Pet Health Center

Went to Pet Health Center today with my cat who I believed to possibly have diabetes. The staff and doctor were wonderful. Kind and compassionate and answered all of my concerns. The doctor suggested we take our cat Blue to emergency vet facility due to lab results being necessary to receive right away. He was very honest and that was comforting. We took Blue to Blue Pearl emergency hospital in and was diagnosed with diabetes and will now be on insulin. Our follow up appointments will be here at Pet Health Center. I highly recommend them. Thank you for your care and concern for my fur baby.

I'm still grieving the loss of my cat toffee. We took her here in November 2023. She was eating and drinking excessively, peeing so much it got on her/stuck to her, and peeing outside the litter box. When we took her she got blood work done, and we were told we would be called if something was wrong. We waited a month and there was no call, but toffee was still acting the same so we called instead. The front desk answers and first they refuse to say anything about the results over the phone, saying we needed to wait for the vet and come in. We were not having it. Finally she told us that her glucose was extremely high, and she probably has diabetes. We were in shock. We waited by the phone for a call, checked every email and voice-mail, there was NOTHING. the vet made us seem crazy, he basically blamed us saying he "did make a call" but he is flat out lying. We take our animals health seriously, we were expecting a call. Anyway, we take toffee in AGAIN and he diagnosed her with diabetes. He then says that giving insulin shots is harder, and toffee could begin to be afraid of getting them, so the pill form "bexacat" might be a better option. he says it's FDA approved, and he has a few other cats on it at the moment. He told us NOTHING about DKA, all the necessary tests you need to do before taking bexacat, nothing. At. All. We TRUSTED him, he said he has 15 years of experience, so i felt safe with toffee and okay in his decisions. We left with toffee that day with only a glucose check up and the bexacat. 2 days pass, she was doing okay, but then day 3 she wouldn't take her medicine, wouldn't eat or drink, and could hardly move. I knew something was deadly wrong, and we quickly took her back to the vet after calling him. When we get there, he does a glucose check and gives her a nausea shot because she threw up, and then says her glucose is extremely low. I told him that I'm scared for her and she's not acting right at all, and he says she COULD BE GOING INTO REMISSION ALREADY. he then says she's acting normal in the back, and im baffled because he again made me feel crazy. So he says don't give her medicine today, feed her soft food (which I already told him she was not eating ANYTHING.) And to give her medicine when she eats again. Then he says come back Monday, and we leave. She ends up peeing in the carrier which NEVER happened before, and then i take her home. 3 days of torture and agony. I had to see my cat slowly die. He kept telling us that she was fine, yet she did not eat a single thing, she ended up falling down every time she tried to move. I had to syringe feed her food, water, and clean her up after she kept peeing on herself. I had to pick her up from place to place because her back legs gave out. We ended up getting money together on Sunday because we couldn't wait till Monday to see the vet who had lied to us. We took her to the emergency 24 hour vet, who examined her for a good while and gave us a hefty amount of news. She told us bexacat should never of been prescribed to toffee, and that there is a bunch of different tests you are supposed to do before prescribing bexacat, and if these were not done, it could result in DKA and death. The emergency vet here was so concerned about the practices our normal vet has done,and we told her he did NONE of those things. Only ever did blood work once, and 2-3 glucose checks. He told us she could go into REMISSION. The emergency vet said toffee needs fluids, and to be monitored for up to a week and it would be almost 10,000, but it might not even work. She could still die any way, or she could get better but it keeps repeating, and she was in so much pain. We had to PUT HER DOWN. she was only SIX YEARS OLD. I love her more than anything, I am still grieving and I am not okay. I will never get her back, this vet is a joke and I would never trust my animals with him again. He is very clearly in it for money, not for the value of animals and the care and love. Most of the front desk are kind and sweet, but a few of them and the vet truly disgust me.

I really appreciated the staff there, they were so pleasant and very accommodating. I suggest anyone who really cares about their pet’s health to and check it out!!!!

I’m a new client here. I called Wednesday for concerns for my doggo and they were so nice and flexible offering me a same day appointment as a new client! I’ve never seen that anywhere. I scheduled for the next day and there was absolutely no wait. We got on time and were seen on time. The staff were super nice and the Dr. was also very nice. He explained my options, gave alternative reasons as to why my dog may be acting the way she was, and explained next steps really well to someone with no medical back ground. The doctor was able to communicate with me on my level so I knew everything he was talking about. He also gave me an estimate, and for someone who has had multiple pets and emergency pricing scenarios they are very reasonably priced. Location isn’t the best area and parking is hard to find but leave early! Because it’s worth the hassle to be able to get your animals checked here. I look forward to moving my other pets over and moving forward with dental treatment for my doggie.

For years, I've been here for my babies. 2 dogs and now my Sphynx cat.. They are affordable, and they always do a follow-up call, which I think is so nice.