PAW Health Network - 24 Hour Animal Care Center

Pet Hospital Wisconsin Marathon County Kronenwetter Interstate 39 Frontage Road

1440 I-39 Frontage Rd, Kronenwetter, WI 54455, USA

3.0

We took our one year old Goldendoodle to PAW HealthNetwork after he ingested an unknown amount of mouse bait. The staff advised us when we called that there were a couple of others due to arrive at our same ETA. When we got there, staff appropriately took Cooper back for an exam immediately. We were informed of the treatment plan and treatment was started very quickly. The doctors and staff worked very closely with Poison Control the entire stay to ensure the best treatment. Even though he had a three night stay, I am so thankful for the care he received. I will admit that I made the mistake mid-stay of reading the reviews which gave me more anxiety but also urged me to ask more questions and communicate more with the staff and doctors! We are over a week post-hospital stay and I am happy to report that Cooper is doing well! I will be forever grateful for the care he received!

Jody Underwood

Overview

(715) 883-3497
pawhealthnetwork.com

Pet Hospital

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PAW Health Network - 24 Hour Animal Care Center Introduce

Welcome to the introduction of PAW Health Network - 24 Hour Animal Care Center, a Pet Hospital located at 1440 I-39 Frontage Rd, Kronenwetter, WI 54455, USA. As indicated by its name, PAW Health Network offers 24-hour animal care services and can be contacted at phone number (715) 883-3497 or mobile phone +1 715-883-3497. The customer reviews present a starkly contrasting view of the services provided, which potential clients should carefully consider.

Given that PAW Health Network is a 24-hour animal care center, the environment is expected to be equipped to handle a range of medical situations, including emergencies, at any time. This likely includes a reception and triage area, multiple examination rooms, surgical suites, intensive care units, and diagnostic imaging capabilities. The facility would need to be prepared to provide continuous monitoring and treatment for critical cases. One positive review describes their pet being taken back for immediate examination upon arrival, suggesting an efficient intake process for urgent situations. However, another review details a significant delay in receiving care, indicating potential inconsistencies in their responsiveness depending on the circumstances and patient load.

Based on the customer reviews, PAW Health Network offers emergency veterinary services, as evidenced by the case of a dog that ingested mouse bait and another brought in with severe pneumonia. Services mentioned or implied include examinations, treatment planning, medication administration, continuous care (as one pet had a three-night stay), diagnostic assessment (leading to a pneumonia diagnosis), and surgical capabilities (implied by the mention of cardiac arrest management). The collaboration with Poison Control in one case highlights their commitment to utilizing external resources for optimal treatment. However, the negative reviews raise serious concerns about prioritization of care, monitoring practices (with a noted gap in documentation), and communication with pet owners during critical times.

A primary feature of PAW Health Network is its 24-hour availability, which is crucial for emergency situations where immediate veterinary attention is needed. The positive review also points to the staff's initial responsiveness in an emergency and their collaboration with Poison Control. However, significant negative features highlighted in other reviews include allegations of poor prioritization leading to delays in care, inadequate monitoring and documentation, questionable communication during a pet's cardiac arrest, and a perceived lack of empathy and professionalism in handling the aftermath of a pet's death. The discrepancy in these experiences suggests that while the facility is equipped for round-the-clock care, the quality and delivery of that care may vary significantly.

No promotional information is available in the provided text. Therefore, we cannot comment on any special offers or discounts that PAW Health Network might be running.

For local users in Kronenwetter, Wisconsin, seeking a 24-hour animal care center, PAW Health Network is an available option. However, the customer reviews present a cautionary tale of highly varied experiences. While one pet received prompt and seemingly effective care in an emergency, other reviews detail deeply concerning issues regarding the timeliness of care, monitoring, communication, and the handling of a pet's death. Potential clients should carefully weigh these contrasting accounts. If you are facing a pet emergency, the 24-hour availability might be a necessity, but it would be prudent to inquire about their current patient load and expected wait times. You can contact them at (715) 883-3497 to discuss your situation.

In conclusion, PAW Health Network - 24 Hour Animal Care Center in Kronenwetter, Wisconsin, offers the critical service of round-the-clock animal care. However, the limited customer feedback reveals a significant divergence in experiences, with one positive account of emergency care contrasted by serious allegations of delayed and inadequate care, poor communication, and a lack of empathy in other instances. Local pet owners should be aware of these differing perspectives when considering PAW Health Network for their pet's needs, especially in emergency situations. Direct communication with the center to understand their current capacity and protocols is recommended.

Choosing a 24-hour animal care facility often comes down to immediate need. While PAW Health Network offers this accessibility, the customer reviews suggest the importance of thorough communication and understanding of their procedures, especially in critical situations. We encourage local users to contact them directly with any specific concerns or questions they may have, given the mixed feedback received. Their phone number is (715) 883-3497.

PAW Health Network - 24 Hour Animal Care Center Photos

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PAW Health Network - 24 Hour Animal Care Center Location

PAW Health Network - 24 Hour Animal Care Center

1440 I-39 Frontage Rd, Kronenwetter, WI 54455, USA

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Reviews

May 06, 2025 · Jody Underwood

Horrible. If I could do 0 stars I would. I brought my 7 year old mini golden doodle in due to local pneumonia in July 2024. We brought her in at 3 pm where they took her immediately behind closed doors and didn't get help until 9 pm. They saw her uncomfortable and struggling to breathe and still put her 13th in line. She had compromised lungs and the pneumonia on top of it and still didn't prioritize her. I got text messages updating her status in line saying she was 13th, then she was 9th, then she was 10th. Finally, they helped her around 9pm. I got the medical records and they show that she was helped until 1 AM where there was no documentation of any of her care until 6AM. Around 6 AM we got an unexpected phone call that she went into cardiac arrest. The lady on the phone asked "Should we continue CPR?" This angered us as we already signed paper work to perform CPR and continue doing so CPR without asking us. Instead they felt the need to call and discuss CPR on my dog. At 6:30AM they called and said CPR was unsuccessful. My family and our dogs brother got in the car and drove an hour and a half to the clinic to say our goodbyes to our girl. One of the techs after some time came into the room and asked how we would like to pay. She said smiling "You can either pay at the front desk card or check. Let me know when you want to settle up!" showing no care as we all were crying saying goodbye to a family member. How sickening our bill was thousands of dollars and we got our best friend, our family member, back in a box. I have held off from writing a review but have decided I will never get any answers from PAW Health. I have emailed them, called them, asked for paper work, etc, and have gotten horrible and completely useless information back. A month after she died, I wrote them an email with concerns and a list of valid questions I myself as the owner needs to know. Was she hooked up to machines? Why was there no documented care from 1AM to 6AM? Was she ignored? Legally you MUST document your care being done to a patient which leads me to think she was neglected. I waited MONTHS for a decent response and instead got an email saying "Thank you for providing us with this opportunity to evaluate PAW Health to make sure it is providing its standards." Thats it. None of the questions were answered and I am still regretting taking her to PAW Health. There response was nothing but disgusting. I was also sent in the mail a document that basically covered PAW Health and was called "Creating Clarity" making me feel like my questions were worthless. To this day I am completely heartbroken that my dog is gone way too soon. I am beyond angered at the care from PAW Health. I know nothing I can do can bring her back but want to share my experience for others do not have to go through this pain like my family is still suffering from.

Apr 21, 2025 · Lauren Kock

Absolutely appalled with the lack of human decency, brought my cat in to get checked out, knew that she was struggling. They tried to do bloodwork and other procedures on top of the hefty exam price. Did not receive any quality feedback, was sold medications to help her even though she had already pretty much passed and wasn’t allowed to return the medication. Never did they mention how bad her condition was, as she had urinated and seized prior to taking her home. Clear from the start that money is the number one priority and they feed off of desperate people looking to help their beloved pets. Only time I was able to talk to a doctor, on the phone, was when they wondered why I wouldn’t pay them more money.

Apr 15, 2025 · Matt Herminath

This is (unfortunately) my second experience with Paw Health. Both times they were so very cautious, caring, and helpful! Dr Heather was absolutely amazing and was able to allay my fears and ensure that my pet was heading in the right direction with his specific illness! I will forever be grateful for her and the entire staff!

Jan 12, 2025 · Ginger Stevens

I went to PAW health during an emergency. My elderly cat had a stroke and I knew he needed to cross the rainbow bridge. We were treated with the utmost respect and kindness. I cannot describe how nice it was to have care and compassion while losing a furry family member. Forever grateful for the staff who took care of us during the hardest moments of our lives. 10/10 recommend. I know people were waiting in the waiting room and I remembered that since our kitty was passing it was priority. They triage animals this way as we also do in an ER. I’m thankful and grateful for the care received.

Feb 16, 2025 · Rebekah Javener