Pearland 288 Animal Emergency Clinic of Silverlake

Pet Hospital Texas Brazoria County Pearland

10100 Broadway St STE 102, Pearland, TX 77584, USA

3.0

Before coming in I came to the reviews and I felt conflicted therefore I feel the need to share my exceptional experience. Yesterday I had to make the choice to let my senior fur baby meet Jesus. Although I knew the time was coming it hit me like a ton of bricks. From the moment I called the office and spoke with the receptionist until they gave her back to me so I could bury her at our home me and Sophie were met with SOO much compassion and love. I am so grateful for the experience I had during one of the hardest moments of my life. I cannot thank the staff enough for the grace and compassion. Highly recommend if you too are having to make this hard choice.🐾❤️🐾

Danielle Penney

Overview

(713) 482-4592
www.pearlandanimalemergency.com

Hours

Monday Closed

Tuesday 6:00 PM - 18:00 AM

Wednesday 6:00 PM - 18:00 AM

Thursday 6:00 PM - 18:00 AM

Friday Closed

Saturday Closed

Sunday Closed

Pet Hospital

State

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Pearland 288 Animal Emergency Clinic of Silverlake Introduce

Welcome to Pearland 288 Animal Emergency Clinic of Silverlake, located at 10100 Broadway St STE 102, Pearland, TX 77584, USA. As an "Animal Emergency Clinic" and a type of "Pet Hospital" specializing in urgent and critical care for pets, this facility serves the Pearland and surrounding areas. For local users facing a pet emergency and searching for immediate veterinary assistance, Pearland 288 Animal Emergency Clinic of Silverlake is an available option. This introduction aims to provide an objective overview of the clinic's potential environment, services, and features, based on the contrasting experiences shared in recent customer reviews available online.

Given its nature as an emergency clinic, the environment at Pearland 288 Animal Emergency Clinic of Silverlake is likely equipped to handle urgent medical situations. This would typically include examination rooms, a surgical suite for emergency procedures, diagnostic imaging capabilities (such as X-ray and ultrasound), and an area for critical care and monitoring. Emergency clinics often operate with extended hours, including nights, weekends, and holidays, to provide immediate care when regular veterinary offices are closed. The focus is on rapid assessment and intervention to stabilize pets in critical conditions. While one review praises the compassionate care during a difficult end-of-life decision, the other describes a stressful and ultimately incorrect diagnostic experience, offering limited insight into the general environment but highlighting the potential for varying experiences based on the nature of the visit.

The services offered at Pearland 288 Animal Emergency Clinic of Silverlake would primarily focus on emergency veterinary medicine. This typically includes immediate care for trauma, sudden illness, severe symptoms, and other urgent medical needs that cannot wait for a regular veterinary appointment. Based on the reviews, the clinic provides end-of-life services, including euthanasia, with an emphasis on compassion and support for the pet owner. The clinic also offers diagnostic services, as evidenced by the review where tests were recommended to assess a cat with breathing difficulties. However, this same review raises concerns about the accuracy of the initial diagnosis, as the cat was later found to have a simple cold by a regular veterinarian. This suggests that while diagnostic services are available, the interpretation and communication of these findings can vary.

The features of Pearland 288 Animal Emergency Clinic of Silverlake, as reflected in the customer reviews, present a dichotomy. One notable feature is the compassionate and supportive care provided during emotionally challenging times, such as the loss of a pet. The staff's empathy and grace in such situations are highlighted as exceptional and deeply appreciated. This suggests that the clinic prioritizes the emotional well-being of pet owners during crises. However, another feature that emerges is the potential for misdiagnosis and the recommendation of expensive tests based on initial assessments that may not be accurate. The experience of the cat owner who was told their young, otherwise healthy cat likely had heart disease and needed thousands of dollars in tests, only to find out it was a common cold, raises concerns about the thoroughness and accuracy of emergency assessments in all cases.

The contrasting experiences also shed light on the staff. The receptionist and other staff members who assisted the owner during the euthanasia of their pet are described as providing "SOO much compassion and love," indicating a caring and supportive team in sensitive situations. In contrast, the veterinarian who assessed the cat with cold symptoms is portrayed as causing significant distress and fear with a potentially inaccurate and alarming diagnosis. This suggests variability in the diagnostic approach and communication skills among the veterinary professionals at the clinic. The vet's insistence on immediate and costly testing, coupled with a dire prognosis that proved incorrect, highlights a potential issue with over-diagnosis or a tendency towards aggressive testing in emergency situations.

Regarding promotional information, the provided reviews do not mention any specific promotions or discounts offered by Pearland 288 Animal Emergency Clinic of Silverlake. As an emergency clinic, their services are typically sought out in urgent situations rather than planned in advance, so promotional offers may be less common. Local users facing a pet emergency would primarily be concerned with the availability of immediate and effective care, rather than discounts. However, it is always advisable to inquire about the cost of services and payment options upon arrival or during initial phone contact, if possible in an emergency situation.

In conclusion, Pearland 288 Animal Emergency Clinic of Silverlake serves as a critical care facility for pets in the Pearland area. The customer reviews present a stark contrast in experiences. One review praises the exceptional compassion and support provided during the difficult process of euthanizing a beloved pet, highlighting the staff's empathy and grace. However, the other review recounts a distressing experience involving a potentially inaccurate and alarming initial diagnosis, leading to the recommendation of expensive tests for a condition that was later found to be minor. This dichotomy suggests that while the clinic may excel in providing emotional support during end-of-life care, there may be inconsistencies or concerns regarding diagnostic accuracy and communication in other emergency situations. Local users considering this clinic for emergency pet care should be aware of these contrasting experiences and may want to seek a second opinion if a non-life-threatening and costly diagnosis is presented.

Pearland 288 Animal Emergency Clinic of Silverlake Photos

Pearland 288 Animal Emergency Clinic of Silverlake 12

Pearland 288 Animal Emergency Clinic of Silverlake Location

Pearland 288 Animal Emergency Clinic of Silverlake

10100 Broadway St STE 102, Pearland, TX 77584, USA

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Reviews

Apr 07, 2025 · Danielle Penney

We took our cat here because he had caught a cold and was having trouble breathing. He was coughing and lethargic. We were there several hours only for the vet to come in and tell me and my daughter that our cat more than likely had heart disease (he is five yrs old) and they needed to run thousands of dollars of test on him. She also said she couldn’t guarantee that he would make it through the night if we took him home. She wanted to keep him on oxygen overnight. Mind you his oxygen levels were normal, heart rate was normal. We left without test and took him to our normal vet today. He is perfectly healthy and just needed an antibiotic shot for the COLD that he has. The vet there terrified my 14 yr old into thinking her precious baby was about to die. She was in tears throughout the visit. We will never bring another pet here!

Jan 05, 2025 · Amber Freeman

Took my cat there and I was told that he needed a procedure worth close to $4,000. How can these people charge so much money? They basically leave the fur parents with the options of spending the high amount of money or putting them to sleep. Most if not all of these locations function in a so inhumane way, how can they sleep at night? One would spend one or two hundred dollars in Mexico for the same treatment. Also, my pet received the exactly same treatment a few years ago at another clinic for about $600, this is reasonable, how can they justify these CRAZY charges? it's ridiculous!

Mar 06, 2025 · Victor Garza

Sooo...to begin I'd like to say hello to my fellow pearlanders! Being born and raised in Pearland I've had the privilege of watching my sweet hometown grow into a huge city like environment. Where word of mouth is everything and a handshake is, WAS like a contract. Be that as it may and along with the changes...I'm personally giving only 1 star to this vet because 0 wasn't an option. The first time I tried this place with my 14 yrs old "mama" family dog who was literally dying as I was in a panick to help her, I went in and there was a female receptionist who was bitchy and very rude with no compassion to speak...which she happened to display in front of a female veterinarian coincidently...so naturally I just turned around and walked out as my main focus was helping my baby girl...the female veterinarian followed me out and was so apologetic to me and said she would definitely be addressing that as in was inappropriate, unprofessional and just not how it should have been. She was nice enough to take a look at my baby in the back seat out of remorse. Bless her. But 2nd time I tried them cause they were close and my esa Mia..was hemorrhaging from a rare disorder....I walked in that time with my youngest son (16) at the time...they turned me away and said I need to sit in my car and won't even consider a payment plan or help me as she was literally bleeding out...because "there was a rise in parvo". That baby Mia, died 3 hours later in my arms in the most horrific manner imaginable. This time, I was offered a referral from Ann at dr Davis's office off of Dana Lynn lane...for half price of the 175 exam fee...which I've known her for many years btw, she established that agreement over the phone in front of me...hung up and said they are waiting for you now, get your dog and go there. I went, not realizing it's THAT same place. Well, I gave it a 3rd try....I walked in, the receptionist was kind and professional I will say that..as I sat in the chair between room 1 and 2...I got to be a witness and over hear everything thru the thin wall/door with the customer before me. He was overly loud and "excitingly welcoming " as he proceeded to say so nice to meet you unfortunately under these circumstances, and then continued to ramble fast talk...giving you no time to stop, question, intervene, etc. I found that very off to start because I myself attended Veterinary school. My turn....he opens the door to my right to exam room 2...same verbatim play. From beginning to end in the room. That's called in the vet world a cookie cutter vet. No real concern or care or compassion at all for your pet/fur baby or you. Just fast talking don't give a crap salesman. Wasn't willing to help me, shrugging shoulders at information I was trying to give about other vet visits regarding this situation with my baby, etc...I was pissed! But, I held my composure..I put 40 on that counter cause he didn't do any testing and said it's just 175 basically to walk your pet thru that door. Then proceeded to be rude and 2 times tell me he was "next to " the lady who told Ann from dr Davis's office that it would cost me about 4-500 dollars just to do an exam with tests. Ann never told me that, I told him this and I said sorry but I'm gonna refuse treatment. I put that 40 on the desk and kept the rest I had in order to actually go somewhere else and get my baby real help...told them to bill me later. Then the dr guy apparently called dr Davis's office and thru a tantrum so they called me and said I have to take my business elsewhere...when I said ok, and told Ann that she failed to mention the 4-500 $ information as they told her...she said they never told her that at all. God is good, I know a great vet who actually has a heart for our fur babies and that's all I care about. I wish you all the best here, to each his own but that's my personal review and experience(s). 3rd times a charm and this was that. God bless!

Apr 10, 2025 · Crystal

I had to take my beloved fur baby in to have her put to sleep after the hours of my regular vet. The staff was so compassionate and caring. They explained every step of the process and gave us as much time with our fur baby as desired. We got to hold her paw and pet her as the process occurred giving us peace and closure in a highly sensitive situation. Every single staff member that we encountered was as kindhearted as the other. Thank you so much for taking such good care of Bonze and our family. They also sent us home with prints as a keepsake. Thank you!

Apr 11, 2024 · Michelle Lauer