
Norwich Regional Animal Hospital
Pet HospitalVermontWindsor CountyHartfordWhite River JunctionFogg Farm Road
13 Fogg Farm Rd, White River Junction, VT 05001, USA
4.0
So my girl Daisy has been going to NRAH for a few years now. They found out what was happening with her tail and was able to fix that right away, which our other vet misdiagnosed what was going on. And just recently, my little girl got very sick on a Sunday night. They were so amazing and we were able to get her in Monday and took such good care of her and just made us feel 100 times better knowing she was in such good hands with people that truly care. I would 100% recommend this veterinary clinic to anybody for how amazing and caring Dr Lisa and the whole staff are to patience and their parents!
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Overview
- (802) 296-2273
- norwichanimal.com
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Pet Hospital
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Welcome to Norwich Regional Animal Hospital
For pet owners in White River Junction, Vermont, and the surrounding Upper Valley region, Norwich Regional Animal Hospital (NRAH) stands as a highly recommended and exceptional establishment within the "Pet Hospital" category. Located at 13 Fogg Farm Rd, White River Junction, VT 05001, USA, NRAH provides comprehensive veterinary care and services, prioritizing the well-being of animal companions and offering peace of mind to their owners. You can reach them by phone at (802) 296-2273 or via mobile at +1 802-296-2273.
While specific details about the physical decor of Norwich Regional Animal Hospital are not provided, the overwhelming sentiment from client reviews points to an environment deeply rooted in trust, care, and professionalism. The atmosphere fostered by Dr. Lisa and the entire staff is one that makes pet owners feel "100 times better knowing she was in such good hands." This indicates a calming and reassuring environment, essential for animals who might be stressed during vet visits and for owners facing anxieties about their pet's health.
The very essence of the environment at NRAH is defined by the genuine concern and compassion exhibited by every staff member. This creates a supportive space where clients feel heard, validated, and confident in the care their pets are receiving. The ability to quickly accommodate a very sick pet on a Monday after a Sunday night emergency further underscores a responsive and empathetic environment, ready to address urgent needs. This focus on care for both the "patience and their parents" suggests a holistic approach to the veterinary experience, recognizing the emotional bond between humans and their animals.
Norwich Regional Animal Hospital provides a wide range of veterinary services, distinguished by their accuracy, comprehensiveness, and exceptional compassion. The reviews highlight several key aspects of their service delivery:
- Accurate Diagnosis and Effective Treatment: A critical service emphasized is their ability to provide accurate diagnoses where other vets may have faltered. The case of Daisy's tail issue, which NRAH "was able to fix that right away" after a misdiagnosis elsewhere, speaks volumes about their diagnostic acumen and effective treatment protocols. This demonstrates their clinical excellence and commitment to solving complex medical issues.
- Responsive Emergency Care: The clinic proves its reliability in urgent situations, as demonstrated by their prompt care for a "very sick" pet on a Monday after a Sunday night emergency. This ability to integrate urgent cases reflects a well-organized and dedicated team prepared for critical situations.
- Comprehensive Medical and Surgical Procedures: While specific procedures aren't listed exhaustively, the mention of "dental cleaning" and handling complex issues like Daisy's tail implies a full suite of medical and surgical services, including routine preventative care, diagnostics, and advanced treatments. Dr. Lisa's willingness to go "above and beyond" during a dental cleaning when needs "exceeded the original estimate" further showcases their commitment to thorough and complete care, even when unforeseen complications arise.
- Exceptional Communication and Owner Support: Dr. Lisa, in particular, is noted for being "almost always available for questions via phone or email in between appointments." This proactive and accessible communication is invaluable for pet owners, especially during times of high stress like "around the end of my dog's life." This constant availability ensures that owners are informed, supported, and can make timely decisions.
- Sensitive End-of-Life Care: During the incredibly difficult process of a pet's end-of-life, Dr. Lisa demonstrated extraordinary empathy, caring "as much for the owner (me) as my dog." This includes being "sensitive to cost and the emotional toll," indicating a holistic approach that considers both the medical needs of the pet and the emotional and financial realities of the owner. This level of sensitive support during grief is a defining feature of their service.
- True Care and Compassion: The consistent theme across all services is the genuine care and compassion extended by Dr. Lisa and the entire staff. This is not just professional duty, but a heartfelt dedication to the well-being of every animal and their human family.
Norwich Regional Animal Hospital possesses several distinctive features that make it a highly desirable veterinary clinic:
- Diagnostic Acumen: Their proven ability to correctly diagnose and effectively treat conditions that other clinics may have missed is a significant strength, providing immense relief and better outcomes for pets.
- Exceptional Veterinarian-Client Communication: The consistent availability of Dr. Lisa for questions and support between appointments, particularly during difficult times, stands out as a superior level of client service and commitment.
- Holistic Care Approach: The clinic considers not only the physical health of the pet but also the emotional and financial well-being of the owner, especially during challenging periods. This holistic view provides comprehensive support to families.
- Proactive and Dedicated Staff: The entire staff is described as "amazing and caring," going "above and beyond" when necessary. This reflects a team that is not just skilled but genuinely invested in the welfare of their patients.
- Reliability in Emergencies: Their capacity to quickly bring in sick pets during urgent situations highlights their preparedness and dedication to critical care.
- Cost-Sensitivity and Transparency: Dr. Lisa's sensitivity to cost, even when additional services are required, indicates a transparent and ethical approach to billing, building trust with clients.
For pet owners in White River Junction, VT, and the surrounding areas, Norwich Regional Animal Hospital is highly recommended as a top-tier "Pet Hospital" that delivers exceptional care across all aspects of veterinary medicine. Their proven track record of accurate diagnoses, coupled with an unwavering commitment to compassionate and holistic patient care, makes them an invaluable resource for the community.
If you are looking for a veterinary clinic where the staff truly cares about both your pet and you, where diagnostic accuracy is paramount, and where you will receive unparalleled support, particularly during the most challenging times in your pet's life, then Norwich Regional Animal Hospital is an outstanding choice. The consistent praise for Dr. Lisa and the entire team, for their kindness, availability, and dedication, firmly establishes NRAH as a premier destination for pet health. Entrusting your beloved companion to their care means gaining a partner in pet wellness who will go "100 times better" in making you feel secure and your pet feel loved. They come with a "100% recommend" from satisfied clients, making them an excellent option for comprehensive and empathetic veterinary services.
Norwich Regional Animal Hospital Photos










Norwich Regional Animal Hospital Location
13 Fogg Farm Rd, White River Junction, VT 05001, USA
Reviews
So my girl Daisy has been going to NRAH for a few years now. They found out what was happening with her tail and was able to fix that right away, which our other vet misdiagnosed what was going on. And just recently, my little girl got very sick on a Sunday night. They were so amazing and we were able to get her in Monday and took such good care of her and just made us feel 100 times better knowing she was in such good hands with people that truly care. I would 100% recommend this veterinary clinic to anybody for how amazing and caring Dr Lisa and the whole staff are to patience and their parents!
Jul 17, 2024 · Meghan FischerDr. Lisa went above and beyond and provided extra service when the needs during my dog's dental cleaning exceeded the original estimate. She was also almost always available for questions via phone or email in between appointments, particularly around the end of my dog's life, which was a really tough time. She did her best to care as much for the owner (me) as my dog by being sensitive to cost and the emotional toll.
Apr 20, 2025 · Ellen SchenkGot in due to an emergency. My regular vet wasn't available and didn't have any options for me within a good time frame. Norwich Animal Hospital got us in within an hour of me calling. They diagnosed Nancy and got her hydrated, medicated and on the mend within an hour! Now she is thriving! I love this place. When you walk through the door you know you're in an establishment that loves their animals and always puts animals wellbeing at top priority! Such caring and loving people! Thank you all!
Oct 01, 2024 · Hannah PierceI got my 7 year old cat neutered here and within 2 days he was back to completely normal! ZERO stitches. ZERO discomfort. The vets all love my cat as much as I do making him very comfortable and calm. Very professional team! lovely receptionist! All around great experience and will continue to use them in the future!
Jul 26, 2023 · Braeden KulbackiBeing a Healthcare traveler I have to locate a local veterinary every several months to establish my golden to renew prescriptions, update vaccines and to have a provider in case of an emergency. This facility was highly recommended to me by another dog mom that I met at the dog park. We made a well visit and I loved how the vet got down on the floor to examine and play with Bella making her more comfortable. Bella has also gone in a couple of times for lyme vaccines and the techs are wonderful with her as well. Overall has been a great experience with this Animal Hospital!
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