Noah's Ark Animal Hospital

DO NOT GO HERE. If I could give no stars, I would. Ever since the previous vet sold the business, they have been a horrible establishment. They ABANDONED my dog when I was waiting for a call back from a surgeon. They didn't even give me a call to let me know. My appointment was on 1/20/25. I expressed concern that I kept asking for things that the Dr said he would tell the staff to get me. He also walked out when I was asking questions. What kind of Dr does that? On 1/24/25, I received a letter saying they would not work with us. They didn't even call. I would never recommend this business to anyone. This was such an incredible office under the previous Dr. Now they will abandon your dog when they need surgery if you ask for a second opinion, medical records, or voice concerns. This surgery costs thousands. I'm not going to blindly pay that when X-rays do not show ligaments! What is so ironic is my dog was scared of the Dr. My pug is so loving and will go up to everyone and anyone. I should have known the treatment we would receive based on her reaction. We had another incident a few months before where my pug had a UTI. The Dr said he would call me with the results. Did I receive a call? Nope! I had to call them repeatedly! I then found an email in my spam from him with the results. They will not communicate in a professional sense. All they want is YOUR MONEY. If your dog stays sick or injured, they guarantee business. What sucks is I have had nothing but wonderful experiences with their staff. This Dr is going to destroy this business. If I could save one pet owner from having to go through the horrors of this place, I will consider it a win. Find a Dr who will love and care for your animal. Do not go somewhere that will abandon them in their time of need.

Took my fur baby here to get spayed. They have you come to an appt for a consultation so the vet can meet your dog. I came to the appt and they had a same day cancellation, so they were able to spay her that day! It was amazing and worked out so well. I paid $20 extra for their laser treatment so help her heal faster and I swear she was healed pretty much within a few days! I don't think she even needed the medication I bought for her to come home with. This place is a nice small neighborhood animal hospital and top notch! Thank you for your services for my Coco.

I am very picky with my vet and I almost did not want to write this review for the sake of keeping this vet as not as busy as possible for my own good. But they deserve this honest review. And no, this is not for the “free nail trim” for writing a review. My cat doesn’t need nail trims. I have visited this vet for a few years now (maybe about 5+ visits). Every single encounter was beyond expectations. The reception, tech, and vets are professional, kind, and caring. I believe my first few visits were while there was an ownership change going on. Because I remember my appointments with an older gentleman vet, middle aged woman vet (I think it was Dr. Starr), and Dr. Jung. I think the term “ownership change” never has a good connotation, but not in this case. All three vets were amazing and professional. I can truly sense that all the vets actually cared. One of the visit was due to my cat’s squinting eye. I had two trips due to this and it was resolved after the second visit (Dr. Jung tried different methods and antibiotics). My cat is 15 and they never try to push any unnecessary exams, vaccines, or try to sell anything. They recommend what is needed and is good for your pet. Noah’s Ark Animal Hospital has my full trust and I will never take my cat anywhere else. I had some unpleasant experiences at other vets and I just wish I found Noah’s Ark sooner. Thank you to all staff and Dr. Jung. -Sarah, Matt, and Honey the cat

The integrity and care that I received from Dr Starr and Jessica is above and beyond amazing. I highly recommend Noah’s Ark animal clinic hospital for all your needs. I’ve been bringing my cat here for over 15 years and I just love love love them and sodas Mozart. He recently needed to get shaved as his long hair had gotten out of hand. It was traumatic for both of us. But Jessica handled it like a champ! Thanks again guys

TLDR- I had an extremely disappointing experience bringing my dog in for a spay surgery at this clinic, despite reading positive reviews beforehand. My dog was returned to me in an unsanitary condition, covered in dried feces, and the staff were unhelpful and made me uncomfortable when trying to settle her after the procedure. They also charged me twice for a test, failed to provide the results, and pressured me into unnecessary treatments. I felt that they cared more about upselling than my pet’s well-being. I am so disappointed in the service I received taking my dog to be spayed here. It’s so disappointing because I read positive reviews. Upon picking up my dog, the nurses told me my dog was suffering from diarrhea due to either stress or parasites. They informed me to do a fecal test and prescribed antibiotics. When I picked up my dog she came out smelling like poop, and to my dismay was covered in dried and crusted fecal all over her paws her fur on her body and tail. I was shocked no one bothered to clean her up. As I left the offices and tried to settle my distressed dog in the car to go home, one of the nurses ran out after me and told me they forgot to charge me for the fecal test. She stood watching as I was trying to situate my pet and calm my pet down in the car as if she was expecting me to drop everything and pull out my payment. I told her I will be in shortly as soon as I put my pet in the car and yet she continued to stand there and watch me as I struggled to put my pet in the car as if I was a felon who going to leave without paying. She didn’t bother to help or at least give me space to situate my pet. It made me extremely uncomfortable and rushed. I had to repeatedly ask for a moment to place my pet in the car before she would head back inside. When I went back inside to pay, I asked for an itemized receipt to be emailed to me. Not only did they fail to send it until I had to follow up, but I also discovered they had already charged me for the fecal test, meaning I was charged twice… and put me in such an uncomfortable position. To make matters worse, they never even provided the results of the test!!!!!!! Yet, they pushed antibiotics on me, implying my dog might have parasites, even though the diarrhea was likely due to stress.I didn’t want to give my dog unnecessary antibiotics but took the medicine in the chance she did have parasites as they made it seem like it would be difficult to obtain this prescription after the fecal test results came back. This whole experience has left me feeling like the clinic is more focused on making money than on the actual well-being of pets. They overcharged me, pressured me into unnecessary treatments, and provided substandard care for my dog. I won’t be returning and would advise others to be cautious.