Phoenix Animal Hospital ico

Phoenix Animal Hospital

Pet HospitalNorth CarolinaAlamance CountyGibsonvilleBurlington Avenue

925 Burlington Ave, Gibsonville, NC 27249, USA

4.0

My impression about Phoenix Animal Hospital was positive the moment Sheri/Sherry answered the phone! After telling her ALL bout my precious fur baby "Malibu" & my worries, she really listened to me, and got him in today to see the doctor. Once there, the ENTIRE staff was so welcoming and treated "Mal" w/such care. I cannot say enough about Dr. Cheney! He listened to EVERY concern I had, answered all my MANY questions, and explained everything that was done and needed for my fur baby. I was so overwhelmed before I arrived. But so RELIEVED when I left w/"Mal"!! This was our first time here. Great experience. Malibu and I THANK each and everyone at Phoenix Animal Hospital!!

Gena H
  • Overview
  • (336) 446-6738
  • www.phoenixvetdoc.com

Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed

Welcome to Phoenix Animal Hospital

Welcome to the introduction of Phoenix Animal Hospital, a dedicated pet hospital located at 925 Burlington Ave, Gibsonville, NC 27249, USA. As a vital part of the local community's resources for pet care, Phoenix Animal Hospital operates under the broader category of a Pet Hospital, providing a wide array of essential services and potentially offering related goods to ensure the health and well-being of your beloved animal companions.

Based on available information, including direct contact details and valuable feedback from actual customers, we aim to provide an objective overview of what Phoenix Animal Hospital offers to local pet owners. Whether you are a long-time resident of Gibsonville or a newcomer to the area, understanding the available veterinary care options is crucial for responsible pet ownership.

Environment:

While specific details about the physical environment of Phoenix Animal Hospital are not extensively available online, the positive experiences shared by customers offer valuable insights. One reviewer specifically mentioned the welcoming nature of the entire staff, suggesting a warm and friendly atmosphere from the moment you step through the door. A positive and reassuring environment is essential for both pet owners, who may be anxious about their animal's health, and the pets themselves, who can often sense stress. The fact that a first-time visitor felt "so relieved" upon leaving indicates an environment that fosters trust and comfort.

Services:

Although a comprehensive list of services isn't provided in the given information, the experiences of the reviewers allow us to infer some of the key offerings at Phoenix Animal Hospital. The fact that "Malibu" was seen by a doctor on the same day after the owner expressed concerns suggests that the hospital offers timely appointments and prioritizes addressing urgent needs. The mention of Dr. Cheney listening to every concern, answering numerous questions, and explaining procedures indicates a commitment to thorough and communicative veterinary care. This suggests services such as general check-ups, consultations, diagnostics, and treatment for various pet health issues.

Furthermore, the review mentioning a compassionate vet and vet tech who helped an owner through a difficult time with a terminally ill dog implies that Phoenix Animal Hospital provides empathetic end-of-life care and support for both pets and their owners. This highlights a service that goes beyond basic medical treatment, focusing on the emotional well-being of the entire family.

Given the category of "Pet Hospital," it is reasonable to assume that Phoenix Animal Hospital offers a range of standard veterinary services, which may include but are not limited to:

  • Preventative care: This includes vaccinations, parasite control (flea, tick, heartworm prevention), and routine wellness exams to maintain your pet's health.
  • Diagnostic services: These may involve laboratory tests (blood work, urine analysis, etc.), imaging (X-rays), and other procedures to diagnose illnesses and injuries.
  • Medical treatment: Addressing various health conditions through medication, therapies, and ongoing management.
  • Surgical procedures: While not explicitly mentioned, many pet hospitals offer surgical services for injuries, illnesses, and routine procedures like spaying and neutering.
  • Dental care: Including teeth cleaning and other dental treatments to ensure your pet's oral health.
  • Emergency care: Depending on their capabilities and hours of operation, they may offer services for urgent medical situations.
  • Nutritional counseling: Providing guidance on your pet's diet and nutritional needs.

It is advisable to contact Phoenix Animal Hospital directly at (336) 446-6738 or +1 336-446-6738 to inquire about their specific service offerings and operating hours.

Features:

Based on the customer reviews, a significant feature of Phoenix Animal Hospital is their exceptional staff. The positive comments consistently highlight the kindness, compassion, and attentiveness of the entire team, from the person answering the phone to the veterinary professionals. Sheri/Sherry is specifically mentioned for her listening skills and efficiency in scheduling an appointment. Dr. Cheney is praised for his thoroughness in addressing concerns and providing clear explanations. The overall impression is of a team that genuinely cares about the animals they treat and the well-being of their owners.

Another key feature appears to be their commitment to providing timely care, as evidenced by the same-day appointment offered to Malibu. This responsiveness can be crucial when a pet is unwell and requires prompt attention.

The compassion shown during a difficult end-of-life situation further underscores the hospital's dedication to providing holistic care that extends beyond just treating physical ailments. This emotional support can be invaluable for pet owners facing challenging decisions.

In summary, the standout features of Phoenix Animal Hospital, as indicated by customer feedback, include:

  • Welcoming and friendly staff.
  • Compassionate and caring veterinary professionals.
  • Thorough communication and explanation of care.
  • Timely appointment availability.
  • Empathetic support during difficult times.

Promotional Information:

The provided information does not include any specific promotional offers or discounts. However, the overwhelmingly positive reviews themselves serve as a powerful form of promotion. Word-of-mouth referrals and positive online feedback are often the most trusted sources for individuals seeking veterinary care. The testimonials highlight the positive experiences of other pet owners in the Gibsonville area, encouraging new clients to consider Phoenix Animal Hospital for their pet care needs.

Potential local users are encouraged to reach out to Phoenix Animal Hospital directly via phone at (336) 446-6738 or +1 336-446-6738 to inquire about their services, appointment availability, and any current promotions or new client specials they may be offering. Visiting their location at 925 Burlington Ave, Gibsonville, NC 27249, USA, during business hours can also provide a firsthand impression of their facilities and staff.

In conclusion, Phoenix Animal Hospital in Gibsonville, NC, appears to be a reputable and caring pet hospital dedicated to providing quality veterinary care. The positive feedback from customers emphasizes the compassionate and attentive nature of their staff, the thoroughness of their medical services, and their commitment to the well-being of both pets and their owners. If you are a local pet owner seeking a reliable and trustworthy veterinary care provider, Phoenix Animal Hospital is certainly worth considering.

Phoenix Animal Hospital Photos

Phoenix Animal Hospital 1Phoenix Animal Hospital 2Phoenix Animal Hospital 3Phoenix Animal Hospital 4Phoenix Animal Hospital 5Phoenix Animal Hospital 6Phoenix Animal Hospital 7Phoenix Animal Hospital 8Phoenix Animal Hospital 9Phoenix Animal Hospital 10

Phoenix Animal Hospital Location

925 Burlington Ave, Gibsonville, NC 27249, USA

Reviews

My impression about Phoenix Animal Hospital was positive the moment Sheri/Sherry answered the phone! After telling her ALL bout my precious fur baby "Malibu" & my worries, she really listened to me, and got him in today to see the doctor. Once there, the ENTIRE staff was so welcoming and treated "Mal" w/such care. I cannot say enough about Dr. Cheney! He listened to EVERY concern I had, answered all my MANY questions, and explained everything that was done and needed for my fur baby. I was so overwhelmed before I arrived. But so RELIEVED when I left w/"Mal"!! This was our first time here. Great experience. Malibu and I THANK each and everyone at Phoenix Animal Hospital!!

Apr 17, 2025 · Gena H

You will never meet anyone as nice as the staff The Vet was so compassionate and caring for my dog I knew it was a losing battle but he helped me through it as did his vet tech. I’m not good with names but I will take my new dog to the vet for sure

Mar 25, 2025 · Debbie Vance

These are the nicest people and most professional group That I’ve worked with, they really care about the animals. I would highly recommend them

Mar 31, 2025 · Mariellen Van Nostrand

Geegee and I had a wonderful experience at Phoenix Animal Hospital after a total fiasco at Banfield Per Hospital, where they spent more time trying to sell mi a package than tanking with the Vet. Dr. Cheney had a busy schedule, but he still dedicated a serious amount of time seeing Geegee as an emergency. The Vet. tech. and the girls off the front desk were friendly and caring.

Nov 23, 2024 · Mary51

In and out, seen quickly for routine yearly visit. It is always good to get a good bill of health.

Dec 13, 2024 · Qi “Key” Madden

Pet Hospital