Mansfield Veterinary Health Center ico

Mansfield Veterinary Health Center

Pet HospitalMassachusettsBristol CountyMansfieldEast Street

619 East St, Mansfield, MA 02048, USA

3.0

First of all, it's ridiculous how no one contacted me to inform me that the surgery would no longer be performed. Furthermore, the clinic shaved her paw down and put an IV for no reason; if I had known sooner, I would have picken her up. For no apparent reason, my dog sat traumatized. I understand that you had to do an emergency procedure, but we took time off work to ensure that we could arrange for her to be dropped off and picked up. I had scheduled the surgery for March 3rd, but several technicians have since informed me that the bloodwork is only valid for a month prior to the procedure. On February 14th, I took Missy for her blood panel and pre-op examination. Since there was no doctor, you guys called me back and rescheduled for February 26. The clinic is now claiming that she won't be able to have surgery until April, by which time she will probably be in her heat cycle. Why would you sign the certificate if you couldn't complete the procedure? I contacted the clinic on 2/27/25 and was booked for 3/10/25 after expressing the urgency of this appointment and talking to the manager. I am beyond livid as this is the fifth time we had to reschedule. They now told me via email that they will not be able to perform the surgery for 3/10/25 and it will be rebooked to 3/18/25. I will update this review under the conditions that they make it right and the surgery is complete.This whole encounter has been rediculous and super unprofessional. I would not recommend this place to anybody in the future.

Blake0329
  • Overview
  • (508) 339-5775
  • www.mansfieldvethealthcenter.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Mansfield Veterinary Health Center

Mansfield Veterinary Health Center, located at 619 East St, Mansfield, MA 02048, USA, functions as a "Pet Hospital" providing veterinary care for local pet owners. As a veterinary health center, it aims to offer services and goods to support the well-being of companion animals in the Mansfield area. The facility strives to meet the medical needs of its patients while aiming to provide a level of care that contributes to the overall health of pets.

Environment and Facilities

Information regarding the specific environment and detailed facilities of Mansfield Veterinary Health Center is not extensively detailed in publicly available sources. However, as a "Pet Hospital," it is expected to have standard clinical facilities necessary for veterinary practice. This typically includes examination rooms, a reception area, and potentially areas for diagnostic equipment and surgical procedures. While specific aesthetic or comfort details are not highlighted, the operational nature of a veterinary health center implies the presence of functional spaces for medical assessments and treatments. The practical aspect of an IV being placed and a paw shaved for a procedure, as mentioned in a customer review, suggests standard preparation areas common in veterinary clinics. The presence of technicians and a manager also points to an organized operational structure within the facility.

Services Offered

Mansfield Veterinary Health Center provides a range of veterinary services, though a comprehensive list of all offerings is not explicitly detailed in the provided information. Based on typical services expected from a "Pet Hospital," and inferences from customer reviews, their services likely include:

  • General Veterinary Consultations: Routine check-ups and addressing general health concerns for pets.
  • Surgical Procedures: The customer review explicitly mentions a scheduled surgery, indicating that the center performs surgical operations for pets. This would typically encompass procedures such as spaying, neutering, and potentially other common soft tissue surgeries.
  • Pre-operative Care: As evidenced by the blood panel and pre-op examination mentioned in a review, the center conducts necessary assessments to prepare pets for surgical procedures. This often includes blood tests to ensure an animal is healthy enough for anesthesia and surgery.
  • Post-operative Care: While not directly stated, the implication of performing surgery suggests they also provide some level of post-operative care and monitoring.
  • Grooming Sessions with Medical Supervision: A review mentions "grooming sessions" where vet nurses assisted and sedated a senior dog with a tumor, indicating that they might offer medically supervised grooming for pets with special needs or complex conditions.
  • Management of Chronic Conditions: The care provided to a senior dog with a large inoperable tumor suggests they offer services for managing chronic health conditions and providing supportive care to improve a pet's quality of life.

As a "Pet Hospital," it is also probable that they offer other standard veterinary services such as vaccinations, parasite prevention, dental care, and diagnostic imaging (like X-rays), though these are not explicitly confirmed in the provided text.

Features and Approach

The features and approach of Mansfield Veterinary Health Center, as gathered from the provided customer reviews, present a mixed perspective.

  • Medical Competence: One review notes that the main vet, described as an "older man who’s very quiet and doesn’t speak much," "knows his work." This suggests a level of medical proficiency, particularly in managing complex conditions like a large inoperable tumor, which helped a senior dog "live way longer than predicted."
  • Attentive Veterinary Nurses/Technicians: The vet nurses and technicians receive positive recognition for their attentiveness, care, and communication. They were "always very attentive to Ed and cared a lot about his condition and health," providing comfort by wrapping him in "cozy blankets" and being "very communicative about how he was doing." This indicates a compassionate and hands-on approach from the support staff.
  • Communication Challenges: A significant concern raised by a customer points to severe communication breakdowns. The lack of notification regarding a canceled surgery, the reason for unnecessary procedures (shaving paw, IV placement), and repeated reschedules without adequate communication led to significant frustration and "unprofessional" experiences. This aspect suggests a need for improvement in their client communication protocols, particularly concerning scheduling changes and informing owners of changes to planned procedures.
  • Scheduling Issues: The repeated rescheduling of a surgical appointment, including a pre-op bloodwork validity issue and multiple date changes, highlights potential challenges with their scheduling and internal coordination. This directly impacts client trust and convenience, especially when clients take time off work for appointments.
  • Financial Denials (Contextual, Not Direct from MVHC): While not directly about Mansfield Veterinary Health Center, the preceding review regarding another clinic denying services due to financial reasons can sometimes be a broader concern for pet owners. It is not indicated if Mansfield Veterinary Health Center has specific policies or programs for financial assistance, but the general context of veterinary care often involves discussions of cost.
Promotional Information and Accessibility

Specific promotional offers or detailed information on payment plans for Mansfield Veterinary Health Center are not available in the provided text. However, they are a functioning "Pet Hospital" and would likely accept common payment methods such as cash and major credit cards. For larger expenses like surgeries, many veterinary practices offer or accept third-party financing options like CareCredit, though this is not explicitly confirmed for Mansfield Veterinary Health Center.

Accessibility to their services is provided through their contact numbers: (508) 339-5775 and mobile phone +1 508-339-5775. Prospective clients can use these numbers to inquire about specific services, schedule appointments, and discuss any concerns they may have. Given the communication issues highlighted in one review, it would be prudent for clients to proactively confirm appointments and understand procedures in detail when interacting with the center. It's important for pet owners to feel comfortable and well-informed, and direct communication is key in building that trust.

Operating hours are not provided, but as a veterinary health center, they would have regular business hours for appointments and services. It is always recommended to call the provided phone numbers to confirm current operating hours and to book appointments in advance to ensure availability and address any specific pet care needs.

Mansfield Veterinary Health Center Photos

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Mansfield Veterinary Health Center Location

619 East St, Mansfield, MA 02048, USA

Reviews

First of all, it's ridiculous how no one contacted me to inform me that the surgery would no longer be performed. Furthermore, the clinic shaved her paw down and put an IV for no reason; if I had known sooner, I would have picken her up. For no apparent reason, my dog sat traumatized. I understand that you had to do an emergency procedure, but we took time off work to ensure that we could arrange for her to be dropped off and picked up. I had scheduled the surgery for March 3rd, but several technicians have since informed me that the bloodwork is only valid for a month prior to the procedure. On February 14th, I took Missy for her blood panel and pre-op examination. Since there was no doctor, you guys called me back and rescheduled for February 26. The clinic is now claiming that she won't be able to have surgery until April, by which time she will probably be in her heat cycle. Why would you sign the certificate if you couldn't complete the procedure? I contacted the clinic on 2/27/25 and was booked for 3/10/25 after expressing the urgency of this appointment and talking to the manager. I am beyond livid as this is the fifth time we had to reschedule. They now told me via email that they will not be able to perform the surgery for 3/10/25 and it will be rebooked to 3/18/25. I will update this review under the conditions that they make it right and the surgery is complete.This whole encounter has been rediculous and super unprofessional. I would not recommend this place to anybody in the future.

Mar 10, 2025 · Blake0329

I’m writing a positive review on behalf of our senior special needs dog Eddie, who passed away peacefully this summer. Eddie had a large inoperable tumor which we managed the best we could given the circumstances, he was rescued from the streets in terrible conditions, as a senior dog. That being said the main Vet is an older man who’s very quiet and doesn’t speak much, he isn’t very personable but knows his work. The vet nurses who cared for Eddie and helped sedate him for grooming sessions were always very attentive to Ed and cared a lot about his condition and health. They always wrapped him him cozy blankets to keep him safe and warm, and we’re very communicative about how he was doing during and after his grooming sessions. We understand it’s not easy to groom a dog with a tumor! We appreciate the care they gave him, which helped him live way longer than predicted. So thank you.

Nov 03, 2023 · Sasha Aronson

Do not bring your pet here if you want an accurate diagnosis. Dr. Sohn missed very obvious hyperthyroidism symptoms in my cat and her delayed diagnosis may have caused secondary cardiac disease. She was diagnosed via 2nd opinion. He is also a very callous individual. It would be one thing to have a terrible personality as long as you were decent at your profession, but to be both professionally inept and have awful bedside manner is inexcusable.

Jan 30, 2025 · Jodi Cusack

It’s been a few years but seeing the reviews coming in, I need to tell both stories I have from here. The male doctor who most complain about spayed one of my dogs a very long time ago, around 2010. She has since passed away, but after her surgery she developed premature incontinence from a messed up spay surgery (confirmed by other vets). They said it wasn’t uncommon and because of her anatomy it could have just been an accident so I gave them the benefit of the doubt. But this dog spent the rest of her life on this earth hiding from embarrassment after urinating in her sleep because she couldn’t control her bladder. I would have to find her and comfort her for ten minutes at minimum. She was NEVER punished for this as we knew it wasn’t her fault. Speed forward to a couple years ago I brought my service dog in to get neutered because it was close to home and there weren’t a lot of bad reviews yet. When I tell you I thought my dog was going to die I’m not joking. I was not let in to help my dog out of the hospital, I don’t know if that’s normal or not so that’s not the point, the staff put him in my car faster than I could get out and shut the door. They said he had minor swelling and gave me brief instructions. My dogs scrotum was the size of a softball. It was solid, it was black (he has pink skin) the incision was still bleeding, his scrotum was oozing red and he was shaking in pain. I called them in the middle of the afternoon the same day and they requested a photo of it. When I sent it they said it was normal and nothing was wrong and if we were really so concerned to go to the ER. We went to the er that night where he spent the night with the possibility of a second surgery on the table to completely remove the scrotum because of how damaged it was but with his condition at the time they said he had a high chance of not surviving the surgery as he wasn’t strong enough. When my dog finally started healing about 3 months later he too was having accidents in the house. This dog before his surgery could hold in the bathroom all day if you asked him too. He’s a pro at potty training and goes on command. He was embarrassed when he pottied in the house and when I told the vet he shrugged and said my dog has a behavioral problem and it’s not his fault. I seriously recommend to never get a spay or neuter surgery from this location if you care about your dogs life and comfort. They are lucky that my dog was able to regain control of his bathroom, because the thousands and thousands of dollars put into him for service work would have been gone if he didn’t.

Sep 22, 2024 · Gabriella curtin (Bria)

Brought my car in for a pre-op to get spayed and the doctor couldn’t have been anymore rude. He handled my 6 month old cat with zero care (he clearly HATES cats). Brought my cat in to be spayed picked her up at the end of the day and was back at urgent care that night because her incision was bleeding. Fast forward 3 days later and my cat is back in the emergency room for passing a clot due to her surgery. I do not recommend this vet. Do not go if you have a cat. This doctor is also so unfriendly and unpleasant to talk to!!!!

Apr 16, 2024 · Jill Ledin

Pet Hospital