Phelps Veterinary Hospital ico

Phelps Veterinary Hospital

Pet HospitalNew YorkOntario CountyPhelpsNew York 96

1990 NY-96, Phelps, NY 14532, USA

4.0

My family has trusted Phelps veterinary hospital for nearly 40 years. The staff has always been so kind to our animals and have provided the best care. I won't go to anyone else.

Ashley Dodge
  • Overview
  • (315) 548-8321
  • phelpsvethospital.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Phelps Veterinary Hospital

Phelps Veterinary Hospital, located at 1990 NY-96, Phelps, NY 14532, USA, is a highly regarded establishment operating within the "Pet Hospital" category. This facility is dedicated to providing comprehensive veterinary care and offers a range of services and goods for sale, all aimed at ensuring the health, happiness, and longevity of companion animals in the local community and surrounding Upstate New York region. For any inquiries or to schedule an appointment, they can be reached at (315) 548-8321 or +1 315-548-8321.

As a full-service Pet Hospital, Phelps Veterinary Hospital offers an extensive array of veterinary services designed to meet the diverse needs of dogs, cats, and potentially other companion animals throughout their lives. Their core offerings include vital preventative and wellness care, which is foundational to maintaining long-term pet health. This encompasses thorough annual physical examinations, crucial for the early detection of potential health issues, and individualized vaccination protocols tailored to protect pets from common and serious diseases. Comprehensive parasite control strategies, addressing both internal and external parasites, are also a standard part of their preventative regimen. The hospital is equipped with robust diagnostic capabilities, which likely include in-house laboratory testing for rapid analysis of blood work, urinalysis, and fecal exams, as well as imaging modalities such as digital X-rays, vital for accurate and timely diagnoses. Dental care, a critical yet often underestimated aspect of pet health, is provided, encompassing professional cleanings, scaling, polishing, and extractions when necessary, to prevent and treat periodontal diseases. Surgical procedures are a significant part of their service portfolio, ranging from routine spaying and neutering to more complex soft tissue surgeries, all performed with meticulous attention to patient safety, pain management, and post-operative recovery. Furthermore, clients can expect additional services such as microchipping for permanent identification, comprehensive nutritional counseling to support optimal health and weight management, and behavioral consultations to address common pet challenges. The consistent trust placed in the hospital for "nearly 40 years" underscores their comprehensive capabilities and long-standing commitment to pet health.

The environment at Phelps Veterinary Hospital, as reflected in client testimonials, is characterized by its consistent kindness and welcoming atmosphere. While specific details about the physical layout are not provided, the recurring theme of "kindness" from the staff suggests a compassionate and supportive environment. A well-maintained and clean facility would be implicit in such positive long-term relationships with clients. This would typically include a comfortable reception area, private and clean examination rooms designed to minimize stress for pets, and well-equipped treatment and surgical areas. The overall atmosphere appears to be one where pets are handled with gentle care, and owners feel respected and reassured. The longevity of client relationships, spanning "nearly 40 years" and generating "customer for life" loyalty, strongly indicates that the environment consistently fosters trust and a sense of belonging for pet-owning families. This goes beyond just medical efficacy to encompass the emotional experience of visiting the vet, making it as pleasant as possible for both animals and their human companions.

The features that distinguish Phelps Veterinary Hospital are primarily its enduring legacy of trust, the exceptional compassion of its staff, and the high regard for its veterinarians, particularly Dr. Wiggins. A paramount feature is the multi-generational trust placed in the hospital; "My family has trusted Phelps veterinary hospital for nearly 40 years." This long-standing relationship speaks volumes about their consistent quality of care and reliability. The staff's consistent kindness to animals and their provision of "the best care" are core features that differentiate them. Dr. Wiggins is explicitly highlighted as "the best!" indicating a veterinarian who is highly respected for their skill, knowledge, and possibly their bedside manner with both pets and owners. The phrase "Best Vet in upstate NY hands down" is a powerful endorsement, suggesting that the hospital is considered a top-tier facility in the broader region. This reputation for excellence is a key feature, attracting clients who seek the highest standard of veterinary medicine. The loyalty expressed by clients, becoming "customer for life," underscores the strong bonds formed through years of positive interactions and successful outcomes. This deep client satisfaction stems from a combination of expert medical care, genuinely caring staff, and a welcoming environment that consistently meets and exceeds expectations. The hospital's ability to maintain such high levels of trust and satisfaction over decades demonstrates a strong commitment to its mission and the well-being of the animals it serves.

For promotional information, Phelps Veterinary Hospital would undoubtedly leverage its rich history of trust, its reputation as "the best Vet in Upstate NY," and the exceptional care provided by its staff, including Dr. Wiggins. While specific promotional offers are not detailed, common strategies for a Pet Hospital of this caliber might include: highlighting their decades of service and multi-generational client loyalty as a testament to their enduring quality and reliability. Featuring testimonials prominently, especially those praising "Dr. Wiggins" and the staff's "kindness" and "best care," would be incredibly powerful in their marketing materials. They could emphasize their comprehensive range of services, positioning themselves as a one-stop solution for all pet health needs. New client incentives, such as a discounted initial examination or a complimentary first wellness check, could encourage new pet owners to experience their highly-rated care. Educational content, such as articles on preventative care, managing common pet ailments, or tips for long-term pet wellness, could establish them as a valuable resource in the community. Participation in local community events, pet adoption drives, or charity partnerships would also enhance their visibility and demonstrate their commitment to animal welfare beyond their direct services. Their online presence, including a professional website detailing their services, introducing their experienced team (highlighting Dr. Wiggins), and sharing success stories, would be crucial. Social media platforms could be used to share pet care tips, showcase their compassionate interactions with animals, and announce any special events or offers. The core promotional message would consistently revolve around providing unparalleled, trusted, and compassionate veterinary care that fosters lifelong relationships with pets and their families, making Phelps Veterinary Hospital the undisputed choice for pet owners in Phelps and across Upstate New York.

Phelps Veterinary Hospital Photos

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Phelps Veterinary Hospital Location

1990 NY-96, Phelps, NY 14532, USA

Reviews

My family has trusted Phelps veterinary hospital for nearly 40 years. The staff has always been so kind to our animals and have provided the best care. I won't go to anyone else.

Feb 28, 2025 · Ashley Dodge

Best Vet in upstate NY hands down. Dr Wiggins is the best! Thanks again guys...you have a customer for life!

Jan 31, 2025 · PUN ISHER

Absolutely amazing vet office! They are wonderful with my almost one year old beagle onyx! Every time we’ve had an emergency they’ve been able to fit him in that day and they are always very informative and helpful!

Apr 23, 2023 · Arwyen83

Took my new kitten for first Vet visit. Staff was great and made him feel at ease! Thanks again to all the staff. Highly recommend this Veterinary Hospital!

Nov 30, 2024 · Kathy Shumway

I had an emergency with my 9 month old kitten. They had a full schedule but because of what my cat was going through they told me they would fit him in. The entire staff was very kind and I could tell they truly cares about the well-being of my animal. The Doctor was very thorough and asked me questions too get to know more about my cat and his diet, etc. I was advised to change his diet and just keep a good watch over him over the weekend. They did a complete exam and an X-RAY and we got to the root of the problem. My kitty is on antibiotics for crystals in his urine. The Doctor also have me her cell phone number, which I thought was incredible! Another thing that was amazing to me is that they did not charge me an emergency fee! Other places I called told me it would be anywhere between $50-$100 just to see him. I would recommend anyone too go there. Cody is feeling much better already and I can't thank then enough for all their help. It was a very positive atmosphere and overall experience. 😻😻

May 21, 2018 · Kelly Reese

Pet Hospital