Mission Hills Pet Care Center ico

Mission Hills Pet Care Center

Pet HospitalCaliforniaOrange CountyMission ViejoCharlinda Drive

25222 Charlinda Dr # C, Mission Viejo, CA 92691, USA

4.0

Highly recommend this vet for your fur babies! I reached out to them when our smallest cat came into our life. She desperately walked on up looking for help. I called around for any vet that would see me right away as I knew she needed help and they were the only ones in the area to fit me in on such late notice. All the staff here are great in their roles, personable, caring, and take their time with you and your pet. They care so much that they recommended I waited a couple extra weeks before starting vaccines to make sure our little one was well enough to handle them. It was nice to have a vet that cared more about their health. I had vets in the past that would rush the vaccine process. Our little one needed iv fluids, eye drops, de-wormmer, and flea meds. My husband and I were a little bit afraid of the bill but they actually didn't overcharge like other places we have gone to in the past. We loved this place so much we ended up bringing in our other cat for a check-up and medication. Both cats are doing great. Our little one only weighed 1 pound when we brought her and now is up to 3 pounds and living her best life. We will be going back to get her spayed when the time is right. They work with an animal hospital nearby if your animal has any reactions in the night. I haven't been there but I'm sure they are great if they are recommending them. This vet also works with the nerby shelter and does spayed and neutering for them. Pro: affordable, caring, professional, experts, reasonable Con: nothing

Kandice M
  • Overview
  • (949) 206-1988
  • missionhillspetcarecenter.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Mission Hills Pet Care Center Introduce

For pet owners in Mission Viejo, California, and surrounding areas, Mission Hills Pet Care Center stands out as a highly recommended and compassionate veterinary facility within the "Pet Hospital" category. Located at 25222 Charlinda Dr # C, Mission Viejo, CA 92691, USA, this center has garnered significant praise for its dedication to providing high-quality, affordable, and expert care for "fur babies." Their commitment extends to making veterinary services accessible and ensuring the well-being of every animal they treat. Pet owners can contact them at (949) 206-1988 or +1 949-206-1988.

Environment and Atmosphere

The environment at Mission Hills Pet Care Center is consistently described as welcoming and comforting, fostering a positive experience for both pets and their owners. Client testimonials highlight the staff's dedication to creating a reassuring atmosphere. Phrases like "All the staff here are great in their roles, personable, caring, and take their time with you and your pet" paint a picture of a clinic where patience and empathy are paramount. This is particularly crucial for pets who might be anxious or for owners facing emotional stress regarding their pet's health. The overall impression conveyed by reviews is one of a caring team that genuinely loves animals and prioritizes their comfort, making even initial emergency visits a positive experience.

Comprehensive Services and Offerings

Mission Hills Pet Care Center provides a broad spectrum of veterinary services, indicating its function as a comprehensive pet hospital capable of addressing various medical needs. While specific details on every single service aren't listed, the customer reviews provide strong insights into their key offerings:

  • Urgent and Responsive Care: A standout feature mentioned by a client is their willingness to "fit me in on such late notice" for an emergency case. This demonstrates their responsiveness and commitment to immediate care when a pet is in distress, a critical service for any pet hospital.
  • Wellness and Preventative Care: They offer routine check-ups and vaccinations, a cornerstone of preventative medicine. A notable aspect is their careful approach to vaccinations, as highlighted by a review: "They care so much that they recommended I waited a couple extra weeks before starting vaccines to make sure our little one was well enough to handle them. It was nice to have a vet that cared more about their health. I had vets in the past that would rush the vaccine process." This indicates a personalized and health-first approach to preventative treatments.
  • Treatment for Illnesses and Injuries: The clinic is equipped to handle various medical conditions, as evidenced by the treatment of a rescued cat that needed "iv fluids, eye drops, de-wormer, and flea meds." This suggests they can manage a range of common pet ailments.
  • Spay and Neuter Services: Clients specifically mention bringing their puppies and cats for spay/neuter procedures. This indicates that they offer these essential surgical services for population control and pet health. Their collaboration with a "nearby shelter" for spay and neutering further emphasizes their involvement in community animal welfare.
  • Medication and Post-Care: They provide necessary medications and implicitly offer post-operative care instructions, as pet owners are clearly guided through their pet's recovery, leading to positive outcomes.
  • General Check-ups: Beyond specific treatments, they offer general check-ups for existing pets, fostering ongoing wellness and early detection of potential issues.
  • Collaborative Care and Referrals: The clinic works with an "animal hospital nearby if your animal has any reactions in the night," demonstrating a responsible approach to after-hours emergencies and a commitment to ensuring pets receive continuous care even outside their operating hours. This willingness to collaborate with specialists or emergency facilities speaks to their professionalism and focus on the best outcome for the pet.

Distinguishing Features and Client Experience

Mission Hills Pet Care Center boasts several distinguishing features that contribute to its high recommendations and positive client feedback:

  • Profound Compassion and Patient-Centered Care: The repeated emphasis on the staff being "caring" and taking "their time with you and your pet" highlights a truly empathetic approach. The decision to delay vaccines for a weaker kitten perfectly exemplifies their prioritization of the pet's immediate health and well-being over a rushed protocol.
  • Affordability and Transparency: A significant "pro" mentioned by clients is their affordability and "reasonable prices." Pet owners are often concerned about the cost of veterinary care, and the fact that Mission Hills Pet Care Center "didn't overcharge like other places" is a major draw. This transparency and fair pricing make quality care accessible.
  • Professionalism and Expertise: Described as "professional" and "experts," the staff at Mission Hills Pet Care Center instill confidence in pet owners. Their ability to manage various medical conditions and provide sound advice speaks to their veterinary knowledge and skill.
  • Strong Communication: The staff "take their time with you and your pet" and are highly praised for being "very helpful" and always checking up on the pet's health. This proactive and thorough communication helps pet owners feel informed and supported throughout their pet's treatment journey.
  • Community Involvement: Their collaboration with a local animal shelter for spay and neutering services showcases a commitment to animal welfare beyond their direct clientele, reflecting a broader dedication to the pet community.
  • Positive Outcomes and Long-Term Relationships: The dramatic improvement in a rescued kitten's health (from 1 pound to 3 pounds and "living her best life") is a powerful testament to their effective care. Such positive outcomes lead to long-term trust and repeat visits, as indicated by clients bringing in other pets for care.

Promotional Information and Accessibility

While specific time-limited promotional offers are not detailed, the core promotional strength of Mission Hills Pet Care Center lies in its highly positive word-of-mouth reputation, driven by its affordability, compassionate care, and professional expertise. The "Pro: affordable, caring, professional, experts, reasonable" list provided by a customer serves as an excellent summary of their key selling points. Located at 25222 Charlinda Dr # C, Mission Viejo, it is conveniently situated for local residents. The availability for urgent care on late notice and their collaborative network with a nearby animal hospital for after-hours needs also serve as strong practical advantages, promoting peace of mind for pet owners. Their clear commitment to not overcharging, as highlighted by satisfied customers, positions them as a trusted and accessible option for comprehensive pet healthcare in Mission Viejo.

Mission Hills Pet Care Center Photos

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Mission Hills Pet Care Center Location

25222 Charlinda Dr # C, Mission Viejo, CA 92691, USA

Reviews

Highly recommend this vet for your fur babies! I reached out to them when our smallest cat came into our life. She desperately walked on up looking for help. I called around for any vet that would see me right away as I knew she needed help and they were the only ones in the area to fit me in on such late notice. All the staff here are great in their roles, personable, caring, and take their time with you and your pet. They care so much that they recommended I waited a couple extra weeks before starting vaccines to make sure our little one was well enough to handle them. It was nice to have a vet that cared more about their health. I had vets in the past that would rush the vaccine process. Our little one needed iv fluids, eye drops, de-wormmer, and flea meds. My husband and I were a little bit afraid of the bill but they actually didn't overcharge like other places we have gone to in the past. We loved this place so much we ended up bringing in our other cat for a check-up and medication. Both cats are doing great. Our little one only weighed 1 pound when we brought her and now is up to 3 pounds and living her best life. We will be going back to get her spayed when the time is right. They work with an animal hospital nearby if your animal has any reactions in the night. I haven't been there but I'm sure they are great if they are recommending them. This vet also works with the nerby shelter and does spayed and neutering for them. Pro: affordable, caring, professional, experts, reasonable Con: nothing

Dec 16, 2021 · Kandice M

I brought my puppy (Cyclone) here for the last few months for vaccinations, spay, and other miscellaneous visits. The staff is very helpful, provide reasonable prices, and always check up on puppy’s health.

Nov 07, 2022 · Sarena Morse

My doggo had a few things going on so I went to Mission Hills Pet Care. Dr. Kelly did a great job with the dental cleaning (one extraction) and she took care of several skin issues...all at a very reasonable cost! I felt safe during the entire encounter.

Mar 04, 2021 · Gerald Wright

I have no problems with anyone at this establishment, except the owner. Took my 17 year old dog in for a check up for one of her growths / warts. Mind you, she was still very active for her age and was eating, drinking, sleeping, just fine. Extremely playful for a 17 year old dog as well. My dogs usual vet was out of the office and the owner stepped in to fill the duty of the vet for the day I guess. Red flag #1 was when this man showed up over an hour late for an appointment and strolled in as if he didn’t just make us wait in a building with no AC during a heatwave. When he finally decided he took enough of his sweet time, he came in to check on my dog and then he asked the usual vet questions. Once he felt he had enough information he took her to the back to get a more in depth look at her and this is when things took a turn for the worst. Without asking us, or consenting with us, consulting us, or literally without doing anything, he decided to give my dog a steroid shot. My 17 year old, 10 pound dog a steroid shot. He brought her back to me and told me what he had done and I was visibly puzzled but I didn’t really know what I could do at that point the damage had been done. What was the shot even for? She just had some skin irritation. What if I couldn’t afford the cost of the shot? Apparently he does this so often that the staff is aware of it and they claim there’s nothing they can do cause “he’s the owner”. This moron took my dogs life. She went from being so playful and happy the week prior to her appointment, to being miserable and in so much discomfort almost immediately after the steroid shot. Over the course of the next week she instantly started going downhill. Throwing up, not being able to walk, having blood in her fecal matter. It got to the point where we had no choice but to put her down. After getting several other opinions from other vets they all agreed that the steroid shot was the cause of all of this and I truly hope the owner of this place rethinks his career cause he’s a clown. Had I known this idiot was going to do that I would have never let him give her a steroid shot and she would still be here with me today.

Jul 27, 2023 · Ashkon Kazemi

Dr. Kelly and her staff are simply amazing. We have been taking our pets here for years. We love and trust them 💯 and have brought many unusual cases to diagnose. 😁 Hands down best vet clinic here in South OC.

Aug 23, 2023 · Michelle Rangel

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