Petco Vaccination Clinic

I was walking around and around to find the “Clinic” but was shocked when I learned that they sectioned part of the store (next to the cashier) and called it Vetco… I made an appointment and arrived on time. Had to wait for over an hour! Because they do not care about your appointment time! It’s just all first come first serve… horrible experience for my dog and me. Staff here also has bad customer service skills… If you have to use their service here, just come when they open. Good luck.

Good luck in getting a prescription called in to get filled. They send you an Email of the prescription. No will fill an email note. When called to get it sent to Costco we was told it could take up to 20 days. The vet was also piss poor in the treatment of my service dog. Never again

I made the appointment online, which was easy. I came in with Bella and everyone was friendly. They got us checked in quickly. The ladies administering the shots, were so sweet with Bella, and quickly got the shots done. It was such an easy process.

I specifically requested only two vaccines for my cat, but they gave him a package which also included a dewormer I was not aware of, and the package was more expensive. The rabies vaccine was also supposed to have a 3 year expiration but they gave it a 1 year expiration (had the same exact issue the last time I went to this same clinic 3 years ago). The way they handle these appointments, you don't get the receipt until the end which is when I found all the problems. The vets at the store said they couldn't fix it, call vetco. I called vetco, they said they couldn't fix it. This place is a joke and customer service is non-existant. I've wasted too much of my time trying to get simple vaccines, I will happily pay more to get them at my vet from now on.

Hung up on me for asking for ferrets?