LAURIE HESS DVM - EXOTIC PET VET

Welcome to the introduction of LAURIE HESS DVM - EXOTIC PET VET, a dedicated pet hospital located at 709 Bedford Rd, Bedford Hills, NY 10507, USA. Specializing in the care of exotic animals, this clinic aims to provide a comprehensive range of veterinary services for your unique companions. You can reach them at (914) 864-1414 or via mobile at +1 914-864-1414.

As a specialized "Pet Hospital" catering to the needs of exotic pets, LAURIE HESS DVM - EXOTIC PET VET focuses on providing expert medical and surgical care for animals beyond the typical cat and dog. This includes, but is not limited to, birds, reptiles (such as bearded dragons), and small mammals. The clinic positions itself as a valuable resource for owners of these less common pets who require veterinary professionals with specific knowledge and experience in exotic animal medicine.

Based on available information, including customer reviews, the environment of LAURIE HESS DVM - EXOTIC PET VET appears to be one where knowledgeable staff are ready to assist pet owners. One positive review specifically highlights the clinic's preparedness and the expertise demonstrated in caring for a Bearded Dragon. The reviewer expressed extreme satisfaction with the level of care and the depth of knowledge exhibited by the veterinary team, strongly recommending the clinic for owners of exotic animals seeking top-quality veterinary services.

The services offered at LAURIE HESS DVM - EXOTIC PET VET likely encompass a broad spectrum of veterinary care tailored to exotic species. These services may include routine health check-ups, vaccinations (where applicable for certain exotic species), nutritional counseling specific to the dietary needs of different exotic pets, diagnostic procedures such as blood work and imaging, and surgical interventions when necessary. Given their specialization, they are expected to offer expertise in areas such as avian medicine, reptile medicine, and the care of various small mammals that are kept as pets.

A key feature of LAURIE HESS DVM - EXOTIC PET VET, as suggested by its name and the positive review, is its specialization in exotic animals. This implies a team of veterinarians and support staff with specific training and experience in understanding the unique physiological and medical needs of these animals. For owners of exotic pets, this specialization is a significant advantage, as general veterinary practices may lack the in-depth knowledge required to provide optimal care for non-traditional pets.

However, it is crucial to consider all available feedback to gain a balanced understanding of the clinic. One customer review raises concerns regarding after-hours emergency services, stating that attempts to contact the emergency line in both 2021 and 2022 were unsuccessful due to payment processing issues with the answering service. This lack of reliable after-hours emergency care could be a significant consideration for pet owners, especially those with animals prone to sudden health issues.

Furthermore, the same review highlights a situation where, despite being able to bring a parrot in for an emergency appointment after flying into a window, there was no avian veterinarian available on that particular day to address a potential leg injury. The review also mentions an encounter with a veterinarian trainee who allegedly proposed unnecessary tests, leading the pet owner to seek specialized avian care elsewhere in New York City. This experience underscores the importance of potentially specifying if consultation with Dr. Hess is desired when scheduling an appointment.

The reviewer also advises reading Yelp reviews, suggesting that their negative experience might not be isolated and that other clients may have encountered similar issues over the years. This indicates that while some customers have had positive experiences, particularly regarding the knowledge and care provided for exotic animals like Bearded Dragons, others have reported concerns about emergency services and the consistency of care provided by specialized veterinarians.

Based on the information gathered, LAURIE HESS DVM - EXOTIC PET VET operates as a specialized pet hospital catering to a variety of exotic animals. Their key feature is the expertise of their veterinary professionals in this niche area, as evidenced by positive feedback regarding their knowledge and care for specific exotic pets. This specialization can be a significant benefit for owners seeking knowledgeable care for their non-traditional companions.

However, potential clients should be aware of the concerns raised in some customer reviews. The availability and reliability of after-hours emergency services appear to be an area that prospective clients may want to inquire about directly with the clinic. Additionally, if seeking consultation with a specific veterinarian, such as Dr. Hess, it may be prudent to explicitly request this when making an appointment to ensure the desired level of expertise and continuity of care.

In conclusion, LAURIE HESS DVM - EXOTIC PET VET offers a valuable service to the local community by providing specialized veterinary care for exotic pets. Their knowledgeable staff and focus on non-traditional animals are significant strengths. However, it is important for potential clients to consider all available feedback, particularly regarding emergency services and the process for ensuring consultation with a specific veterinarian, to make an informed decision about their pet's care.