Layton Animal Hospital ico

Layton Animal Hospital

Pet HospitalWisconsinMilwaukee CountyMilwaukeeMitchell WestWest Layton Avenue

1216 W Layton Ave, Milwaukee, WI 53221, USA

4.0

Wouldn't see my dog because we were 7 minutes late. 4 minutes trying to make the u turn you have to do to get in the parking lot. 5 minutes driving around, backing out, and re-entering just to find a parking spot. We drove from a distance based on a referral. If you intend on trying this location, give yourself an extra 15 minutes at least because they give no exceptions. Life happens, traffic happens, vets fall behind their schedules, etc. I came from 50 minutes away and was willing to try it. That was worse than a doctor's office. Will not try again.

Jennifer Thomas
  • Overview
  • (414) 281-8270
  • laytonanimalhospital.com

Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 0:30 PM
Sunday Closed

Layton Animal Hospital Introduce

Layton Animal Hospital, categorized under the Hospital platform, provides veterinary care services. Located at 1216 W Layton Ave, Milwaukee, WI 53221, and reachable at (414) 281-8270 or +1 414-281-8270, this hospital has received negative feedback from customers.

Layton Animal Hospital has received criticism regarding its strict adherence to appointment times and its bedside manner. Customers have reported being turned away for being a few minutes late, even when the lateness was due to traffic and parking difficulties. Additionally, concerns have been raised about the lack of warmth and interaction from the veterinarians, Dr. Frautschy and another older male vet, as well as the staff. Pet owners have reported that their pets were not greeted or petted, and that basic details about their pets were overlooked. The hospital's focus on punctuality, at the expense of customer flexibility, and the perceived lack of care and interaction with pets have led to dissatisfaction among some customers.

Services and Features:

  • General Veterinary Care: Offering a range of services for pet health.
  • Appointments: Requiring strict adherence to appointment times.

Customer Feedback:

Customer reviews for Layton Animal Hospital highlight significant concerns regarding punctuality and bedside manner. Pet owners have reported being turned away for being a few minutes late, indicating a lack of flexibility. Concerns have also been raised about the lack of warmth and interaction from the veterinarians and staff, with pets not being greeted or petted. The reviews indicate a lack of personalized care and attention, with basic details about pets being overlooked. The hospital's focus on punctuality and the perceived lack of care and interaction with pets have led to dissatisfaction among some customers. While the hospital's prices are noted as reasonable, the negative experiences have deterred pet owners from returning.

The negative feedback suggests that potential clients should carefully consider their needs and expectations before choosing Layton Animal Hospital. If punctuality is a primary concern and a strict adherence to appointment times is acceptable, the hospital may be a suitable option. However, pet owners who value a warm and welcoming environment, personalized care, and flexibility may want to consider alternative veterinary practices. It is advisable to inquire about the hospital's policies regarding appointment times and to discuss any concerns regarding bedside manner and customer service before scheduling an appointment. Due to the negative feedback, contacting the hospital directly for more information is recommended.

Layton Animal Hospital Photos

Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12
Layton Animal Hospital 12

Layton Animal Hospital Location

Layton Animal Hospital

1216 W Layton Ave, Milwaukee, WI 53221, USA

Get directions

Reviews

Wouldn't see my dog because we were 7 minutes late. 4 minutes trying to make the u turn you have to do to get in the parking lot. 5 minutes driving around, backing out, and re-entering just to find a parking spot. We drove from a distance based on a referral. If you intend on trying this location, give yourself an extra 15 minutes at least because they give no exceptions. Life happens, traffic happens, vets fall behind their schedules, etc. I came from 50 minutes away and was willing to try it. That was worse than a doctor's office. Will not try again.

Mar 02, 2025 · Jennifer Thomas

I am disappointed with this place. I have tried 3-4 visits now and each time I have felt they don’t like or care about my dog. The bedside manner of both the older female vet, Dr. Frautschy, and the older male vet leave a lot to be desired. They don’t greet or pet my dog and pretty much give advice from afar. The staff is not very friendly either. The receptionist, the vet tech and the vet don’t even say hello to my dog or greet her to establish any kind of trust. The vet used the pronoun “he” when my dog is clearly a female and has been there several times (plus it’s obvious she is a girl with her pink leash and her chart says she is female). It’s no wonder my dog doesn’t like this vet. Their prices are reasonable but quite honestly I just can’t go back there. 😕

Nov 27, 2024 · J Rose

Dr. Morrow and staff are absolutely wonderful. Dr. Gave me two extra years with my dog,my past vet wanted to put her down but with medication from Dr. Morrow she was able to live another 2 years pain free!!

Aug 25, 2024 · Judy Winters

Very kind and caring staff. They have no problem going the extra mile to ensure your furry family members get the best care possible. The only office I trust to take care of my pets

Nov 08, 2024 · Josh Guthrie

I've been going there for 50 years, passionate, Take care of your pet as it was their own. Would not go anywhere else.

Feb 27, 2025 · John Latter

Pet Hospital