Norbeck Animal Clinic

We are still heartbroken from the loss of our girl. She was with us for 9 years. I was under an immense amount of guilt, shame, and stress whilst trying to figure out what the best option for her was. I spoke to Dr. Ivanov and he explained that her tumor was not operable, and what our options were. We gave our girl the best two months and we can only hope she felt the love and care. We still feel her today, even after her passing. Doctor Ivanov and his assistant David, were one of the most compassionate people I have ever met. It was almost fate that he was our doctor. He was extremely gentle and sensitive towards our grief. He was soft and kind and patient with us as we held her and he laid her in her basket. If I was in the right mind, I would've given them the biggest hug. Dr. Ivanov and David were beyond gentle and made a horrible experience as peaceful and kind as possible. I hope every doctor who is in this occupation knows just how needed they are. You have my endless gratitude. Thank you, to both of them, for the love you showed our family and our little girl. We will forever be thankful.

This is my dogs primary vet for the last 15 years. Staff is excellent and I have no issues when it comes down to health related things. Thanks to them he’s still going strong for his age. 5 stars to that. However, this negative review is regarding his recent visit for nail trimming and cleaning up under his paws. I specifically told the technician to clean down UNDER his paws. What i received was completely unacceptable. He just shaved all his paws. To add to that, as my dog was brought to me, he was dripping blood from one of nails. They also wanted to charge me additional $60 for this job which I refused to pay. My dog had this service done many times in the past. I never had this issue.. I’m not sure what happened this time

It was a great first visit! Everyone was so attentive, and Dr. C really took the time to check up my 60 lbs puppy. He told me things about the breed and what my next steps should be, and how healthy my Charlie is. I would enthusiastically recommend the Norbeck Animal Clinic to everyone. They are terrific!

Vet care has always been good. Tried groomer for first time was quoted a price of $95 by receptionist but then charged $120 for a 35 lb dog. Asked for dogs hair to be cut to 1 inch length but coat was cut to 1/4 inch in this freezing weather. Also many places missed and left longer on stomach, chin. legs. Dog is golden doodle and hair on muzzle was cut very short - not typical for breed. Maybe there was a communication problem but would not use again or recommend.

We had an incredible first visit at Norbeck after learning about the animal clinic from a colleague. They were patient and kind and took their time to answer every question and provide information we needed before we even knew we needed it. It felt a bit like mind reading! It was wonderful. We were especially grateful to Becky, Dr Ivanov and the full vet tech team for being so thorough and accommodating despite our anxiety for a first visit with our two pups after some terrible experiences elsewhere. They genuinely care about the pets and it really shows. Especially when the vet sits on the floor to administer the test because your pup is scared! They allowed us inside for our first visit when we asked and we’re so grateful. We will absolutely be coming back again and again. Thank you!!