Liberty Vet Pets

Super super great experience with their mobile visit - my kitties did great and they were super friendly! Did some vaccines and bloodwork and they took their time getting set up and were very gentle with my kitties :) It is definitely more expensive to have the mobile visit but to me it was 100% worth it especially if getting your pets to and from the vet stresses you out! All in all I definitely recommend!

Liberty Vet Pets is an excellent resource for older pets. Reception and customer service is caring and competent. The doctor and her team came to our home fully prepared. They were thorough, patient, provided their undivided attention and stayed until the job was done. My (large breed) dog has received shots/meds, samples taken, an in-depth orthopedic exam, ear cleaning, toenail clippings and more, from the comfort of my living room!!! Five stars is not enough.

Do not take your pet here. My dog has been to over 10 vets between moving around and getting the advice of different professionals for an immune disorder- and this was by far the worst. All we needed was bloodwork so we came here thinking it would be simple since my dog has had bloodwork taken DOZENS of times and has rarely had an issue. When I took my dog here, the place was not clean- and my dog was thrashing against the wall in the back room in horror. This place seems to lack basic awareness of how to approach and interact with anxious dogs. Quite honestly the place did not seem sanitized for any sort of medical procedures to be completed, it lacked basic cleanliness (pet hair everywhere, clutter consuming the office and exam rooms) for any sort of establishment - nonetheless a medical office. I wasn't going to write this review but now I'm having even more issues- I desperately need the receipt for my visit last month and this vet has yet to get back to me. This situation has completely sent me over the edge. All they sent was an invoice which is not sufficient for pet insurance reimbursement. STAY AWAY from here for the sake of your pet's health and your own sanity.

I am very disappointed with Liberty Vet Pets and do not recommend them. -I scheduled a mobile appointment for my cat, and they arrived over an hour late. (Arrival window was between 4-6pm, they arrived after 7pm) - They aggressively pushed me to carry my $95 deposit to my next appointment instead of applying it to the current one. - When I didn’t schedule a follow-up, they said it was my responsibility to remember - “The follow up is on you because we won’t remember to schedule it.” - They delayed providing blood work records, and when they did, it was only their interpretation, not the actual results. They also refused to share my cat’s blood work with another vet I consulted for a second opinion. I followed up three times, at which point they finally shared the records. - Their recommendation for expensive and invasive procedures was contradicted by a second vet that I went to the week after, who suggested a less aggressive approach. Dealing with Liberty Vet Pets was incredibly stressful due to their disorganization and I repeatedly called them with the same requests multiple times and was always told they were very busy and would get to my request when they could, often receiving multiple follow up calls from different employees asking the same clarifying questions about my request. I don’t write this review lightly, as I recognize this is a Philly business which I try my best to support, but I do not trust their recommendations and cannot recommend this business to any pet owner.

I have had pets most of my adult life and I have never dealt with a veterinary practice that ignores client emails, does not provide results of bloodwork that was paid for, nor does it provide clear visit summaries of the visit and health of the pet- a bill is not a health summary or record until Liberty Vet Pets. I have been trying to get the results of one of my cat’s bloodwork for over a month now and my emails are ignored. Seems like after making thousands off of us on test and procedures for my two cats their health doesn’t actually matter to them since they won’t even tell me the results of one of my cat’s bloodwork?