Pet Med Mobile

Pet HospitalSouth CarolinaRichland CountyColumbiaClemson Road

2116 Clemson Rd, Columbia, SC 29229, USA

2.0

I took my cat in October to have her shots updated. The lady doing that was great and nice. A red headed guy filled my form out. I never received it through email. I tried multiple times to contact them. Sent a Facebook message. Called multiple times on different days. Left a voicemail; voicemail message said I would be contacted in 24 hours. Never received any response. I had to go back to the site and request in person. Then I’m told her form did not have any information on it but I was in the system for that day. I mentioned that they did not respond to multiple attempts to contact and was ignored. I appreciate the services offered but communication needs A LOT of work.

Kathleen Hogue
  • Overview

Welcome to Pet Med Mobile

Pet Med Mobile, operating from 2116 Clemson Rd in Columbia, South Carolina, provides veterinary services within the "Hospital" category, with a focus on mobile care. While a phone number is not provided in the information, their address is listed as 2116 Clemson Rd, Columbia, SC 29229.

Customer reviews present a mixed picture of Pet Med Mobile's services. One reviewer who brought their cat for updated shots in October had a positive interaction with the veterinary professional administering the vaccinations, describing her as "great and nice." However, this customer experienced significant difficulties in receiving the necessary paperwork via email after a staff member filled out the form. Multiple attempts to contact Pet Med Mobile through phone calls on different days, a Facebook message, and a voicemail (which promised a 24-hour response) went unanswered. The customer eventually had to return in person to request the form, only to be told it was incomplete, although their visit was recorded in the system. The reviewer's concerns about the lack of response to their repeated contact attempts were reportedly ignored. While appreciating the services offered, this customer emphasized that communication needs substantial improvement.

Another reviewer mentioned a general appreciation for Pet Med Mobile in the past, but noted a recent deterioration in service. They also expressed uncertainty about whether Pet Med Mobile still serves the Fort Mill/Rock Hill area. This customer also encountered issues receiving a rabies certificate but did eventually obtain it. They mentioned having to use another veterinarian, Dr. Bell, who reportedly charges more.

Based on these reviews, Pet Med Mobile may offer satisfactory veterinary care during appointments. However, there are notable concerns regarding their communication, administrative follow-up (specifically regarding paperwork and responding to inquiries), and potential changes in their service areas. Local users considering Pet Med Mobile for their pet care needs should be aware of these reported issues with communication and ensure they have a clear process for receiving necessary documentation and follow-up information.

As there is no phone number or information about specific services, environment, features, or promotional offers provided, interested users may need to rely on the listed address to inquire further about their current service offerings and operational procedures.

Pet Med Mobile Location

2116 Clemson Rd, Columbia, SC 29229, USA

Reviews

I took my cat in October to have her shots updated. The lady doing that was great and nice. A red headed guy filled my form out. I never received it through email. I tried multiple times to contact them. Sent a Facebook message. Called multiple times on different days. Left a voicemail; voicemail message said I would be contacted in 24 hours. Never received any response. I had to go back to the site and request in person. Then I’m told her form did not have any information on it but I was in the system for that day. I mentioned that they did not respond to multiple attempts to contact and was ignored. I appreciate the services offered but communication needs A LOT of work.

Nov 11, 2023 · Kathleen Hogue

I've always liked and appreciated Pet Med Mobile, but the service has really deteriorated. I'm not even sure if they still service the Fort Mill/Rock Hill area. I've had to use Dr. Bell, and he does charge more than Pet Med. I too had trouble receiving my rabies certificate from Pet Med, but I did eventually receive it.

Feb 13, 2024 · A Hatbox

My dogs received shots and was suppose to receive record in email. Have called numerous times and sent letter. Still waiting for shot record and my vet won’t see without it

Jul 17, 2023 · Mel D

Didn’t get rabies certificate said they would send in email

Nov 22, 2023 · carlos cox

Never showed up

Feb 25, 2023 · Debbie Coogler

Pet Hospital