PetVet Vaccination Clinic

I took my cat Lexi to the VIP pet care at tractor supply in Berlin, New Jersey. I brought her in on a leash and I was holding her in my arms, she is a 100% leash trained and well behaved she does better on the leash than most of the dogs I ever saw, however they did not like that and said she needs to be in a box. I didn’t know that was their policy if it even is, so one the girls did go get a cardboard box for me to put her in, but basically they put her in the box asked me a couple questions then took her out less than a minute later. The girls held her, then the doctor gave her the shot that she needed. Then they put her back in the box, the doctor didn’t say anything to me at all. Then they had me pay and then I basically left. I have had pets on my life and I have never been to a place that was not friendly and welcoming to me and my pet. I will never go back there again. I only went for the convenience of being close to home, but it’s not worth it I expect people that do that kind of job they actually like pets and people. The price was no cheaper either, but I don’t care about the money. I just want my pet to have the best care possible and it was not there that day. I really find it hard to believe that the girls were not more friendly, but I think because the doctor was mad about her not being in a box that set the tone in the room and that shouldn’t happen either. I waited to write this because I didn’t want to be reactionary however I still find the whole experience disappointing:

I had our three pets that needed varied shots.. the receptionist, tech and veterinarian were excellent!!!

Dr. Kimmelman & Jennifer were a delight to meet for both my dog and I. This clinic is a great choice for anyone who wants a fair price up-front without compromising on quality care, plus no appointments needed, which is a big plus. They were very knowledgeable, answered all my questions, and explained everything wonderfully. Not to mention kind, gentle, and mindful of our budget. We had a great experience here and will definitely come back with our other pets.

The new West Berlin PetVet wellness Center exceeded my expectations today. I brought my pup in for an eye exam. My 7 month old pup and I were met with big welcoming smiles. Treats were offered and my guy was very happy the entire time. I have told my entire family about this amazing option for pet health. Dr. Kimmelman and Jen were wonderful!

I had to take my dog here twice already. Once to get her ears checked and medication put in, then I had to bring her back for a check up and more medication. In both visits it was cheaper to bring her ti here then to a local vet. They are both wonderful Dr Kimmelman and Jennifer they were so gentle with my girl. 100% Would recommend them.