MedVet Hilliard

Dr Jew is amazing! I had to schedule a dental for one of my guinea pigs. We scheduled it to be with whichever doctor could squeeze her in the soonest. Dr O (not sure how to spell her name) was the original scheduled doctor but she unfortunately fell ill. They knew how much she needed this dental and Dr. Jew graciously came in on his day off to help my Potato! She’s been doing amazing and she’s been slowly putting back on all the weight she lost!

Staff were incredibly friendly even in the middle of the night and despite being very busy. Every interaction I overheard was positive and my own experience was no less. They were upfront about how long everything would take but I in no way felt that my pet was being ignored in the meantime, they even put her in a scrub shirt so that her wound wasn’t open to everything while she awaited treatment.

We simply cannot express our gratitude for the excellent care and service our pet received. After the passing of our best friend a few months ago, we adopted his cat and welcomed him into our home. He has been a massive support for us and has become an integral part of our lives. When we suddenly had an urgent emergency during the recent snowstorm, we were referred to MetVet Hilliard and I’m so glad we did not go anywhere else. The team here was absolutely amazing from the very beginning. They were informative, compassionate, supportive, attentive, and helped us make the right decision through every step of caring for our pet. I saw them jump into action, not only the moment we arrived, but several other times as other emergency cases arrived. I never once felt overlooked, delayed, or ignored. They were able to quickly and adequately address the issues, and he is doing so much better! Additionally, they caught another crucial issue that we were unaware of, and we will now be able to address this early and ensure that our pet stays in the best health possible. We want to thank every single person on your staff that was involved. We highly recommend this location!

Great personal care by Dr. Bisgard and team while treating little Louie! Louie fractured his elbow as small pup and required surgery and an overnight stay, as well as several follow-ups. Dr. Bisgard always took her time and showed empathy while caring for our boy. I would highly recommend the team at MedVet Hilliard!

Staff was beyond friendly and helpful. they treated reaper like he was family. my cat had to have emergency surgery and i was so worried. but they gave me updates and they are always receptive to my questions whenever i call. the surgeon was also very good at communicating all the necessary information about the surgery! i couldn’t have asked for a better team during our times of need! reaper is bouncing back so quick for his surgery i am so impressed with his care! it’s like a regular ER, prices are high and sometimes there can be long waits due to priority patients. they do offer care credit for people who need help paying.