Lynn Pet Clinic

My wife and I are long-time customers of the vet who runs Revere and Lynn Pet Clinic. Over the years I've brought my cat Kai, Daisy, and now Ripley to see these people. I've been a customer for about 11 years. After my cat Daisy was close to the end of her life, facing kidney failure, cancer, and old age, this clinic helped me give her one final push for life, giving me everything they could to help for about a $600 visit. I was happy about that visit, but within a week I was given a lot of hard news. My cat Daisy died, and I was diagnosed with Stage IV colon cancer all in the same week. To say it was a difficult week for my wife and I would be an understatement. I decided to adopt a new cat, Ripley. The week I got her I scheduled an appointment with Lynn Pet Clinic, to get her a good healthy head start. The vet is a 45 minute drive from my house, and I made an appointment. When you arrive, you'll see bars on the windows, and signs in the lobby. "Ask questions at the end of the visit" "If you can't pay for something or have a budget tell us first", that sort of thing. It gives the impression they don't like their clientele or have regular problems with them. While waiting in the exam room for our vet, I asked to use the bathroom. I was told they have one, but it's for employees only. When the vet arrived, I told her I needed to use the bathroom and added that I have colon cancer (they were giving me a laxative at this point) and she told me "I am not going to argue with you on if you can use the bathroom or not, they have one next door you can use." I wasn't here with my regular cat and with my wife, so I think she's treating me like a stranger. Legit I think she doesn't recognize me, not as someone who just spent $600 here last week. I explain that I'm a cancer patient, it's a 45 min drive to get here, that I'm just trying to use the bathroom, but to no avail. Desperate for a bathroom, I go to the neighbor's business after they exam my cat. They have no bathroom for visitors. I go back to the vet. I'm told their bathroom isn't even working anyways, so they send me out a second time. I go to a different place and again, no bathroom. Now I'm in excruciating pain and honestly, humiliated. What kind of adult isn't allowed to use a bathroom in a business they've patronized faithfully for a decade? Finally they relent. The bathroom works, it's right down the hall. The kicker? They did the same thing to my wife the week before, when were were there for Daisy. Only the vet let her go, it was the second person she asked. So if you want to go somewhere where they treat their customers like a dangerous enemy, this is your place. They don't respect you. They fear you. Maybe you'll shoot up in the bathroom. Even if you're a cancer patient who works in IT, dresses as a professional, and have been a loyal customer of 11 years. If you want to experience a place that will take your money while giving you side eye, Lynn Pet Clinic is the place for you.

The staff has a couple of good employees mainly the lynn clinic but they are clearly understaffed and have Dr Olga running around like a crazy person to 3 clinics a day. She has the personality of a robot and I feel she just wants you out and move to the next. There is also a gay receptionist with curly hair who is super flamboyant and incredibly rude and sassy to the point I said I'd never do business with them especially if he's there. I wouldn't recommend this place as your primary vet, maybe secondary if you want to buy meds and vitamins .

Been dealing with this business for almost 14 years now. The owner is not exactly a people person. The wait time when you already have an appointment in ridiculous. Then the staff are usually nice. However a young woman named Julie that works there has no professional skills. Today I called 2 times. First time I didn’t even speak to her and when the second time I called I spoke to Julie who said I was calling too many times, the doctor is busy and the results would come in later when I already knew from the first call they were in but had a question for the doctor. Julie hardly let me speak and spoke over me continuously. You should not be disrespectful to a customer concerned about their animal or disrespectful in general. It makes me want to take my animal elsewhere. So BE AWARE!! Find another clinic!!

I took my cats to North Shore Animal Hospital for YEARS, like 18 years. But they've closed so I was seeking to establish a new vet relationship. First appointment with Lynn Pet Clinic for newly adopted kittens was scheduled at 4:30p. Office called day of to ask if I would be able to come earlier at 3p; I agreed. The Lynn location was locked up tight when I arrived for the 3pm appointment. I called, concerned I might be at the wrong location, and was told staff was on their way; I was left standing on the street waiting until Staff finally arrived at 3:15 to open up the iron bars that screen the front door. Waited another 15 minutes for the staff to get their computer fired up, schedule printed, and treatment rooms opened...noting the sagging dropped ceiling and cramped space. The young front desk associates were sweet as pie and super helpful, apologizing for the delay. My kittens were seen first by a vet tech that administered their rabies vaccine. I'd been pre-emptively asked to bring a stool sample when I booked the appointment. The staff member said it didn't matter which cat as their close proximity would mean whatever one cat had the other was highly likely to have as well. I shared with the vet tech that the adoption location contacted me with news that one of the kittens' littermates had been diagnosed with Giardia. The vet tech took the stool sample and said they'd have results back within 48 hours. The vet comes in 10 min after the vet tech leaves. She was NOT personable, didn't say hello, didn't introduce herself. I shared that one of the kittens had a recurring sneeze; Vet mentioned a few possible causes, but did not test for any of them. Vet admonishes me for not bringing a stool sample for each kitten. I relayed to her the instructions I was given by her staff and her response was a snippy, "Well, I'm correcting that." I saw no point in arguing with her as her whole vibe was rude & condescending, but it sure did occur to me that she was "correcting" the wrong person. Her own staff are the people she needed to correct and admonish to prevent them from giving patients inaccurate information. She asked me about scheduling for the remainder of my kittens' pediatric care. I made it clear that I would be seeking that pediatric care elsewhere. I cannot recommend this pet clinic.

Excellent service! Kind, proffesional & prices were great! I was a little disappointed they don't cut pets nails anymore, but I understand why. My Mama brought her 2 cats & I brought my lil dog. Both of us were impressed how quick we were in & out for updated shots & wellness check. Thank you from Toto, Nanas Baby & Blacky