Madison Pet Clinic: Stiens Julia A DVM

Madison Pet Clinic, located at 1631 S Madison St, Webb City, MO 64870, USA, stands as a well-established and full-service small animal veterinary hospital, dedicated to providing comprehensive medical, surgical, and dental care for pets in Webb City and the surrounding areas. The clinic operates with a team of experienced veterinarians, including Dr. Julia A. Stiens DVM, along with Dr. Brian Frank DVM, Dr. Chaille Bates DVM, Dr. Julia Gaither DVM, Dr. Steve Short DVM, and Dr. William Sorrick DVM, who collectively possess years of expertise in treating various conditions and offering regular pet wellness care.

As a "Pet Hospital" category platform, Madison Pet Clinic excels in offering a wide array of services designed to meet the diverse needs of pets throughout their lives. Their commitment is to provide the highest quality of veterinary care, ensuring the health and well-being of every patient. The clinic is equipped to handle both emergency treatment cases and routine medical, surgical, and dental needs, signifying their capacity as a comprehensive care provider.

The environment at Madison Pet Clinic is designed with both pets and their owners in mind. They strive to make the clinic comfortable, kid-friendly, and calm, aiming to reduce stress for pets in the waiting room and foster a positive experience during their visit. This thoughtful approach contributes to a more relaxed atmosphere for animals awaiting their appointments.

The services offered at Madison Pet Clinic are extensive, covering a broad spectrum of veterinary needs. These include, but are not limited to, wellness exams, vaccinations, and microchipping for preventative care and identification. For more specific medical needs, they provide advanced diagnostics such as radiology (X-rays) and blood transfusions. The clinic also offers a fully stocked pharmacy for convenient access to necessary medications. Surgical procedures are a core offering, and they are equipped to perform various operations. Dental care is also a significant focus, ensuring pets maintain good oral hygiene. Beyond these, the clinic provides specialized treatments like laser therapy and nutritional counseling, demonstrating a holistic approach to pet health. For pet owners needing assistance with pet care during their absence, boarding services are available. Furthermore, understanding the sensitive nature of end-of-life situations, they offer hospice and euthanasia services with compassion.

A notable feature of Madison Pet Clinic is its commitment to accessibility and client education. They are known in the community for having exceptional availability, thanks to multiple veterinarians, a large staff, and a spacious facility. Their office hours are Monday to Friday from 8:00 AM to 5:30 PM, and they are also open on Saturdays from 8:00 AM to 12:00 PM, providing convenient options for those who cannot visit during weekdays. For after-hours emergencies, the veterinary team rotates on-call shifts Monday-Thursday from 5:30 PM to 6:30 PM. For emergencies outside these specific hours (6:30 PM - 7:00 AM Monday-Thursday, and from 5:30 PM Friday evening until 7:00 AM Monday mornings), they refer patients to The Emergency Veterinary Clinic of Southwest Missouri or The Animal Emergency Clinic of Northwest Arkansas, ensuring pets receive continuous care. The clinic also offers resources on their website, including informational articles and newsletters covering topics such as flea and tick prevention, signs of pet emergencies, bathing kittens, grooming frequency, benefits of laser therapy, deworming, choosing pet food, heartworm prevention, and clicker training. They encourage pet owners to browse their site and submit their email addresses to receive reminders and clinic specials, emphasizing the importance of ongoing nutrition and problem prevention for optimal pet health.

Promotional information and payment options highlight their dedication to making veterinary care accessible. Madison Pet Clinic accepts pet insurance for unexpected accidents and illnesses and also works with treatment financing solutions like CareCredit, which allows clients to space out payments over time for larger, unexpected upfront costs. Some insurance providers also offer routine care add-ons or "wellness plans" that help cover the cost of routine health expenses. The clinic also provides a "Pet Portal" login, offering a convenient way for clients to access their pet's information and manage their care.

Customer reviews provide valuable insights into the clinic's service. One review highlights a positive experience where the clinic "literally saved my dogs life" after a previous clinic failed to properly diagnose Parvovirus. This customer praised the doctors for their professionalism and care, specifically mentioning "Doc Brown" for her direct and honest approach. This individual felt very comfortable at Madison Pet Clinic, marking it as their preferred veterinary choice after a decade. Another review, however, mentioned a less positive interaction regarding customer service, suggesting room for improvement in that specific area, particularly concerning initial phone interactions and geographic referrals. Despite this, the overwhelming sentiment from many online sources and positive testimonials reinforces the clinic's reputation for compassionate and effective medical care, with many clients expressing long-term satisfaction with the doctors and staff, citing reasonable prices and consistent quality over many years.