Pet Lovers Animal Hospital Long Beach

For pet owners in Long Beach, California, and the surrounding areas, Pet Lovers Animal Hospital, located at 5211 Atlantic Ave, Long Beach, CA 90805, USA, operates as a local "Pet Hospital" providing veterinary care for their animal companions. They can be contacted via phone at (562) 349-0000 or their mobile number +1 562-349-0000. This introduction aims to provide a detailed overview of the animal hospital based on the available customer reviews, highlighting the different perspectives on their service, staff, and treatment approaches.

One pet owner shared a highly positive experience at Pet Lovers Animal Hospital. They brought their dog in for stomach issues and were impressed by the attentiveness of the entire staff. They specifically mentioned being greeted with a smile and their dog being seen promptly by Dr. Casillas. The reviewer appreciated the detailed explanation of the treatment plan, which made them feel confident in the care their dog was receiving. They expressed gratitude to Dr. Casillas and the staff for their excellent care.

However, another customer had a significantly negative experience when they brought their lethargic and non-eating kitten to Pet Lovers Animal Hospital as their regular vet was unavailable until the next day. This reviewer reported that Pet Lovers Animal Hospital could not provide a diagnosis for their kitten's condition. They also expressed concern about being told that treatment options would be based on their budget. The reviewer felt pressured by a story shared by the hospital staff about another cat that died after the owner declined "full treatment," leading them to believe the hospital was trying to scare them into paying a substantial $1200 fee. The reviewer had to specifically ask for their kitten's temperature to be taken. They also noted the absence of diagnostic procedures like ultrasound or X-ray and that no IV fluids were administered despite the kitten being described as dehydrated.

Due to these concerns, the reviewer opted to wait and see their regular veterinarian the following day, leaving Pet Lovers Animal Hospital with only a nutrition and hydration supplement that cost $80. They were relieved they followed their instincts, as their regular vet immediately performed an ultrasound, ruling out a surgical obstruction. The regular vet also administered IV fluids, conducted blood tests, and diagnosed a likely infection based on the symptoms, providing antibiotics on the spot. The reviewer received clear instructions for home care, and their kitten began to feel better quickly. The total cost at their regular vet was $140.

This customer, who typically does not write reviews, felt compelled to share their unsettling experience due to the stark contrast with the care they receive from their regular veterinarian. They emphasized the significant difference in diagnostic approach, treatment provided, and cost between the two clinics.

Considering these two contrasting reviews, the environment and services at Pet Lovers Animal Hospital appear to be perceived differently by different customers. The positive review highlights an attentive and caring staff, particularly mentioning Dr. Casillas, and a comfortable experience with clear communication regarding treatment for a dog with stomach issues. In contrast, the negative review portrays a situation where a critical condition in a kitten was not promptly or adequately diagnosed, with concerns raised about the emphasis on cost-based treatment and potential scare tactics. The lack of standard diagnostic procedures like ultrasound and X-ray in the case of the lethargic kitten is also a significant point of concern.

The features of Pet Lovers Animal Hospital, based on these reviews, seem to include the availability of consultations and treatment for various pet health issues. The mention of Dr. Casillas suggests a specific veterinarian working at the hospital. However, the discrepancy in diagnostic approaches between the two described cases raises questions about the consistent availability and utilization of advanced diagnostic tools. The hospital appears to offer some level of immediate care, as the kitten was seen on the same day without an appointment, but the quality and thoroughness of that initial assessment are called into question by the negative review.

There is no promotional information available in the provided reviews. Local users interested in learning about any special offers, new client discounts, or specific programs offered by Pet Lovers Animal Hospital would need to contact the clinic directly via phone or visit their location.

For local users seeking a "Pet Hospital" in Long Beach, CA, Pet Lovers Animal Hospital presents a mixed picture based on these two customer experiences. While one pet owner reported excellent and attentive care, another described a concerning situation involving a potentially critical condition that was not adequately addressed, coupled with worries about the clinic's financial priorities and diagnostic thoroughness. These contrasting accounts underscore the importance of considering multiple perspectives when evaluating a veterinary care provider.

Local pet owners might consider contacting Pet Lovers Animal Hospital directly to inquire about their diagnostic capabilities, treatment protocols for various conditions, and their approach to cost discussions. It may also be beneficial to ask about the qualifications and experience of their veterinarians and staff. If possible, an initial consultation to discuss their pet's specific needs and the hospital's approach could provide further clarity. Given the serious concerns raised in one of the reviews, it would be prudent for pet owners to feel fully confident in the hospital's diagnostic and treatment capabilities before entrusting them with their pet's health, especially in urgent situations.

In conclusion, Pet Lovers Animal Hospital in Long Beach, CA, has received both positive feedback regarding attentive and informative care for some conditions, as well as significant concerns about the diagnostic approach and treatment recommendations in other cases. Local pet owners should carefully consider these varying experiences and conduct their own due diligence, including direct communication with the hospital, to determine if Pet Lovers Animal Hospital is the right choice for their pet's healthcare needs.