Mid Valley Veterinary Hospital ico

Mid Valley Veterinary Hospital

Pet HospitalCaliforniaLos Angeles CountyLos AngelesVan NuysSaticoy Street

17280 Saticoy St, Van Nuys, CA 91406, USA

3.0

After Mochi’s overnight, they told me his fever was gone, he’s eating, acting normal, etc. And they only suggested to keep him one more night just so the fever doesn’t relapse, BUT it’d be up to me and that he doesn’t need to. Plus they sent me home with antibiotics. When I visited him he seemed traumatized and out of it, and the vet tech kept assuring me he just went through a lot and is anxious. Did not recommend me to keep him after that point. So I decided to take him home with antibiotics and he’s never sprayed out of anxiousness but did in his carrier and just seemed super out of it. Right when he got home he was breathing super heavy and had a respiratory rate of 92, normally should be 20-30. Luckily no fever, but he is still extremely lethargic and there is no sedative in him to even contribute to this. When I called back the facility, they started to IMMEDIATELY point fingers and say that they suggested I kept him overnight so what did I expect. I’m honestly appalled, I did not initiate any type of blame when I called, I called to ask questions about his breathing and if I could still bring him in. They continued to tell me he’d be fine so I told them, you are not sitting here looking at his eyes roll around and struggle to breathe, he is NOT fine. Every place usually has some bad reviews from time to time, and I really wish I listened to the reviews. I was actually recommended to come here from another facility that was about to close. I’m sure Mid Valley Veterinary deals with angry owners, but rightfully so because they have the rude staff. Sorry, but they do. They made me feel bad for asking questions, huffing and puffing over me asking for different quotes, and brushed off Mochi’s health. So fast forward to today, he was admitted to a new hospital last night and he needed a procedure because he had water around his lungs and THAT is why he was breathing hard, not because he was anxious. His fever also returned and they are doing everything they can to figure out what’s wrong plus more. Mid Valley Veterinary Hospital did not care about him and just takes pets illnesses as a money grab. Please do yourself and your fur babies a service and do not take them there.

Bryanna Romero
  • Overview
  • (818) 705-4585
  • www.midvalleyvets.com

Hours

Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 8:00 AM - 6:00 PM

Welcome to Mid Valley Veterinary Hospital

Welcome to the introduction of Mid Valley Veterinary Hospital, a pet hospital located at 17280 Saticoy St, Van Nuys, CA 91406, USA. As a dedicated pet hospital within the broader category of veterinary care platforms offering services and goods for your beloved animals, Mid Valley Veterinary Hospital aims to provide comprehensive care for your furry companions. You can reach them at (818) 705-4585 or their mobile number +1 818-705-4585.

Based on available information, including customer reviews, this introduction aims to provide an objective overview of what you might expect from Mid Valley Veterinary Hospital. It's important to consider all aspects when choosing a healthcare provider for your pet.

Environment:

While specific details about the hospital's physical environment are limited in the provided information, a typical pet hospital setting is designed to be clean and functional. It usually includes examination rooms where veterinarians can assess your pet's health, treatment areas for various procedures, and potentially surgical suites for more complex interventions. Depending on the size and scope of the hospital, there might also be separate areas for housing animals that require overnight stays or ongoing treatment. The emphasis is generally on creating a sterile and comfortable environment to facilitate healing and minimize stress for the animals.

Services:

As a pet hospital, Mid Valley Veterinary Hospital likely offers a wide array of medical services to address various aspects of pet health. These typically include:

  • Routine Wellness Exams: Regular check-ups are crucial for preventive care, including vaccinations, parasite control (fleas, ticks, heartworms), and general health assessments.
  • Diagnostic Services: This can involve laboratory tests (blood work, urine analysis, fecal exams), imaging techniques (X-rays, ultrasound), and other procedures to diagnose illnesses and injuries.
  • Dental Care: Services may range from routine dental cleanings to more complex dental procedures to maintain your pet's oral health.
  • Surgical Services: Many pet hospitals offer surgical procedures, which can include routine surgeries like spaying and neutering, as well as more complex surgeries related to injuries or illnesses.
  • Emergency and Critical Care: Some pet hospitals provide services for urgent medical situations that require immediate attention. The availability of overnight care and intensive monitoring can be critical in these cases.
  • Medication and Prescriptions: Veterinarians can prescribe medications to treat various conditions, and the hospital may have an on-site pharmacy or provide prescriptions to be filled elsewhere.
  • Nutritional Counseling: Veterinarians can offer guidance on your pet's dietary needs based on their age, breed, health condition, and lifestyle.
  • Microchipping: This is a common procedure to help identify lost pets.
  • Management of Chronic Conditions: Ongoing care and management for pets with conditions like diabetes, arthritis, or kidney disease.

Given the mention of overnight stays and antibiotic prescriptions in one of the reviews, it can be inferred that Mid Valley Veterinary Hospital offers services beyond basic check-ups, potentially including in-patient care and pharmaceutical dispensing.

Features:

Based on the limited information, it's challenging to definitively outline the unique features of Mid Valley Veterinary Hospital. However, considering the general nature of pet hospitals, some potential features might include:

  • Experienced Veterinary Staff: A team of qualified veterinarians and veterinary technicians is essential for providing quality care.
  • Modern Medical Equipment: Access to up-to-date diagnostic and treatment tools can enhance the hospital's ability to provide effective care.
  • Clean and Comfortable Facilities: A well-maintained environment can contribute to a positive experience for both pets and owners.
  • Communication and Transparency: Clear communication about treatment plans, costs, and a pet's condition is important for building trust with pet owners.

However, it's crucial to acknowledge the contrasting experiences highlighted in the customer reviews. One review praises the staff's caring nature and willingness to help stray animals, indicating a positive feature of compassionate care. Conversely, another review expresses significant dissatisfaction with the staff's communication, attitude, and the perceived quality of care provided, particularly concerning the diagnostic accuracy and follow-up regarding the pet's breathing difficulties. This review suggests potential issues with staff rudeness, dismissiveness of owner concerns, and potentially inadequate diagnostic procedures.

Promotional Information:

Currently, there is no specific promotional information provided for Mid Valley Veterinary Hospital in the given data. Typically, promotional information might include special offers for new clients, discounts on specific services (like vaccinations or dental cleanings), or loyalty programs for regular customers. Pet hospitals may also promote their expertise in certain areas or highlight new equipment or services they offer. Without such information, we cannot comment on any active promotions.

Customer Experiences and Considerations:

The provided customer reviews offer a mixed perspective on Mid Valley Veterinary Hospital. One review expresses strong negative feelings, citing concerns about misdiagnosis, poor communication, rude staff behavior, and a perception that the hospital prioritizes financial gain over patient well-being. This review details a distressing experience where the owner felt their pet's serious respiratory issue was initially dismissed as anxiety, only to be diagnosed as fluid around the lungs at a different veterinary hospital. The owner explicitly advises against taking pets to Mid Valley Veterinary Hospital based on this experience.

In contrast, another review offers high praise, describing the staff as "caring" and "wonderful" and recommending the hospital for both personal pets and stray animals needing medical attention. This positive feedback suggests that some pet owners have had very satisfactory experiences with the hospital's care and staff.

Given these contrasting viewpoints, it is essential for local users to consider both positive and negative feedback when evaluating Mid Valley Veterinary Hospital. It's advisable to potentially seek additional reviews from various online platforms to gain a more comprehensive understanding of the overall customer experience. Visiting the facility in person, if possible, might also provide valuable insights into the environment and staff interactions.

When choosing a pet hospital, factors beyond online reviews should also be considered, such as the hospital's location and accessibility, the range of services offered, the qualifications and experience of the veterinary staff, the availability of emergency care, and the overall cost of services. It's always a good practice to have an open and communicative relationship with your pet's healthcare provider to ensure the best possible care for your animal companion.

In conclusion, Mid Valley Veterinary Hospital is a pet hospital located in Van Nuys, California, offering a range of veterinary services. While one customer review praises their caring staff, another raises serious concerns about misdiagnosis, communication, and staff attitude. Local users are encouraged to weigh these perspectives and conduct further research to make an informed decision about their pet's healthcare needs.

Mid Valley Veterinary Hospital Photos

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Mid Valley Veterinary Hospital Location

17280 Saticoy St, Van Nuys, CA 91406, USA

Reviews

After Mochi’s overnight, they told me his fever was gone, he’s eating, acting normal, etc. And they only suggested to keep him one more night just so the fever doesn’t relapse, BUT it’d be up to me and that he doesn’t need to. Plus they sent me home with antibiotics. When I visited him he seemed traumatized and out of it, and the vet tech kept assuring me he just went through a lot and is anxious. Did not recommend me to keep him after that point. So I decided to take him home with antibiotics and he’s never sprayed out of anxiousness but did in his carrier and just seemed super out of it. Right when he got home he was breathing super heavy and had a respiratory rate of 92, normally should be 20-30. Luckily no fever, but he is still extremely lethargic and there is no sedative in him to even contribute to this. When I called back the facility, they started to IMMEDIATELY point fingers and say that they suggested I kept him overnight so what did I expect. I’m honestly appalled, I did not initiate any type of blame when I called, I called to ask questions about his breathing and if I could still bring him in. They continued to tell me he’d be fine so I told them, you are not sitting here looking at his eyes roll around and struggle to breathe, he is NOT fine. Every place usually has some bad reviews from time to time, and I really wish I listened to the reviews. I was actually recommended to come here from another facility that was about to close. I’m sure Mid Valley Veterinary deals with angry owners, but rightfully so because they have the rude staff. Sorry, but they do. They made me feel bad for asking questions, huffing and puffing over me asking for different quotes, and brushed off Mochi’s health. So fast forward to today, he was admitted to a new hospital last night and he needed a procedure because he had water around his lungs and THAT is why he was breathing hard, not because he was anxious. His fever also returned and they are doing everything they can to figure out what’s wrong plus more. Mid Valley Veterinary Hospital did not care about him and just takes pets illnesses as a money grab. Please do yourself and your fur babies a service and do not take them there.

Oct 31, 2024 · Bryanna Romero

The best! All our kitties get their care here. And the strays in our neighborhood who need medical attention, too. Caring, wonderful staff. Highly recommend.

May 15, 2025 · Robert Cox

This place is the best. I have been going to Dr. Pitt for over 20 years. And I always recommend him. (I should have frequent flyer miles lol) He is honest and listens to what you say and want. Recently I needed to say goodbye to my baby girl after 16 years and they never make you feel like your making the wrong decision 💔. Thanks Dr. Pitt and staff for always making life's hard decisions easier.

Aug 23, 2024 · Sandy

Fresca whippet is so thankful for the great care during her broken foot recovery. Thank you for being open on Sunday and after work without emergency prices to help all of our pets. The staff and doctors are all very kind and don’t pressure sales that you don’t need, like VCA which is bad news. Fresca will be 100% better thanks to Mid Valley Vet! I appreciate that we can put our name on the list, wait in the car to be called and not have to be in the waiting room where other pets might find it stressful. We have never waited too long to be seen.

Oct 18, 2024 · Shauna Summers Goldman

Worst vet. I made an appt and waited an hour to be seen then didn’t even get the meds because it was another 30 min to wait for the estimate which is just meds for my dogs eye. I chose to leave after 1 hour 40 min and no meds. I’ve been going there with all my animals for years but the stafff is lazy slow and rude. Lost my business. Oh and the vet didn’t even look at my dogs eyes.

Mar 20, 2025 · Gina Rodriguez

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