Lincoln Land Animal Clinic ico

Lincoln Land Animal Clinic

Pet HospitalIllinoisMorgan CountyJacksonvilleTendick Street

1148 Tendick St, Jacksonville, IL 62650, USA

4.0

Long time customer of 10 or so years. Received a post card for a wellness check, so I scheduled thinking my dog needed vaccines or something. They check with me twice to confirm the time before, I say I'll be there. I get there 5 minutes early. I then proceed to wait patiently for 40 minutes...finally I ask the front desk if everything is okay. The doctor finally comes in for less than a minute, looks my dog over for a minute, weighs her, then sends me off...I ask if I owe anything, they say go to the front. I am told I owe $40! I say calmly "can I ask what I'm paying for?" Then I wait some more for the doctor to come out. She says they are professionals and can do a check quickly etc...I tell her I'm not paying $40. She threatens me immediately with collections and tells me to find a new vet. I suggest paying half, which was MORE than fair, she threatens me again. I agree to pay and ask that she stop yelling at me, she then proceeds to yell at me more. I say "great, now I get yelled at and ripped off." It's a shame, I knew they were expensive but always enjoyed the doctor I worked with (he was gone this day and another one filling in did the yelling). This is how they treat loyal customers, I'd go somewhere else if I were you. Just a follow-up - LLAC doubled down, refused the claim from the BBB, refused to issue a refund, and tried to put a bad note on me in our pet records for the next vet. Little did they know, the next vet wasn’t surprised at all, didn’t put any weight to it, and said people leave there all the time. Sad to see a business run in such a way that disrespects customers and whose own employees seemed afraid of.

Jeremy Briggs
  • Overview
  • (217) 245-9508
  • www.lincolnlandac.com

Hours

Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 7:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Lincoln Land Animal Clinic Introduce

Welcome to the introduction of Lincoln Land Animal Clinic, your local Pet Hospital dedicated to providing comprehensive veterinary care for your beloved animal companions in Jacksonville, Illinois, and the surrounding areas. As a vital part of the Pet Hospital category, Lincoln Land Animal Clinic strives to be a reliable partner in ensuring the health and well-being of your pets. This introduction aims to provide local users with detailed information about the clinic, drawing upon publicly available information to offer an objective overview of its environment, services, features, and some insights into customer experiences.

Located at 1148 Tendick St, Jacksonville, IL 62650, USA, Lincoln Land Animal Clinic can be easily contacted at (217) 245-9508 or via mobile at +1 217-245-9508. This accessibility ensures that pet owners can readily reach out for appointments, inquiries, or in case of pet health concerns. A physical presence in the community underscores their commitment to serving local pet owners directly.

While specific details about the clinic's physical environment are not extensively available online, a typical pet hospital aims to create a welcoming and comfortable atmosphere for both pets and their owners. This usually includes a clean and organized reception area, examination rooms equipped for various medical procedures, and potentially separate areas to minimize stress for different types of animals. The focus is generally on maintaining a hygienic and safe environment to facilitate effective and compassionate care.

As a Pet Hospital, Lincoln Land Animal Clinic likely offers a range of essential veterinary services to address the diverse health needs of pets. These services commonly include:

  • Wellness Exams and Preventative Care: Routine check-ups are crucial for early detection of health issues and maintaining overall wellness through vaccinations, parasite control (flea, tick, heartworm), and nutritional counseling.
  • Vaccinations: Protecting pets from common and potentially life-threatening diseases through tailored vaccination schedules.
  • Parasite Prevention and Treatment: Addressing and preventing infestations from fleas, ticks, heartworms, and other internal and external parasites.
  • Dental Care: Offering dental examinations, cleanings, and treatments to maintain oral health, which is vital for overall pet health.
  • Diagnostic Services: Utilizing tools such as blood tests, urine analysis, X-rays, and potentially ultrasound to diagnose illnesses and injuries.
  • Surgery: Performing various surgical procedures, which can range from routine spay and neuter surgeries to more complex soft tissue or orthopedic surgeries. The availability of advanced surgical capabilities may vary.
  • Emergency Care: Providing immediate medical attention for critical and urgent health situations. It's advisable to confirm the clinic's specific emergency protocols and hours.
  • Microchipping: Offering a permanent identification solution to help reunite lost pets with their owners.
  • Nutritional Counseling: Providing guidance on appropriate diets and nutritional plans based on a pet's age, breed, activity level, and health status.
  • Management of Chronic Diseases: Developing and implementing long-term care plans for pets with conditions such as diabetes, arthritis, or kidney disease.
  • Euthanasia and End-of-Life Care: Offering compassionate support and services during the difficult time of a pet's passing.

The features of Lincoln Land Animal Clinic likely revolve around its commitment to providing quality veterinary care through a team of qualified professionals, including veterinarians and veterinary technicians. The use of modern medical equipment and adherence to best practices in animal health are also important features of a reputable pet hospital. The focus is typically on combining medical expertise with a caring and empathetic approach to both the animals and their owners.

To provide a more comprehensive understanding, it's essential to consider the experiences of other pet owners. Online reviews can offer valuable insights into the clinic's strengths and areas for potential improvement. The provided customer reviews present a mixed picture.

One long-time customer reported a negative experience involving a wellness check that they perceived as rushed and overpriced, followed by what they described as unprofessional and threatening behavior from a fill-in veterinarian regarding payment. This customer expressed disappointment and advised others to consider alternative options, also mentioning that subsequent interactions with the Better Business Bureau and another veterinary clinic seemed to corroborate their negative assessment.

In contrast, another recent customer shared a positive experience, highlighting the kindness and easy-going nature of the staff, good prices, and exceptional care received for their cat. This customer indicated their intention to bring their other pets to Lincoln Land Animal Clinic for future needs, suggesting a positive interaction and satisfaction with the services provided.

These contrasting reviews underscore the importance of considering multiple perspectives when evaluating a service provider. It's possible that the quality of care and customer service can vary based on individual circumstances, specific staff members encountered, or the nature of the visit.

For local users considering Lincoln Land Animal Clinic for their pet care needs, it would be beneficial to consider the range of services offered, the clinic's location and accessibility, and to potentially seek more recent reviews or testimonials to gain a broader understanding of the current customer experience. Visiting the clinic for an initial consultation or inquiring about their specific services and policies could also provide valuable insights.

As a Pet Hospital within your local community, Lincoln Land Animal Clinic aims to be a place where you can entrust the health and well-being of your pets. While online reviews offer some perspectives, direct interaction and personal assessment can often provide the most informed decision regarding your pet's care. We encourage you to reach out to Lincoln Land Animal Clinic to learn more about how they can serve you and your furry, scaled, or feathered family members.

Lincoln Land Animal Clinic Photos

Lincoln Land Animal Clinic 12
Lincoln Land Animal Clinic 12
Lincoln Land Animal Clinic 12
Lincoln Land Animal Clinic 12

Lincoln Land Animal Clinic Location

Lincoln Land Animal Clinic

1148 Tendick St, Jacksonville, IL 62650, USA

Get directions

Reviews

Long time customer of 10 or so years. Received a post card for a wellness check, so I scheduled thinking my dog needed vaccines or something. They check with me twice to confirm the time before, I say I'll be there. I get there 5 minutes early. I then proceed to wait patiently for 40 minutes...finally I ask the front desk if everything is okay. The doctor finally comes in for less than a minute, looks my dog over for a minute, weighs her, then sends me off...I ask if I owe anything, they say go to the front. I am told I owe $40! I say calmly "can I ask what I'm paying for?" Then I wait some more for the doctor to come out. She says they are professionals and can do a check quickly etc...I tell her I'm not paying $40. She threatens me immediately with collections and tells me to find a new vet. I suggest paying half, which was MORE than fair, she threatens me again. I agree to pay and ask that she stop yelling at me, she then proceeds to yell at me more. I say "great, now I get yelled at and ripped off." It's a shame, I knew they were expensive but always enjoyed the doctor I worked with (he was gone this day and another one filling in did the yelling). This is how they treat loyal customers, I'd go somewhere else if I were you. Just a follow-up - LLAC doubled down, refused the claim from the BBB, refused to issue a refund, and tried to put a bad note on me in our pet records for the next vet. Little did they know, the next vet wasn’t surprised at all, didn’t put any weight to it, and said people leave there all the time. Sad to see a business run in such a way that disrespects customers and whose own employees seemed afraid of.

Oct 24, 2024 · Jeremy Briggs

Recently scheduled some appointments for my cat, Pete, and have been very appreciative of how kind and easy going all the staff have been. The prices are good, and the care is exceptional. I will most certainly be taking my other pets here for any of our needs from now on!

Feb 28, 2023 · Haley Wells

Very kind and knowledgeable.. we have been very pleased with the staff and veterinarian.. keep up the great work 😃

Jul 11, 2024 · Alyssa Littig

They are the nicest vets ever, with amazing prices. Got back to me when they could and gave me options for cremation, the website to look for an urn for Snickers, and a card signed by everyone. I cried so much. VIP Cremation was 270, checkup was about 55, his dental appointment was 115... wonderful prices. And his teeth looks so amazing. I truly thank them for doing what theyre taught to do. And hope they don't think this is their fault for his passing. Guinea pigs are such weak things, and Snickers was already sick and weak. Thank you for taking care of him and making sure he came home 💜

Sep 23, 2022 · Polly Walker

He is the best Veterinarian he was so good with my little Chihuahua

Oct 22, 2024 · Kathy Jackson

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