Metro Pet Vet downtown ico

Metro Pet Vet downtown

Pet HospitalPennsylvaniaLancaster CountyLancasterNorth Mulberry Street

443 N Mulberry St, Lancaster, PA 17603, USA

4.0

We love Dr. Savage and the team here. They are wonderful to Matilda, my dog, and are so supportive.

Rebecca Rother
  • Overview
  • (717) 945-6661
  • familyvet.net

Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday Closed
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Metro Pet Vet downtown Introduce

As a valued member of the Pet Hospital category, Metro Pet Vet Downtown stands as a beacon of convenient and compassionate veterinary care in the bustling heart of Lancaster, PA. Located strategically at 443 N Mulberry St, Lancaster, PA 17603, USA, this clinic is part of the larger Metro Pet Vet family of hospitals, embodying their motto: "Serving Pets, Their People and the Bonds Between Them." Since its addition in 2019, Metro Pet Vet Downtown has aimed to fulfill the wish of being of service to the downtown Lancaster community, providing high-quality medicine with the newest technology and advances.

The environment at Metro Pet Vet Downtown is designed to be welcoming, efficient, and supportive, reflecting the positive client experiences. While detailed architectural specifics of the downtown location are not widely published, it can be inferred that, like its sister locations, it strives to create a comfortable and modern setting. The emphasis is on providing a clean, organized, and calming space for both pets and their owners, which helps alleviate the typical stresses associated with vet visits. The positive reviews highlighting the staff's wonderful and supportive nature, along with an appreciation for a downtown location that offers "quick & easy appointments," suggest an environment optimized for client convenience and pet comfort. The presence of a professional and courteous team ensures that both pets and their people feel like family from the moment they step through the door. As part of an American Animal Hospital Association (AAHA) accredited family of hospitals, Metro Pet Vet Downtown adheres to stringent standards of care, which translates into a well-maintained and highly functional clinical environment, equipped for a range of veterinary procedures from routine check-ups to more complex medical interventions. Furthermore, the availability of a self-service dog wash on-site indicates a commitment to practical amenities that enhance the overall pet owner experience.

Metro Pet Vet Downtown offers a comprehensive suite of veterinary services tailored to meet the diverse needs of companion animals. Their preventative care program is fundamental, including thorough comprehensive physical exams, essential vaccination programs, and vital testing for intestinal parasites, heartworm, and tick-borne diseases. They also provide various flea and tick preventatives. Beyond routine care, the hospital performs a range of surgical procedures, supported by a fully trained veterinary and nursing staff, heated surgery tables for greater comfort, advanced sterilization techniques, and comprehensive monitoring equipment (ECG, oxygen, and CO2 saturation). Intensive after-surgery and post-operative nursing care are also provided, ensuring a safe recovery. Full blood testing capabilities are available, aiding in accurate diagnoses. Additionally, their services extend to microchipping, offering a crucial layer of security for beloved pets. While not an emergency hospital in the 24/7 sense, they offer emergency care during regular business hours and collaborate with a dedicated Pet Emergency Treatment Services for after-hours care. The clinic also addresses dental health, behavioral concerns, and offers nutritional counseling to support overall pet well-being. The clinic serves a variety of small animals, including dogs, cats, and even small mammals, birds, and exotics, showcasing their broad expertise.

Several key features distinguish Metro Pet Vet Downtown and contribute to its high client satisfaction. A significant advantage is its central downtown location, which makes it incredibly convenient for urban residents, as highlighted by a client who appreciates the "quick & easy appointments." The emphasis on building strong relationships with clients and their pets is evident in the repeated positive feedback for "Dr. Savage and the team" who are described as "wonderful" and "supportive." This compassionate approach is a cornerstone of their service. Another standout feature is their commitment to transparent and informative client communication, specifically mentioned by a client who "always love their informative email updates." This modern approach to communication helps pet owners stay informed about their pet's health and upcoming appointments. The provision of an on-site dog wash, complete with shampoo, towels, apron, and a blower, is a practical and convenient amenity that adds significant value for dog owners, making routine grooming easier and more affordable. As part of a network of AAHA-accredited hospitals, Metro Pet Vet Downtown upholds rigorous standards in patient care, diagnostics, and facilities, assuring clients of high-quality medical services. The clinic's commitment to treating pets "like family" fosters a trusting and supportive environment for all visitors.

Regarding promotional information, Metro Pet Vet Downtown actively engages in attracting new clients and providing value to existing ones. A notable promotion for new clients is the offer of $25 off their first exam with a coupon, which is a significant incentive to experience their services. The affordable on-site dog wash, priced at $10 per dog with the option to save more via a "Scrub-a-Dub Club," is another attractive feature that serves as both a convenience and a promotional tool. The clinic also leverages its online presence to provide transparent information about its services and pricing, and likely utilizes platforms like Facebook and Instagram to engage with the community and announce any new offers or updates. Their clear emphasis on "Serving Pets, Their People and the Bonds Between Them" is a core promotional message, underscoring their client-centric and compassionate philosophy. By being conveniently located in the downtown area, they inherently promote accessibility for urban pet owners. Furthermore, the positive testimonials from satisfied clients, who appreciate the supportive staff and quick appointments, serve as powerful word-of-mouth advertising. Prospective clients are encouraged to contact Metro Pet Vet Downtown directly at (717) 945-6661 or +1 717-945-6661 to learn more about their services, inquire about current promotions, and schedule an appointment for their beloved companions.

Metro Pet Vet downtown Photos

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Metro Pet Vet downtown 12
Metro Pet Vet downtown 12

Metro Pet Vet downtown Location

Metro Pet Vet downtown

443 N Mulberry St, Lancaster, PA 17603, USA

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Reviews

We love Dr. Savage and the team here. They are wonderful to Matilda, my dog, and are so supportive.

Apr 15, 2025 · Rebecca Rother

Always have a great appointment for our cat here! It’s nice to have a location downtown for quick & easy appointments. Also, we always love their informative email updatesb

Dec 18, 2024 · Alicia Alexander

I really want to give 5 stars for the great service and friendly people there. But they weren't able to give me a base price estimate for spaying a female cat until 2 days before the appointment, and the base price was almost $700. It felt really sneaky and exploitive. (I think that's a word?)

Oct 23, 2024 · Ashlee Weaver

I brought my dog in for his annual check-up today, and I must say, I loved the exceptional service provided by Dr. Savage, her assistant, and the receptionist. Having had less-than-ideal experiences with previous vets, I approached this visit with a degree of caution. However, Dr. Savage immediately put me at ease. She started the visit by taking a moment to introduce herself—a small and basic gesture that the previous vets would forget to do. When my dog attempted to sneak out of the room as Dr. Savage was entering, she politely asked for permission to move him, ensuring his comfort and safety were prioritized. She then thoughtfully offered my dog a cookie, respecting my wishes when I declined. This may seem like a minor detail to some, but it meant a lot to me considering my past experiences where my requests to not give treats/food were always dismissed, leading to my dog coming back home and throwing up all the treats he got in his previous vet's office. Dr. Savage's attentiveness continued throughout the appointment. Despite its brevity, she consistently checked in with me, ensuring I had no concerns and reassuring me that I could reach out to her with any questions or issues. Her proactive approach to involving me in my dog's care felt refreshing. This level of consideration and communication is what I believe every veterinarian should strive for. Overall, I'm grateful for this experience and thankful I finally found a good vet I can trust.

Mar 22, 2024 · Masha Starostina

I take both my dog and cat to Manheim Pike Veterinary clinic and their metro pet vet location. The vets and staff are fantastic. I have had my dog neutered with them and I take my animals in for yearly checks ups and vaccines. Myself and my animals have only ever had positive experiences with them and I highly recommend them!

Jul 22, 2024 · Hayley Becklund

Pet Hospital