Northwest Veterinary Hospital

We were planning to get a laparoscopic spay for our female dog. Since both Northwest and Green Lake Veterinary are part of the same chain, and only Green Lake offers laparoscopic spays, we contacted both locations to get an approximate cost. Both receptionists told us the price would range between $1,000–$2,000. However, when we went to Northwest Vet, the quoted price suddenly increased to $4,000. After negotiating, we managed to lower it to somewhere between $2,000–$3,000. On the surgery day (March 12), we dropped our dog off at Green Lake at 7 AM. They didn’t start the surgery until around 3 PM and gave us no updates in between. Our dog had to wait there all day, and we had to call and text repeatedly just to get any information. It really felt like they didn’t care about her. After picking her up the next day (March 13), our dog developed a UTI. We brought her to the Northwest location, and they did a urinalysis, but we didn’t receive any results for the entire week (March 14–21). We went back twice to do a second urinalysis on Friday and Saturday, and it was clear our dog was really scared of that place. They told us they would send the report on Monday, March 24. Unfortunately, on Sunday, March 23, things got worse, and we had to take her to the emergency room. The ER report showed inflammation in her bladder. But on Monday morning, Northwest emailed us saying everything looked normal in Saturday’s report. We responded with the ER’s findings and expressed our concern. they sent us the actual urinalysis report around 2:32 PM — and the timestamp showed it was generated at exactly 2:32PM that afternoon. It really felt like they only created the report after we questioned the morning email, which is deeply unprofessional. No explanation was ever given. I’m willing to spend money to keep my dog healthy, but that doesn’t mean I’m a fool. The staff seemed inexperienced, unloving, and unresponsive. I hope anyone considering this vet takes my experience into account before scheduling.

We took our cat in to establish care since we just moved here. They were quick and inexpensive. Did a thorough wellness exam without any unnecessary tests and got her vaccine schedule sorted out. The vet (I believe it was Dr Melissa?) is great with skittish cats. Our cat has never allowed anyone to turn her into a burrito but this vet made it look fun and easy lol

I appreciate all the staff at Northwest Veterinary Hospital from the schedulers who let me communicate via text (which is a million times more convenient for me), to the vet assistants who always welcome Nana with love, and all the veterinarians who provide Nana with top shelf medical care. She’s been through so much in her short life already and you guys have been there for her every step of the way. Thank you for always being so good to my goofy girl.

The staff + veterinarians at each of Seattle Vet Associate clinics (our numerous furry ones have received care @ the NW Vet Hosp, QA, Greenlake, Ravenna and Richmond Beach Clinics!) are awesome! .... competent, compassionate, informative/communicative and most importantly gentle with our creatures! Thank you for the 43 years that you have cared for our various 4 footed furry family members!

I’ve been coming to Northwest Vet with my pups for about a decade now, and always highly recommend them to friends. They’ve gotten me in on short notice many times and the entire staff is incredibly kind. Our regular vet is Dr Whereat, but we’ve seen most of the other vets there—all very accommodating, thorough, and amazing with the dogs. My girl Rileigh passed away last year, and thanks to NW Vet, I got a couple more days with her when she very suddenly fell ill, because of their sense of urgency and calling around to get us into an ER for an ultrasound ASAP on a holiday weekend after they saw her. Those extra days meant the world. I adopted a GSD mix puppy, Lou, last year, and she’s already a repeat customer—puppies are truly hazards to themselves, especially the oversized clown-like ones.