
Northwest Exotic Pet Vet
Pet HospitalOregonWashington CountyCedar HillsCentral BeavertonSouthwest Cedar Hills Boulevard
2425 SW Cedar Hills Blvd, Cedar Hills, OR 97005, USA
4.0
I brought in my tortoise because he had a tiny chip on his belly. The vet was amazing and very knowledgeable. Assured everything was fine and gave us a TON of information for new turtle owners. Highly recommend
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- (503) 643-2137
- nwexoticpetvet.com
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Welcome to Northwest Exotic Pet Vet
For local residents in Cedar Hills, Oregon, searching under the category "Pet Hospital" with unique animal companions, Northwest Exotic Pet Vet, located at 2425 SW Cedar Hills Blvd, offers a specialized veterinary practice dedicated to the care of non-traditional pets. The available customer reviews provide valuable insights into the expertise and compassionate approach of this clinic, particularly highlighting the care provided by Dr. Ramsell and the support staff. One pet owner shares a positive experience involving their tortoise, stating, "I brought in my tortoise because he had a tiny chip on his belly. The vet was amazing and very knowledgeable." This immediately establishes the veterinarian's expertise in exotic animal medicine. The reviewer further notes that the vet not only addressed their immediate concern but also "Assured everything was fine and gave us a TON of information for new turtle owners." This proactive approach to client education and the willingness to share comprehensive care instructions are valuable assets for owners of exotic pets, who often require more specialized knowledge than owners of traditional pets like dogs and cats. The positive outcome and the wealth of information received led to a strong recommendation: "Highly recommend."
Another deeply appreciative pet owner recounts a more difficult experience involving their hamster, Shelly, who was brought in after a short illness. While the outcome was ultimately sad, the review shines a light on the compassionate care provided by Dr. Ramsell and the office staff during a sensitive time. The reviewer states, "Sadly, after a short illness, we took our hamster Shelly to Dr. Ramsell but it was too late for anything to be done. Dr. R talked us through many different options but in the end we decided to humanely put Shelly to sleep." This demonstrates Dr. Ramsell's thoroughness in explaining the situation and exploring all possible courses of action with the pet owners, respecting their decisions in a difficult moment. The support extended beyond Dr. Ramsell, as the reviewer notes, "The office staff was so wonderful during this process as was Dr. R." This highlights a supportive and empathetic environment provided by the entire team. What truly stood out to the reviewer was the personal touch and genuine care shown after their loss: "And I’ve never had a doctor send such a nice sympathy note afterward. She obviously took so much time to write this out and I appreciate it so much!" This act of kindness demonstrates a deep level of compassion and empathy that goes beyond the typical professional interaction, suggesting a veterinary practice that truly cares about its clients and their animals, even in times of grief.
Based on these heartfelt reviews, the environment of Northwest Exotic Pet Vet in Cedar Hills, OR, is likely to be professional yet compassionate, catering specifically to the unique needs of exotic pets and their owners. The emphasis on knowledge and thoroughness suggests a clinic equipped with the necessary expertise and potentially specialized equipment to handle a variety of non-traditional species. The kindness and helpfulness of the staff, as well as Dr. Ramsell's compassionate approach during difficult times, indicate a supportive and understanding atmosphere for pet owners who may face unique challenges in caring for their exotic companions. The cleanliness and organization of the clinic, while not explicitly mentioned, are typically expected in a professional veterinary setting, especially one dealing with potentially sensitive species.
The primary service offered by Northwest Exotic Pet Vet is specialized veterinary care for exotic pets. This likely encompasses a wide range of species, including reptiles (such as tortoises and snakes), small mammals (like hamsters, rabbits, and ferrets), birds, and potentially other less common pets. The services provided would include routine wellness examinations tailored to the specific needs of each species, preventative care (such as parasite control and nutritional guidance), diagnosis and treatment of illnesses and injuries common in exotic pets, and potentially surgical procedures specific to these animals. The knowledge shared with the tortoise owner indicates a commitment to client education, empowering owners to provide the best possible care for their unique pets. The compassionate end-of-life care provided to the hamster owner highlights the clinic's commitment to the well-being of both the animals and their human families, even in difficult circumstances.
The key features of Northwest Exotic Pet Vet include their specialization in the medical care of exotic pets, setting them apart from general veterinary practices. The knowledgeable and experienced veterinarian, likely Dr. Ramsell, provides expert care and valuable information tailored to the specific needs of various exotic species. The compassionate and supportive approach of both the veterinarian and the office staff creates a positive and reassuring experience for pet owners. The thoroughness in explaining diagnoses and treatment options, as well as the personal touch shown during difficult times, demonstrate a high level of care and empathy. The positive outcomes and strong recommendations from satisfied clients highlight the quality of veterinary services provided.
Currently, there is no specific information available regarding promotional offers or special programs at Northwest Exotic Pet Vet. However, specialized veterinary clinics sometimes offer introductory consultations for new exotic pet owners or educational workshops on the care of specific species. Given the positive emphasis on client education, it is possible that they provide resources or guidance for new owners. To learn about any such offers or programs, local owners of exotic pets in Cedar Hills and the surrounding areas are encouraged to contact Northwest Exotic Pet Vet directly by phone at (503) 643-2137. Inquiring about initial consultation fees or any available resources for new exotic pet owners would be beneficial for those considering their services.
In conclusion, for local owners of non-traditional pets in Cedar Hills, Oregon, searching for a "Pet Hospital" specializing in exotic animal care, Northwest Exotic Pet Vet, likely led by Dr. Ramsell, offers a dedicated and compassionate service. The positive reviews highlight the expertise in treating various exotic species, the thoroughness in providing information to owners, and the empathetic support offered during both routine visits and challenging times. If you own a tortoise, hamster, or other exotic pet in the Cedar Hills area, Northwest Exotic Pet Vet appears to be a trusted and highly recommended veterinary practice for their specialized healthcare needs.
Northwest Exotic Pet Vet Photos








Northwest Exotic Pet Vet Location
2425 SW Cedar Hills Blvd, Cedar Hills, OR 97005, USA
Reviews
I brought in my tortoise because he had a tiny chip on his belly. The vet was amazing and very knowledgeable. Assured everything was fine and gave us a TON of information for new turtle owners. Highly recommend
Feb 12, 2025 · Cassie LehmanSadly, after a short illness, we took our hamster Shelly to Dr. Ramsell but it was too late for anything to be done. Dr. R talked us through many different options but in the end we decided to humanely put Shelly to sleep. The office staff was so wonderful during this process as was Dr. R. And I’ve never had a doctor send such a nice sympathy note afterward. She obviously took so much time to write this out and I appreciate it so much!
Aug 05, 2024 · Emily WoodMy panther chameleon came down with an eye infection which I thought was an isolated issue so I made an appointment with Dr. Burgess and his staff. Appointments had a two week wait time which was unfortunate, but the receptionist mentioned that we can potentially bring my pet in on an emergency basis if he started to decline rapidly. However, this ended up not being necessary so I stuck with our originally scheduled appointment. Upon arrival the receptionist had me fill out some standard forms and gave me a very densely packed fact sheet about chameleon care and best practices (presumably authored by Dr. Burgess and his team) which I found to be incredibly informative. The appointment was relatively quick and Dr. Burgess spoke with me at length (30+ mins) about my pet’s condition and correlated the eye issue with mistakes I had been making in the chameleon’s housing and diet. When researching veterinarians in the area, I saw some reviews that remarked/derided the length of these conversations, but I can only conclude that the value of Dr. Burgess’s knowledge and efforts was simply not recognized by these other reviewers. Dr. Burgess was clearly a very intelligent vet with an astounding depth of knowledge in chameleon care, nutrition, and scientific research. Ultimately, Dr. Burgess explained that the eye infection is most likely being caused by an environment that was too cold and nutritional deficiencies. He prescribed an antibiotic ointment for the eye to clear up the bacterial infection and provided clear instructions and information for remedying the other issues to prevent future illness. A minor detail that I noticed when I received my chameleon back was that Dr. Burgess and his team took the time to remove some lingering shed on the chameleon’s snout and head which was unexpected but spoke volumes about the quality of service this team provided. Upon arriving home, I made the necessary adjustments to the chameleon’s cage and diet and it seemed like he bounced back overnight. The chameleon regained his full appetite and became much more energetic, and he underwent a full shed about a week later. However, the eye infection took a few days to resolve and was a bit stubborn, so I gave them a call to follow up and Dr. Burgess quickly prescribed an additional oral antibiotic just to be safe. What you should take away from my review is that Dr. Burgess is a veterinarian that knows what he is talking about when it comes to chameleons. In my opinion, many vets would have examined the eye and prescribed the antibiotic, but I highly doubt that they would have performed an in-depth root-cause analysis the way Dr. Burgess did for my pet. That is a rare and valuable skill, and I highly recommend Dr. Burgess and his team if you have a sick chameleon as a result.
Jul 16, 2023 · Jordan MaldonadoI always take my 2 ferrets and a 4.5ft snake here and they always take such great care of them. Extremely understanding, they hear you out with any concerns. Don't be afraid to ask dumb questions, they'll explain everything to you. They will give recommendations but never force or try to sell you on something, they let you always be the decider for your own animals. If you have exotics, take them here, there's no one better, safer or really worth going to for that matter.
Aug 07, 2023 · Ronny ValtonenDr. Ramsell is the best vet we have ever had for our ferrets. She saved the life of our sweet baby girl. Going above and beyond to save her. We can never thank her enough.
Jan 18, 2024 · Monica MorleyPet Hospital

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