Pet Friends Veterinary Clinic

The Sraff vet techs and the Vet are all very nice! They were gentle with my Chiqui! They inform me of every step! I feel comfortable with them and my baby Chiqui!

This has been the best veterinary care that we have ever had. Unfortunately, recently, we had to put a dog to sleep they assisted with that, and they were so compassionate and reassured us that we were doing the right thing for our dog. Members of the staff that dealt with my dog even called after the fact to make sure that we were okay! TOP NOTCH STAFF! We will continue to bring our other dog there and any others we may get!

I would recommend for any pet lovers to use this veterinarian. Excellent stuff and very friendly. Thank you for taking care of my baby

They’ve ALWAYS provided excellent and friendly service, whether I’m in person or speaking to them on the phone. The staff is very caring, and they actually care for and about the animals seen at their clinic. They have a collage of photos of the different pets they’ve seen over the years. I appreciate that. They’re honest when I ask about my doggo’s behavior, even recommending trainers who provide great socialization training. 8/30/2024 Whenever I have to drop Kobe off, be it for boarding or for care, I am always confident in the staff’s abilities at Pet Friends. I am pleased with the attention to detail, how he’s treated and cared for, and how we are treated. I love the little furbabies that comfortably and freely chill in this relaxed environment. I especially am grateful to Dr. Bare for alerting me to my doggo’s hot spot that was infected. I meant to ask them to check it but I totally forgot! She prescribed a treatment plan, and we are working to help him get better. Thank you, Pet Friends!

Someone Please tell me, who govern Veterinary's? I'm very disappointed and upset with Wendy Lilly-Bare at Pet Friends. My German Shepherd was very sick and this vet. charged almost $200 which was supposed to include a follow up checkup; which never happened. Wendy (the owner), was leaving for the holidays, and refused to see me on the given follow up appointment day! They, then called and gave me another appt. With their other in house doctor, which later a staff member called me back again a day before, stating THAT Dr. Refuses to see Wendy's patient (my G. Shep.). After The third call, I advised them, and pleaded that my dog needs a follow up immediately... Both Doctors still didn't care, NOT ONE OF THEIR DOCTORS HAS CALLED OR CHECKED ON MY FUR BABY! However, I'm holding a letter received today, Dec. 31, 2022 from them NOT asking how their patient is doing, but stating I should take my fur baby else where, But they didn't say anything about returning my money, for not fulfilling a complete service! I absolutely do not recommend Pet Friends Veterinary, because in my experience they do not care about fur babies, showed terrible customer service, and because THEIR office staff made 3 followup appt. errors; when I complained , Pet Friends (Wendi Lilly-Bare) chose to abruptly drop my fur baby VIA an unexpected letter! Sable January 8, 2023 Reply to Pet Friends Response: The reply is absolutely NOT TRUE, I don't want to believe the like of concern is due to my race, so I'll stick to the facts and I have the phone records to collaborate my complaint. Your staff NEVER called me back for the appointment as they had advised they would AFTER speaking to you. I had to initiate EVERY call. I guess YOU Doctor don't consider the fact that my fur baby wasn't immediate emergency; however, her skin caused her pain to move, sit, and stand. A simple follow up, with additional medicine isn't hard for your Secondary in house Doctor to follow your notes. It's about the money, follow up was free. Your doctor wanted new payment. You are the owner, should have compensated her if needed, since YOU were the one who had to leave the office, and it was your staff who made the follow-up appointment with the other doctor, now i see that appt. was JUST a place holder to pacify me until you could write a termination of service letter! I have 3 other fur babies, and spend a lot of money on their health. Money isn't the issue, but YOUR OFFICE'S LIKE OF: accountability, disrespect, unorganized, AND unprofessional attitude, when a customer advises you of an issue/complaint with your office. AGAIN, YOU, THE OWNER never ONCE reached out via telephone to call and simply check up on your patient, or to see what my complaint was about; but you instead decided to send a termination of care letter. YOU nor you OFFICE staff completed the service I was told we'd receive. I filed a dispute, because I did not get the service your office said they'd provide. I will share my experience with as many people possible, so they can be sure to take their fur babies to a doctor who genuinely cares about animals, as I feel You nor your staff care.