Our Family Vet

Welcome to the local introduction of Our Family Vet, a Pet Hospital located in Colorado Springs, Colorado. As a platform categorized as a Pet Hospital, Our Family Vet aims to provide veterinary care and potentially offer related goods and services to pet owners in the local community. The name "Our Family Vet" suggests a focus on a caring and personal approach to animal health. Based on the provided information, including the contact details and some customer reviews, we aim to present an objective overview for local users.

The address provided is 1607 N Circle Dr, Colorado Springs, CO 80909, USA, placing Our Family Vet within Colorado Springs. The phone numbers listed, (719) 591-9230 and the mobile number +1 719-591-9230, both use the area code for Colorado, confirming its local presence. For residents of Colorado Springs, these are the primary contact numbers to reach the clinic.

As a Pet Hospital, Our Family Vet likely offers a range of veterinary services essential for the health and well-being of pets. These typically include routine check-ups, vaccinations, preventative care, diagnostics, and treatment for illnesses and injuries. Based on the positive review mentioning "Great Vets and Techs" who "handle our pets well and answer our questions," it suggests that the clinic has a team of veterinary professionals focused on patient care and client communication. The review also indicates satisfaction with the services received overall, noting that "Healthy dogs are worth it."

However, one detailed negative review provides a contrasting perspective. This customer described an experience involving a quote for a prescription medication (trazodone) that allegedly differed significantly from the final charges. The review mentions being quoted $60 for an exam to obtain the prescription, only to be told upon arrival that blood work, costing an additional $282, was required. The customer stated that their dog had been prescribed the medication before and questioned the necessity of the blood work based on the dog's history. They also reported that the actual exam fee was $85, not $60, and expressed dissatisfaction with the communication and perceived upselling. This review raises concerns about transparency in pricing and communication with clients.

Considering the general nature of a Pet Hospital, Our Family Vet likely offers services such as:

• General wellness exams
• Vaccinations
• Parasite prevention
• Dental care
• Diagnostic services (e.g., blood tests, imaging)
• Surgical procedures
• Treatment for illnesses and injuries
• Prescription medications

The positive review highlights friendly staff and good handling of pets, which could be considered features of Our Family Vet. The negative review, however, points to potential issues with transparency in pricing, accuracy of quotes, and communication regarding necessary procedures and their costs. It also suggests that policies regarding pre-prescription requirements, such as mandatory blood work, might not be clearly communicated upfront.

Regarding the environment, we can infer that it would include examination rooms, a waiting area, and possibly areas for diagnostics and treatment. The positive review doesn't explicitly comment on the physical environment, but the focus is on the quality of the veterinary professionals. The negative review does not provide details about the clinic's physical environment either, focusing instead on the administrative and procedural aspects of the visit.

There is no specific promotional information provided in the text. Pet hospitals sometimes offer introductory discounts for new clients, seasonal promotions, or wellness packages. To learn about any such offers from Our Family Vet, local users would need to contact them directly.

Based on the available information, local users in Colorado Springs considering Our Family Vet should weigh the positive feedback regarding the vets and techs against the concerns raised in the negative review about pricing transparency and communication. It would be prudent for potential clients to:

• Inquire about the cost of services and any prerequisites (like blood work for prescriptions) upfront.
• Confirm the details of any quotes received.
• Discuss any concerns or discrepancies with the clinic management.

In conclusion, Our Family Vet in Colorado Springs, CO, operates as a Pet Hospital. While some customers have reported positive experiences with the veterinary care and staff, at least one customer has raised significant concerns about pricing, communication, and unexpected costs. Local pet owners may want to consider both perspectives when deciding whether to use Our Family Vet's services and should ensure clear communication regarding costs and procedures before proceeding with treatment.