
Osseo Veterinary Clinic
Pet HospitalWisconsinTrempealeau CountyOsseo12th Street
12936 12th St, Osseo, WI 54758, USA
4.0
Appreciate the timely response in caring for our sick grand-dog! Not the best way to spend Christmas vacation at Grandma鈥檚 with a cone around your neck, but the offending Adidas sock is gone from your tummy, and didn鈥檛 come from Grandma鈥檚 house! 馃槄 Thanks, Dr. Norby!
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Overview
- (715) 597-3158
- osseoveterinaryclinic.com
Hours
Pet Hospital
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Osseo Veterinary Clinic Introduce
Welcome to the introduction of Osseo Veterinary Clinic, a local Pet Hospital situated at 12936 12th St, Osseo, WI 54758, USA. As a dedicated pet care platform, Osseo Veterinary Clinic aims to provide essential services and support for the health and well-being of your animal companions. You can reach them at (715) 597-3158 or their mobile number +1 715-597-3158.
Based on available information, including customer reviews, we aim to provide an objective overview of what you can expect from Osseo Veterinary Clinic. It's important to consider all feedback when making decisions about your pet's care.
One positive review highlights the clinic's timely response in an urgent situation. A customer expressed gratitude towards Dr. Norby for the prompt care given to their grand-dog, who had ingested a sock. This feedback suggests that the clinic is capable of handling unexpected health issues and that Dr. Norby is a responsive veterinarian.
However, another review presents a contrasting perspective. This customer reported negative experiences regarding the staff's demeanor, communication, and the clinic's cleanliness. The reviewer described the staff as rude and unhelpful, particularly when asking questions or inquiring about wait times. Concerns were also raised about the perceived lack of cleanliness and outdated facilities, including a lack of seating in examination rooms. Additionally, the reviewer mentioned an uncomfortable experience while trying to use the restroom, which contributed to an overall negative impression.
It is crucial for potential clients to weigh these differing opinions. The positive feedback indicates that in critical situations, the clinic can provide timely and effective care, as evidenced by the successful removal of a foreign object. This suggests a level of medical competence and a willingness to address urgent needs.
On the other hand, the negative feedback raises concerns about the overall client experience, including customer service, communication, and the clinic's environment. Issues related to staff rudeness and unresponsiveness can significantly impact a pet owner's comfort and confidence in the care provided. Similarly, concerns about cleanliness and outdated facilities might lead some to question the clinic's hygiene standards and the quality of the overall environment for their pets.
As a local Pet Hospital, Osseo Veterinary Clinic likely offers a range of services typically associated with general veterinary care. These services often include routine check-ups, vaccinations, parasite prevention, dental care, and basic diagnostic procedures. Depending on the clinic's resources and expertise, they may also offer more specialized services such as surgery, radiology (X-rays), laboratory testing, and management of chronic illnesses.
Given the limited information available online regarding the specific services and features of Osseo Veterinary Clinic, it is recommended that potential clients contact the clinic directly to inquire about their offerings. Asking specific questions about the types of medical care provided, the qualifications of the veterinary staff, the available equipment, and the clinic's policies can help pet owners make informed decisions.
When contacting Osseo Veterinary Clinic, local users may want to inquire about the following:
- The types of appointments available (e.g., routine check-ups, sick visits, emergency care).
- The range of services offered (e.g., vaccinations, surgery, dental care, diagnostics).
- The experience and qualifications of the veterinarians and other staff members.
- The clinic's operating hours and emergency protocols.
- The payment options accepted and any available financing plans.
- Their policies on appointment scheduling and cancellations.
- Any specific protocols or safety measures in place for the well-being of pets and owners.
Furthermore, considering the conflicting reviews, it might be beneficial for potential clients to visit the clinic in person, if possible, to assess the environment and interact with the staff firsthand. This personal observation can help in forming a more comprehensive opinion about whether Osseo Veterinary Clinic meets their expectations and the needs of their pets.
As a Pet Hospital in the Osseo, WI area, Osseo Veterinary Clinic serves the local community by providing veterinary care services. The availability of a local pet hospital is crucial for pet owners, offering convenience and accessibility for routine care, unexpected illnesses, and emergencies. Supporting local businesses like Osseo Veterinary Clinic can contribute to the well-being of the community's pets.
However, it is essential for Osseo Veterinary Clinic to address the concerns raised in the negative feedback to ensure a positive experience for all clients. Focusing on improving customer service, enhancing communication, and maintaining a clean and welcoming environment can significantly impact client satisfaction and build trust within the community.
In conclusion, Osseo Veterinary Clinic is a Pet Hospital located in Osseo, WI, offering veterinary care services to local pet owners. While one customer review praises their timely and effective emergency care, another highlights significant concerns regarding staff attitude, communication, and the clinic's environment. Potential clients are advised to consider both perspectives and to contact the clinic directly for more information about their services and to make their own assessment based on their individual needs and preferences. Visiting the clinic in person may also provide valuable insights into the facility and its staff.
Osseo Veterinary Clinic Photos










Osseo Veterinary Clinic Location
Osseo Veterinary Clinic
12936 12th St, Osseo, WI 54758, USA
Get directionsReviews
Appreciate the timely response in caring for our sick grand-dog! Not the best way to spend Christmas vacation at Grandma鈥檚 with a cone around your neck, but the offending Adidas sock is gone from your tummy, and didn鈥檛 come from Grandma鈥檚 house! 馃槄 Thanks, Dr. Norby!
Dec 23, 2024 路 Wendy Sue EricksonWould not bring your pet here. Very very rude people they act like they are better then everyone. any questions you have they get annoyed or don't/won't answer. Asked how long tell they come grab us to come in and the lady was rude and wouldn't give a time. Most the Dr's I've dealt with seam like they don't care also it is very dirty doesn't seam like they clean and if they do not a very good job no chairs to sit on when you get to the room very outdated tried to use the bathroom and the lady stood outside the bathroom waiting for me and acted like there was something she didn't want me to see seamed very fishy
Sep 21, 2024 路 Elijah WilliamsDr. Norby went out of his way in caring for our dog. He tried everything that he could to treat him and save him. We couldn't be more satisfied. I've had to use Osseo Vet over the years since we moved here and are very satisfied. This occasion was over the top in treatment though. Worth the 5 star rating.
Jun 09, 2022 路 James WeeksTook my pregnant dog there, urgent care charge of $75! Because her front legs gave out and she did a face plant a couple different times! They had her in there 10-15 minutes brought her out and said she seemed fine! I brought her home and took her out of the car and she fell again! The rest of the night was horrible, I tried calling their emergency number, no one called back, until I was already at another vet!!! I believe I should get refunded my $75!!! At the other vet, she got diagnosed with Lymes disease, and put on medication safe for the unborn puppies. She was feeling better within hours! I will never go back there again, and it was my main vet...
Jul 25, 2021 路 Vicki LyngenCurrent dog owner for a year. This clinic has offered help and support for a first鈥攖ime dog owner. Supportive staff is both knowledgeable and friendly when I speak to them on the phone or in person. I鈥檝e asked for pricing ahead of my appointments to ensure I won鈥檛 have sticker shock. Location of the clinic is annoying, right off and close to a busy backroad, when parking and getting ready to leave, please keep your pets on a short leash. Oncoming traffic will not be going slow.
Aug 07, 2024 路 Lizabeth WemeierPet Hospital

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