PetVet365 Pet Hospital & Dental Center Lexington/Brannon Crossing

Welcome to the introduction of PetVet365 Pet Hospital & Dental Center Lexington/Brannon Crossing, a "Pet Hospital" located at 110 Langley Dr, Nicholasville, KY 40356, USA. This facility offers a combination of general veterinary services and a dedicated dental center for your pets. You can contact them at (859) 832-0440 or their mobile number +1 859-832-0440.

Based on the available customer reviews, experiences at PetVet365 Pet Hospital & Dental Center appear to be varied. One pet owner shared a positive initial experience with Dr. Pinkston regarding their recently rescued dog, Woody. They described Dr. Pinkston as "very attentive" to the thin, frightened dog with ticks. The veterinary assistant was also noted as "attentive and welcoming/personable." The reviewer appreciated Dr. Pinkston taking the time to explain vaccines, the neuter plan, diarrhea treatments, general care, and assessment while sitting with them and the pet. They also mentioned that both staff members were present during Woody's assessment. The follow-up was described as "excellent," conveying a "sense of genuine concern." The reviewer also found the 24/7 staff access reassuring.

However, another customer reported a significantly negative experience. This reviewer stated they were charged $500 for flea medication and eye drops for their cat, yet their cat's condition worsened considerably, leading to an inability to stand and loss of mobility in the back legs. They described the care as "terrible" and felt the clinic failed to provide a proper diagnosis. Despite the high cost, they left with "no answers and a pet who is suffering more than before," labeling the experience as a "complete failure." The "Before and After" note suggests a stark contrast in the cat's condition before and after the treatment received.

Given these contrasting reviews, it is difficult to definitively characterize the environment of PetVet365 Pet Hospital & Dental Center. The positive review suggests a caring and attentive atmosphere, where staff take the time to explain treatments and show genuine concern. The presence of both the veterinarian and assistant during the assessment also indicates a collaborative approach. On the other hand, the negative review implies a potentially inadequate diagnostic process and a lack of improvement in the pet's condition despite treatment, which might reflect on the overall quality of care provided in certain situations. Without more information, it's challenging to paint a complete picture of the clinic's environment.

As a "Pet Hospital & Dental Center," PetVet365 likely offers a range of services, including:

• General Veterinary Care: Including wellness exams, vaccinations, and treatment of illnesses.
• Dental Services: Given the "Dental Center" designation, this likely includes teeth cleaning, extractions, and other dental procedures.
• Diagnostic Services: To help identify pet health issues.
• Medication Dispensing: As indicated by the flea medication and eye drops.
• Surgical Services: Possibly including neutering, as mentioned in the positive review.
• Emergency Care: The 24/7 staff access suggests availability for urgent situations, although this is not explicitly stated as an emergency service.

The features of PetVet365 Pet Hospital & Dental Center that can be identified from the reviews include:

• Attentive and Personable Staff: As highlighted in the positive review.
• Thorough Explanations of Treatment Plans: As experienced by one customer.
• 24/7 Staff Access: Providing reassurance for pet owners.
• Dental Center: Suggesting a focus on pet dental health.
• Willingness to Treat Rescued Animals: As seen with Woody.

However, the negative review also points to potential drawbacks:

• Possibility of High Costs: $500 for flea and eye medication was perceived as expensive.
• Potential for Inadequate Diagnosis: As claimed by the dissatisfied customer.
• Risk of Worsening Pet Condition: Despite treatment.

There is no promotional information available in the provided reviews. Local users would need to inquire directly with PetVet365 Pet Hospital & Dental Center to learn about any current offers or specific services they might be interested in.

For local users in Nicholasville and the Lexington/Brannon Crossing area, PetVet365 Pet Hospital & Dental Center presents itself as a facility offering both general veterinary and specialized dental care for pets. The positive review highlights a caring and communicative approach, particularly with a rescued animal, and the reassurance of 24/7 staff access. However, the negative review raises concerns about the effectiveness of treatment and the diagnostic process in at least one instance. Potential clients may want to consider these differing experiences when making a decision about their pet's care.

To gain a more comprehensive understanding of their services, environment, and any current promotions, it would be beneficial for local pet owners to contact PetVet365 Pet Hospital & Dental Center directly at (859) 832-0440. Asking specific questions about their diagnostic procedures, treatment protocols, and costs could help pet owners make an informed decision.

In conclusion, PetVet365 Pet Hospital & Dental Center Lexington/Brannon Crossing is a "Pet Hospital" that includes a dental center. While one customer praised the attentive staff and thorough explanations, another reported a very negative outcome with a lack of diagnosis and worsening of their pet's condition despite costly treatment. Local users should weigh these contrasting experiences and consider contacting the clinic directly for more information to determine if it meets their pet's needs.