
Modern Animal
Pet HospitalCaliforniaLos Angeles CountyCulver CityJeffersonJefferson Boulevard
10023 Jefferson Blvd, Culver City, CA 90232, USA
4.0
I love the communication, the attention they give my pups, and the genuine care they show and provide. They've helped me through the loss of one of my sweet pups and helped me welcome a new pup to my pack. I have lots of gratitude. I've been to several locations—Culver City is my home base, but they've all been outstanding.
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Overview
- (424) 842-4243
- www.modernanimal.com
Hours
Pet Hospital
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Modern Animal Introduce
In the evolving landscape of pet care, Modern Animal stands out as a contemporary and technologically integrated veterinary hospital, aiming to redefine the experience for pet owners. Their Culver City location, situated at 10023 Jefferson Blvd, Culver City, CA 90232, USA, serves as a prime example of their innovative approach within the "Pet Hospital" category. You can reach them at (424) 842-4243 or via mobile at +1 424-842-4243. Modern Animal positions itself not just as a clinic, but as a comprehensive partner in pet wellness, combining high-quality medical care with convenience and transparent communication.
Modern Animal clinics are designed with a distinctly modern and inviting aesthetic, moving away from the traditional, sometimes sterile, veterinary office feel. As highlighted in customer reviews, the "offices are immaculate" and provide a "clean, professional, and very welcoming environment." This emphasis on design extends to thoughtful amenities, such as "free coffee," which contributes to a more comfortable experience for pet parents. The clinics are structured to be low-stress for animals, often incorporating fear-free handling techniques. The overall environment aims to be transparent, where owners can feel more involved in their pet's care, sometimes even staying with their pet throughout parts of the visit. The Culver City location's accessibility on Jefferson Blvd, a well-trafficked thoroughfare, ensures ease of access for local residents, with convenient parking likely available on-site or nearby.
Modern Animal offers a wide array of services that cover the full spectrum of a pet's health needs, distinguishing itself as a truly comprehensive "Pet Hospital." Their core offerings include:
- Primary Care: This encompasses routine wellness exams, preventative care such as vaccinations (for both dogs and cats), parasite prevention, nutritional evaluations, and management of common ailments like allergies, ear infections, and coughs.
- Urgent Care: They provide urgent care services for time-sensitive health issues, allowing pets to be seen quickly when something is wrong, though they are not an emergency facility for life-threatening conditions.
- Surgery & Dentistry: Modern Animal performs a range of surgical procedures, from routine spaying and neutering to more complex soft tissue surgeries like mass removals, gastrointestinal foreign body retrievals, and bladder stone removals. Their state-of-the-art dental suites ensure thorough cleanings, extractions, and other dental procedures.
- Diagnostics: Utilizing both in-house and external lab testing, along with advanced equipment like X-rays and ultrasound on-site, they can quickly and accurately diagnose issues, allowing for early detection and personalized treatment plans.
- Puppy & Kitten Care: They offer specialized programs and guidance for new pet parents, covering everything from initial wellness checks and vaccinations to spay/neuter services and microchipping.
- 24/7 Virtual Care: A standout feature is their continuous virtual care support, allowing members to connect with licensed veterinary professionals via chat or video calls at any time, day or night, for advice and support without leaving home.
- Specialty Services: While the primary focus is general practice, their comprehensive diagnostic capabilities and referral network ensure pets receive specialized care when needed.
Modern Animal's operational model is built around a membership program, which is a key distinguishing feature. While they do offer a "Pay As You Go" option, the "All Access" membership provides significant benefits, including free physical exams at any location and 24/7 virtual consultations. This model aims to foster a continuous, proactive approach to pet health, promoting regular check-ups and easy access to advice. Customers consistently rave about the exceptional staff, describing them as "friendly," "helpful," "amazing," and showing "genuine care." The commitment to excellent communication is highly valued, with staff providing clear explanations of issues and treatment options, and sending documents by email for easy record-keeping. The empathy shown by the team, particularly in sensitive situations like the loss of a pet and welcoming a new one, leaves a lasting positive impression. The ability to receive pictures of pets during treatment further enhances the feeling of trust and connection. The seamless use of technology for "instant appointment booking, easy prescription management, and access to health records all in one convenient app" further streamlines the client experience. The focus on "truly transparent pricing" means clients receive clear estimates before services, eliminating unexpected costs. While some online discussions mention Modern Animal might be perceived as "pricey" beyond the membership fee, the first-class service, modern facilities, and comprehensive care often justify the investment for many pet owners.
Modern Animal actively promotes its unique membership model and the comprehensive benefits it offers. For instance, new clients might find promotional offers for initial consultations or special pricing on certain services. Their membership structure itself is a form of promotion, encouraging pet owners to invest in a long-term partnership for their pet's health. The transparency in pricing, including estimates for services, is also a key promotional point, aiming to build trust. Furthermore, their expansive network of clinics across various locations (including multiple in Los Angeles) is a major draw, providing flexibility for members to visit any clinic. The consistent positive reviews and word-of-mouth recommendations, fueled by the excellent customer service and compassionate care, serve as powerful organic promotions. They leverage technology to provide convenient features like the app for booking and virtual care, which are promoted as key differentiators in the modern pet care landscape. For pet owners seeking a technologically advanced, client-centric, and comprehensive veterinary experience, Modern Animal in Culver City presents itself as a compelling and well-regarded option.
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Modern Animal Location
Modern Animal
10023 Jefferson Blvd, Culver City, CA 90232, USA
Get directionsReviews
I love the communication, the attention they give my pups, and the genuine care they show and provide. They've helped me through the loss of one of my sweet pups and helped me welcome a new pup to my pack. I have lots of gratitude. I've been to several locations—Culver City is my home base, but they've all been outstanding.
May 02, 2025 · CelesteStarted taking my dog to Modern Animal a few months ago for her annual check up. Offices are immaculate (and they have free coffee), staff was very friendly/helpful, and the veterinarians were amazing in explaining issues and checking on my dog. I'm writing this review, however, for a more recent visit when my dog was having some issues licking/scratching. We were welcomed by an assistant named Heather who is one of the the most kind, patient, friendly people I've ever met. I was quite impressed by her level of service. The veterinarian was awesome as per usual and my dog is getting much better but I just wanted to recognize Heather's efforts. I will definitely continue taking my dog to Modern Animal as they provide first class service in a clean, professional, and very welcoming environment.
Feb 04, 2025 · Steve ChoiLovely, clean and happy offices. Vet was very sweet with my puppy who had a hurt paw. Also, there were a lot of available appointments. The help we got was sensible and effective.
Dec 08, 2024 · Elizabeth AtleeThis review has nothing to do with the staff. Everyone there was really nice. WARNING: Modern Animal is a software company NOT a veterinary provider. This distinction is the real source of the problems. They are VC backed, high-growth startup interested in developing a veterinary app. They are less interested in a continuity of service or providing veterinary care for your pet. Those are secondary. When I complained, they called to speak with me and most of the conversation was about "providing feedback to their developers". This should be a red-flag to anyone looking to receive care for a pet. You cannot reach anyone at a facility as everything is driven through the app which at first seemed great. I was able to schedule an appointment and see test results. However, if you need to call a vet back, schedule a specialist, receive a prescription, you will be sent through the void that is the app. Prescriptions are not sent by your vet. They go through some secondary aspect of the company who then take 48 hours to review and send (if they send it at all - Petsmart was never able to get a response). Can you imagine needing a life-saving prescription and being stuck in this system? No one who works there can do anything about it because the entire organization has to work through the software. If you have a young, healthy pet, this is probably not the worst option. If you have any complicated medical problems, however, this place will be a huge source of stress, money, and time. I wish I had not paid for their yearly membership as I left as fast I came. Side note: their pricing is on the extremely high-end, so 10% off doesn't really do much. Go to a real vet. This is a software company
Apr 18, 2025 · Elizabeth OsterwischHeather and Dr. Gould were awesome! Knowledgable, thorough and took a good amt of time to welcome my dog into the clinic. He even got a tour of the grounds and treats throughout his visit. Never thought my dog would actually enjoy being at the vet. This kind of welcome ensures so much less anxiety in future. Thanks ladies!
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