Orange County Animal Clinic

Orange County Animal Clinic is a Pet Hospital located at 2840 IN-37, Paoli, IN 47454, USA. They can be contacted at (812) 723-2553 or +1 812-723-2553. As a provider within the Pet Hospital category, they aim to serve the veterinary needs of the local community. While specific details about the clinic's environment and comprehensive service list are not fully available online, customer reviews offer insights into the experiences of pet owners who have sought care at this facility.

One detailed review recounts a particularly negative experience. On September 27, 2024, a pet owner brought their Malti-poo, Tucker, to the clinic due to vomiting what appeared to be blood. Despite mentioning prior illness and a canceled appointment, the owner was informed that the visit would be treated as an emergency with a $100 immediate care fee due to not having a scheduled appointment. The owner hesitantly agreed to this fee. The review notes that the waiting area was not particularly busy at the time of their visit.

During the examination, which the reviewer described as brief, the veterinarian expressed concern about Parvo, stating that their records indicated Tucker had not received his vaccinations. This was contrary to the owner's recollection that Tucker had been vaccinated at the same clinic. The veterinarian reportedly insisted that the owner was mistaken and possibly confusing Tucker with a previous dog. The owner, though certain of Tucker's vaccination history at the clinic and possessing medication with Tucker's name from the clinic, chose not to argue at that moment.

The cost for a Parvo test was quoted, leading to distress for the pet owner, not solely due to the expense but because they felt they were being directed toward a diagnosis of Parvo despite their belief that Tucker was vaccinated, based on their past experiences at the clinic. The reviewer expressed feeling that the situation involved poor record-keeping, misinformation, and questionable ethical practices. The veterinarian reportedly apologized for the emergency fee, citing a high number of walk-ins, despite the reviewer's observation of a relatively empty waiting area.

The reviewer was also quoted approximately $51 for acid reflux medication and other stomach-lining medications, bringing the total to around $151, including the $100 emergency fee. The owner found it perplexing that an "emergency" visit resulted only in a suggestion for acid reflux medication or Parvo testing, without a definitive diagnosis. Ultimately, the owner declined all treatments, paid the $100 emergency fee, and left the clinic. The reviewer also mentioned feeling further discomfort when the veterinarian pointed them out to other staff while they were paying, questioning their decision to decline the medication.

Upon returning home, the owner found a prescription confirming Tucker had indeed been seen at the clinic previously. The reviewer concluded by expressing their disappointment with the overall experience and sought veterinary care elsewhere for Tucker, who subsequently recovered.

In contrast to this negative experience, another review offers a highly positive perspective. This reviewer described Orange County Animal Clinic as the "Best veterinarian around." They specifically praised Dr. Cooper for his kindness and compassion, recounting how he was instrumental in their horse's survival by responding quickly to their call. This reviewer expressed immense gratitude and strongly recommended the clinic, particularly highlighting Dr. Cooper's care.

Considering these contrasting reviews, it is evident that experiences at Orange County Animal Clinic can vary significantly. While one pet owner reported issues with record-keeping, communication, and the handling of an emergency visit, another praised the exceptional care and responsiveness of a specific veterinarian, Dr. Cooper, particularly in a large animal context. This suggests that the clinic may cater to both small and large animals, and the quality of experience can be influenced by the specific circumstances and possibly the veterinarian involved.

Given the information available, it is challenging to provide a comprehensive overview of the clinic's environment or a detailed list of all services offered. However, based on the positive review mentioning equine care, it can be inferred that Orange County Animal Clinic likely provides veterinary services for large animals in addition to the small animal care suggested by the negative review involving a Malti-poo. Typical services offered by a Pet Hospital catering to both small and large animals might include:

• Wellness Examinations for Small Animals: Routine check-ups for dogs, cats, and other small pets to ensure their overall health and well-being.
• Vaccinations for Small Animals: Administration of necessary vaccines to protect small animals from common diseases.
• Preventive Care for Small Animals: Services such as parasite control, heartworm prevention, and nutritional counseling for small pets.
• Diagnosis and Treatment of Small Animal Illnesses: Medical care for various health issues affecting dogs, cats, and other small animals.
• Small Animal Surgery: Performance of surgical procedures as needed for small animal patients.
• Dental Care for Small Animals: Services related to the oral health of small pets.
• Emergency Care for Small Animals: Handling urgent medical situations for small animals, although the negative review raises concerns about the associated fees and communication.
• Large Animal/Equine Veterinary Services: As indicated by the positive review, the clinic provides care for horses, which may include routine health checks, vaccinations, treatment of illnesses and injuries, and potentially specialized equine services.
• Farm Animal Care: Depending on the clinic's resources and expertise, they may also offer veterinary services for other farm animals.

Features of Orange County Animal Clinic may include experienced veterinarians for both small and large animals, on-site examination rooms, and potentially surgical and diagnostic equipment. The positive review highlights the kindness, compassion, and responsiveness of at least one of the veterinarians, Dr. Cooper, particularly in emergency situations involving large animals. However, the negative review raises concerns about record-keeping accuracy, communication regarding fees, and the overall handling of a small animal emergency.

Currently, there is no information available regarding specific promotional offers at Orange County Animal Clinic. It would be best to contact the clinic directly at (812) 723-2553 or +1 812-723-2553 to inquire about any current promotions or discounts for their services. Given the mixed reviews, it is advisable for potential clients to communicate clearly about their pet's history and any concerns they may have regarding fees and treatment plans.

In conclusion, Orange County Animal Clinic in Paoli, IN, is a Pet Hospital that appears to offer services for both small and large animals. While one customer expressed significant dissatisfaction with their experience, particularly concerning emergency fees, record-keeping, and communication, another client highly praised the compassionate and effective care provided by Dr. Cooper for their horse. Potential clients may wish to consider these differing perspectives when making decisions about their pet's veterinary care and are encouraged to communicate directly with the clinic to address any specific questions or concerns they may have.