Health positions itself as a facility capable of handling complex cases, appealing to owners seeking higher-level veterinary interventions.
• Veterinarian-Specific Recommendations: The direct praise and recommendation for Dr. Fraley create a personal and trusting connection, which is a significant factor for clients choosing a veterinary practice, especially for specialized treatments.

While there are considerations regarding the management of highly anxious or behaviorally challenged pets, the hospital's strong reputation for advanced surgical care and the specific expertise of its veterinarians like Dr. Fraley appear to be the cornerstone of its appeal and promotional strategy.