Pet Care Clinic of the High Country

Welcome to Pet Care Clinic of the High Country, a Pet Hospital located at 1614 NC-105, Boone, NC 28607, USA. You can reach us at (828) 268-1159 or our mobile number +1 828-268-1159. As a veterinary clinic serving the High Country region, we aim to provide a range of pet care services to the local community. The information available includes both highly positive feedback regarding emergency care and significant concerns raised by another pet owner regarding puppy care.

Details about the specific environment of Pet Care Clinic of the High Country are not provided in the reviews. Typically, a Pet Hospital includes a reception area, examination rooms, and potentially areas for surgery, diagnostics, and patient recovery. The positive review mentions a welcoming experience upon arrival, suggesting a friendly initial point of contact. However, the negative review describes feeling unwelcome, indicating that experiences may vary. Without further information, a comprehensive description of the clinic's ambiance is not possible.

Based on the customer feedback, Pet Care Clinic of the High Country offers emergency veterinary services. One reviewer recounted a positive experience during a critical time, highlighting the clinic's willingness to see a pet in an emergency when their regular vet would not. This suggests that the clinic is equipped to handle urgent medical situations and provides compassionate support during difficult times. The staff, including the appointment scheduler, greeters, vet tech Cody, and Dr. Watson, were commended for their amazing service, compassion, respect, professionalism, and genuine care.

Conversely, the negative review details a concerning experience with a puppy's first visit. This customer reported that their puppy was taken away for the exam, which they felt was not normal. They also stated that their puppy received what they perceived as a "stupid amount" of shots, leading to significant pain. Furthermore, they alleged that the staff asked minimal questions about the puppy and barely communicated with the owner. Most alarmingly, this reviewer claimed that their puppy was given medication inappropriate for its weight and age, necessitating an emergency vet visit elsewhere to check for liver and kidney issues. This account raises serious questions about the standard of care provided in at least one instance.

A notable feature, based on one positive review, is the compassionate and professional nature of the staff, particularly highlighted during an emergency situation. The reviewer specifically praised Dr. Watson as a "blessing to this profession" for the support and care provided during the loss of their pet. Another reviewer simply stated that the practice's "hearts are in the right place" and that pets would be in the best hands. However, this contrasts sharply with the detailed negative experience, which paints a picture of feeling unwelcome, poor communication, and potentially harmful medical treatment.

The significant discrepancy between the two reviews suggests that experiences at Pet Care Clinic of the High Country can vary considerably. While one pet owner felt they received exceptional and compassionate care during an emergency, another reported a very negative experience involving what they perceived as improper handling, over-vaccination, lack of communication, and the administration of incorrect medication to their puppy. This divergence makes it challenging to pinpoint a consistent feature of the clinic without further information or a broader range of feedback.

The provided information does not include any details about specific promotional offers or new client specials that Pet Care Clinic of the High Country may currently have. Veterinary clinics sometimes offer introductory discounts for new clients or packages for puppy/kitten care. We encourage local users to contact the clinic directly to inquire about any such promotions that might be available.

In summary, Pet Care Clinic of the High Country in Boone, NC, is a Pet Hospital that appears to offer emergency veterinary services, with at least one instance of highly compassionate and professional care being reported. However, there is also a significant negative review detailing concerns about puppy care, including feeling unwelcome, perceived over-vaccination, poor communication, and the alleged administration of inappropriate medication. This conflicting feedback makes it difficult to provide a uniformly positive or negative introduction. We encourage local users to consider these differing experiences and to contact the clinic directly to discuss their pet's specific needs and to form their own informed opinion. Please reach out to Pet Care Clinic of the High Country to learn more about their services and approach to animal care.