Massard Creek Animal Hospital ico

Massard Creek Animal Hospital

Pet HospitalArkansasSebastian CountyFort SmithMassard Road

4501 Massard Rd, Fort Smith, AR 72903, USA

4.0

I can’t express enough gratitude for the amazing care and support provided by everyone at Massard Creek Animal Hospital for me and my little Border Collie, Lucy. I needed to travel with Lucy out of the country, and Dr. Prewett and the team went above and beyond to assist me with all the necessary paperwork. Their professionalism and the love they show to furry friends are truly exceptional. My Bernedoodle, Nala, is also a patient at Massard Creek, and both of my pups have received outstanding care. Having recently moved to Fort Smith, I feel incredibly fortunate to have found such a wonderful veterinary hospital. Thank you for everything you do!

Marlon Flores
  • Overview
  • (479) 452-4300
  • www.massardcreekah.com

Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Welcome to Massard Creek Animal Hospital

Massard Creek Animal Hospital, located at 4501 Massard Rd, Fort Smith, AR 72903, USA, stands as a highly regarded "Pet Hospital" dedicated to providing exceptional veterinary care for the local community. This facility is recognized for its comprehensive services, deeply compassionate approach, and professional expertise in addressing the health and wellness needs of beloved companion animals. The consistent praise from clients underscores the hospital's commitment to going "above and beyond" for their furry patients and their human families.

Environment and Atmosphere

While specific architectural or interior design details are not provided, the atmosphere at Massard Creek Animal Hospital is overwhelmingly described as one of immense care, support, and professionalism. The reviews paint a picture of a welcoming and reassuring environment where both pets and their owners feel comfortable and valued. The staff, including Dr. Prewett and her "crew," are consistently highlighted for their "amazing" and "very caring" demeanor. This suggests a serene and well-organized setting that prioritizes the comfort and safety of the animals, minimizing stress during veterinary visits.

The sentiment of feeling "incredibly fortunate to have found such a wonderful veterinary hospital" after recently moving to Fort Smith speaks volumes about the positive first impression and sustained quality of care provided. This indicates that the environment is not just physically clean and functional, but also emotionally supportive, fostering trust and a strong bond between the veterinary team and the pet-owning community.

Comprehensive Services Offered

As a full-service "Pet Hospital," Massard Creek Animal Hospital is equipped to provide a wide array of veterinary services essential for maintaining the health and well-being of dogs and cats. While a complete list of every single service is not exhaustively detailed in the provided information, based on the glowing reviews and the general scope of a reputable animal hospital, one can confidently infer the availability of the following:

  • General Wellness and Preventative Care: This forms the cornerstone of proactive pet health management. Services would include routine physical examinations, age-appropriate vaccination protocols (for common canine and feline diseases), deworming, and comprehensive parasite prevention (fleas, ticks, heartworm). Annual wellness checks are crucial for early disease detection.
  • Diagnostic Services: To accurately diagnose and monitor health conditions, the hospital would undoubtedly offer a range of diagnostic tools. This typically involves in-house laboratory capabilities for blood work (e.g., complete blood counts, chemistry panels to assess organ function), urinalysis, and fecal examinations. Imaging technologies such as X-rays (radiography) are essential for evaluating skeletal issues, internal organ assessment, and identifying foreign bodies.
  • Surgical Procedures: Common soft tissue surgeries, such as spaying and neutering, tumor removals, and wound repairs, would be expected. A strong emphasis on pre-surgical assessment, safe anesthesia monitoring, and effective post-operative pain management would be integral to their surgical protocols.
  • Dental Care: Oral health is critical for a pet's overall health. Services would likely include professional dental cleanings, extractions for diseased teeth, and guidance on at-home dental hygiene practices to prevent periodontal disease.
  • Nutritional Counseling: Providing expert advice on appropriate diets for various life stages, specific breeds, and medical conditions to support optimal health and weight management.
  • Behavioral Consultations: Offering initial guidance on common behavioral issues in pets or providing referrals to certified veterinary behaviorists when more specialized intervention is required.
  • Pharmacy Services: An on-site pharmacy would allow for convenient access to prescription medications, ensuring pets receive timely and appropriate treatment.
  • Specialized Support for International Pet Travel: A highly distinguishing and commendable service highlighted by a client is the "above and beyond" assistance with necessary paperwork for international pet travel. This indicates a specialized expertise in navigating complex international regulations, health certificates, and documentation requirements, which is a significant relief for pet owners planning overseas relocation or travel.

Distinguishing Features and Customer Experience

Massard Creek Animal Hospital is characterized by several key features that consistently lead to exceptional customer experiences:

  • Exceptional Compassionate Care: The recurring theme in reviews is the "love they show to furry friends" and their "very caring" approach. This genuine empathy is a hallmark of their service, making pets feel comfortable and owners feel confident in the care received.
  • High Level of Professionalism: The team, including Dr. Prewett, is consistently praised for their professionalism. This encompasses their thoroughness, clear communication, and efficient handling of all aspects of veterinary care, even complex tasks like international travel documentation.
  • Dedicated and Thorough Team: Clients commend Dr. Prewett and her "crew" for being "amazing" and "thorough." This suggests a meticulous approach to diagnostics, treatment planning, and follow-up, ensuring no detail is overlooked in a pet's care.
  • Specialized Assistance with Complex Needs: The ability to expertly assist with international pet travel documentation is a significant distinguishing feature. This specialized service demonstrates a commitment to supporting clients through challenging logistical requirements, showcasing their depth of knowledge and willingness to go the extra mile.
  • Trust and Reliability: New residents to Fort Smith immediately feel "incredibly fortunate" to have found them, indicating that the hospital quickly establishes itself as a reliable and trustworthy healthcare provider for pets.

Promotional Information and Community Engagement

While specific marketing campaigns are not detailed, the most potent promotional aspect for Massard Creek Animal Hospital is undoubtedly the **powerful word-of-mouth referrals** driven by their consistently outstanding service. The glowing testimonials serve as organic endorsements that highlight their exceptional care, professionalism, and comprehensive support. Recommending them "to everyone" is the ultimate testament to their quality.

The hospital's commitment to supporting clients through complex processes like international pet travel also serves as a strong promotional point, attracting owners with specific needs who require specialized expertise. Their proven ability to handle such intricate tasks builds a reputation for reliability and broad capability within the community.

For pet owners in Fort Smith, AR, and surrounding areas seeking a veterinary hospital that combines professional medical care with genuine compassion, Massard Creek Animal Hospital presents an exemplary choice. Their accessible location at 4501 Massard Rd, Fort Smith, AR 72903, USA, along with contact numbers (479) 452-4300 and +1 479-452-4300, make it easy for new and existing clients to connect with their dedicated team. The consistent positive feedback solidifies their position as a trusted partner in ensuring the health and happiness of beloved furry family members.

Massard Creek Animal Hospital Photos

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Massard Creek Animal Hospital Location

4501 Massard Rd, Fort Smith, AR 72903, USA

Reviews

I can’t express enough gratitude for the amazing care and support provided by everyone at Massard Creek Animal Hospital for me and my little Border Collie, Lucy. I needed to travel with Lucy out of the country, and Dr. Prewett and the team went above and beyond to assist me with all the necessary paperwork. Their professionalism and the love they show to furry friends are truly exceptional. My Bernedoodle, Nala, is also a patient at Massard Creek, and both of my pups have received outstanding care. Having recently moved to Fort Smith, I feel incredibly fortunate to have found such a wonderful veterinary hospital. Thank you for everything you do!

Dec 02, 2024 · Marlon Flores

Dr Prewitt and her crew are amazing! They are very caring and thorough. I would recommend them to everyone.

Apr 29, 2025 · Tina Brown

Hands down the absolute BEST veterinarian hospital! The staff is amazing and your animal is always in trusted hands. The doctor’s knowledge is remarkable and you will leave with any questions you may have answered.

Dec 23, 2024 · Terri Beller

My fur baby loves going to Massard Creek Animal Hospital when we arrive. I check him in, and he will sit and watch the door for the girl to take him back. When she appears, he stands up, and then all I see is his hind end as he is walking back through the door. He loves everyone there. I understand why he feels comfortable with the staff. They're so caring of him as well as his human partner. We both love them all, and we are blessed to have them taking care of us. Thank you all!

Jul 28, 2024 · Rosemary Rhodes

Best vet clinic and Doctors I have ever been to. Staff is caring and wonderful! Always greeted with a warm welcome. Never feel rushed when there. The Doctor’s spend time explaining everything and make sure I completely understand before I leave.

Jun 29, 2024 · Tom Deering

Pet Hospital