P.A.W.S of NY ico

P.A.W.S of NY

Pet HospitalNew YorkChemung CountyHorseheadsGardner Road

517 Gardner Rd, Horseheads, NY 14845, USA

4.0

When I called about my cat’s toenail infection, we were seen the very same day. They even provided a few additional services at an affordable price that didn’t leave me feeling financially strained. The veterinarian was both knowledgeable and kind, ensuring we felt well cared for throughout the visit. I highly recommend their services—thank you for offering quality care at such a reasonable cost!

Chelsey Lane
  • Overview
  • (607) 398-2988

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday Closed
Saturday Closed
Sunday Closed

Welcome to P.A.W.S of NY

P.A.W.S of NY, located at 517 Gardner Rd, Horseheads, NY 14845, USA, operates as a "Pet Hospital" dedicated to providing veterinary care to local users. The clinic can be reached via phone at (607) 398-2988 or mobile at +1 607-398-2988. P.A.W.S of NY aims to offer accessible and affordable veterinary services, making quality pet care attainable for a wider range of pet owners.

The environment at P.A.W.S of NY, as gleaned from client feedback, suggests a mix of experiences. While one client noted a "kind" veterinarian and a sense of being "well cared for," another described a more challenging experience with a pet's distress during an examination, coupled with a "bad attitude" from the receptionist. This indicates that the clinic's environment strives for kindness and care, particularly from the veterinary professionals and nurses. However, consistency in client interaction across all staff members, particularly front desk personnel, might vary. The clinic appears to manage appointments promptly, as evidenced by a client being seen the "very same day" for a toenail infection, suggesting an efficient intake process. The physical setup aims to accommodate treatments and examinations, though experiences may differ based on the individual pet's temperament and the specific situation.

P.A.W.S of NY offers a range of veterinary services, with a notable emphasis on affordability. Services mentioned in reviews include treatment for pet infections, such as a cat's toenail infection, and preventative care like deworming. Beyond these specific instances, a pet hospital typically provides general veterinary consultations, vaccinations, basic diagnostic tests, and possibly minor surgical procedures. The core appeal of P.A.W.S of NY, as highlighted by a satisfied customer, is its ability to provide "quality care at such a reasonable cost," making it an attractive option for pet owners seeking economical veterinary solutions. The clinic's ability to offer "a few additional services at an affordable price that didn’t leave me feeling financially strained" further underscores its commitment to accessible pet healthcare.

A key feature of P.A.W.S of NY is its commitment to providing affordable veterinary services. This focus on cost-effectiveness is a significant draw for many pet owners, allowing them to provide necessary care without facing undue financial burden. The promptness in scheduling appointments, such as same-day visits for urgent but non-life-threatening conditions, is another practical feature that benefits pet owners in need of timely care. The knowledge and kindness of the veterinarian are also consistently noted as positive attributes, suggesting a dedicated and empathetic approach to animal health. The "nurses are nice" comment also indicates a positive interaction with the veterinary support staff. However, a contrasting review points to a potential area for improvement in handling highly stressed animals during procedures and in the consistency of receptionist demeanor. This feedback suggests that while the medical professionals strive for a high level of care, the clinic may still be refining its approach to managing particularly challenging animal behaviors and ensuring uniform positive client experiences across all touchpoints. The constructive criticism offered by a client, aimed at preventing similar trauma for other animals, reflects a desire for the clinic to further develop its protocols for sensitive situations.

The promotional information for P.A.W.S of NY primarily stems from its customer reviews, which offer a mixed but generally positive outlook, with a strong emphasis on affordability. The praise for providing "quality care at such a reasonable cost" and the veterinarian being "knowledgeable and kind" serves as compelling testimonials for prospective clients. The rapid response to urgent calls, allowing for same-day appointments, is a practical advantage that can be highlighted. For pet owners who prioritize cost-effective solutions and quick access to veterinary advice, P.A.W.S of NY presents a viable option. While there was a negative experience related to a cat's handling and a receptionist's attitude, the overall sentiment points towards a clinic that is working to provide good care, especially concerning the medical treatment itself. The clinic’s value proposition appears to be rooted in its ability to deliver essential veterinary services at a price point that supports ongoing pet ownership and health, making it a valuable resource for the Horseheads community. For local users, seeking an affordable option for their pets' general health needs, P.A.W.S of NY positions itself as a practical and caring choice, striving to meet the demands of pet care with financial consideration.

P.A.W.S of NY Photos

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P.A.W.S of NY Location

517 Gardner Rd, Horseheads, NY 14845, USA

Reviews

When I called about my cat’s toenail infection, we were seen the very same day. They even provided a few additional services at an affordable price that didn’t leave me feeling financially strained. The veterinarian was both knowledgeable and kind, ensuring we felt well cared for throughout the visit. I highly recommend their services—thank you for offering quality care at such a reasonable cost!

Apr 10, 2025 · Chelsey Lane

I took my moms cat to get dewormed and he was not cooperating. But they took him to another room to try to examine him and give him a shot and he was screaming and crying and jumping and peeing all over the room. It lasted 5 minutes too long. They never were able to examine him. Then the next day, he was drooling the entire day from how badly traumatized he was. I called on the weekend which they were no help. I believe they should have stopped trying to mess with him way sooner. I called on Monday and tried to offer constructive criticism for the future so that no cat has to experience that level of trauma. The receptionist had a bad attitude every time I talked to her for some reason. But the nurses are nice.

Jul 22, 2024 · Karma Andrews

Thank you, PAWS for getting the dog I was sitting in today for his broken toenails and vomiting. This is a tue professional team that doesn't cost a fortune or overtreat if not necessary. Highly recommend. PAWS also spayed my female a couple month back. Very small incision and she was barely even sore.

Apr 28, 2025 · Rhonda Nicholson

Excellent care for my cats and dog. Polite knowledgeable staff. Very good with my pets. Clean office and rooms.

Mar 18, 2025 · Chris Roupp

This was the saddest and most rewarding experience at a veterinarian's I have ever had.This vet came in helped us when it was so badly needed. He treated us and more importantly our dog of 15 yrs. with such respect. He was loving, kind and so gentle with Our Joe. Best vet Ever. And we have dealt with a few. 💜

Oct 18, 2022 · Cara Bohart

Pet Hospital