
Laurel Pet Hospital: Seoud Moustafa T DVM
Pet HospitalCaliforniaLos Angeles CountyWest HollywoodCentral LASanta Monica Boulevard
7970 Santa Monica Blvd, West Hollywood, CA 90046, USA
3.0
Was a customer for many years, but the quality of care has deteriorated to the point of it being unusable. About a year ago, it took almost a week to get a prescription for a flea medication as they couldn’t or were unwilling to send it to my preferred pharmacy after a wellness appointment. Eventually I had to drive across town to get a physical prescription. Fast forward a year trying to get a refill on the prescription as my dog has developed a severe itch. Leave a voicemail don’t receive a call back. Have to call 24hrs later to find out they can’t give me a prescription without a check up and have no immediate appointments. Can’t even give me the prescription with an appointment on the books. Best they can offer is a cancellation appointment. Meanwhile my dog continues to itch. These guys used to be great, when I call them out on the declining service they blame covid. I will be looking for a new animal hospital. EDIT: just got my docs from them to move him to a new hospital. Turns out to add insult to injury he was within the year necessary to get the prescription. These guys are the worst, had to drive out to Woodland Hills to the only pet urgent care that could see him.
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Overview
- (323) 654-7060
- www.laurelpethospital.com
Hours
Pet Hospital
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Welcome to Laurel Pet Hospital: Seoud Moustafa T DVM
Welcome to Laurel Pet Hospital, located in West Hollywood, California, and led by Seoud Moustafa T DVM. As a Pet Hospital, we aim to provide veterinary care for your animal companions. Customer feedback regarding Laurel Pet Hospital presents a mixed view, with some expressing concerns about the recent quality of service, while others highlight the compassionate care received, particularly in sensitive situations.
One former long-term customer reported a decline in the quality of care, citing difficulties in obtaining a flea medication prescription and subsequent issues with prescription refills. This individual described a frustrating experience involving delays, lack of communication, and ultimately needing to seek care at another facility. They attributed the perceived decline in service partly to the impact of COVID-19. This review suggests that some pet owners have experienced challenges with administrative processes and timely access to prescriptions and appointments.
Conversely, another customer shared a deeply positive experience, particularly regarding the compassionate care their cat received until his passing. They specifically mentioned the empathy shown during the euthanasia process for their cat suffering from aggressive cancer. This reviewer expressed a strong commitment to Laurel Pet Hospital, intending to adopt another pet from them and stating their preference for this hospital over others. This feedback underscores a capacity for compassionate and supportive care, especially during difficult times.
Our Services:
As a Pet Hospital, Laurel Pet Hospital under the guidance of Seoud Moustafa T DVM likely offers a range of veterinary services. Based on general practices, these may include:
- Wellness Examinations: Routine check-ups to monitor your pet's overall health.
- Vaccinations: Administering necessary vaccines to protect your pet from diseases.
- Prescription Medications: Dispensing medications needed for your pet's treatment.
- Euthanasia Services: Providing compassionate end-of-life care.
- Diagnostic Services: While not explicitly mentioned, most pet hospitals offer some form of diagnostics to assess pet health.
The contrasting customer experiences suggest that while the hospital may offer a standard range of services, the delivery and administrative aspects have varied for different individuals.
Features of Laurel Pet Hospital:
Based on the customer reviews, potential features of Laurel Pet Hospital include:
- Experienced Veterinarian: Led by Seoud Moustafa T DVM.
- Compassionate Care: Evidenced by the positive experience with end-of-life care.
However, it's also important to note the concerns raised about declining service quality, particularly regarding prescription management and appointment availability.
Promotional Information:
The provided information does not contain any specific promotional details. To learn about any current offers, new client specials, or other promotions at Laurel Pet Hospital, it is recommended to contact them directly at (323) 654-7060 or +1 323-654-7060. They can provide you with the most current information.
Our Commitment to Your Pet:
At Laurel Pet Hospital, led by Seoud Moustafa T DVM, our aim is to provide veterinary care for your pets. We acknowledge the varying experiences shared by our clients. We strive to offer compassionate care, as highlighted in some of the feedback we have received. For specific information about our services and how we can assist you and your pet, please do not hesitate to contact us directly.
We encourage you to reach out to us with any questions you may have or to discuss your pet's healthcare needs.
Laurel Pet Hospital: Seoud Moustafa T DVM
Phone: (323) 654-7060
Mobile Phone: +1 323-654-7060
Address: 7970 Santa Monica Blvd, West Hollywood, CA 90046, USA
We are here to serve the West Hollywood community and your pets.
Laurel Pet Hospital: Seoud Moustafa T DVM Photos



Laurel Pet Hospital: Seoud Moustafa T DVM Location
7970 Santa Monica Blvd, West Hollywood, CA 90046, USA
Reviews
Was a customer for many years, but the quality of care has deteriorated to the point of it being unusable. About a year ago, it took almost a week to get a prescription for a flea medication as they couldn’t or were unwilling to send it to my preferred pharmacy after a wellness appointment. Eventually I had to drive across town to get a physical prescription. Fast forward a year trying to get a refill on the prescription as my dog has developed a severe itch. Leave a voicemail don’t receive a call back. Have to call 24hrs later to find out they can’t give me a prescription without a check up and have no immediate appointments. Can’t even give me the prescription with an appointment on the books. Best they can offer is a cancellation appointment. Meanwhile my dog continues to itch. These guys used to be great, when I call them out on the declining service they blame covid. I will be looking for a new animal hospital. EDIT: just got my docs from them to move him to a new hospital. Turns out to add insult to injury he was within the year necessary to get the prescription. These guys are the worst, had to drive out to Woodland Hills to the only pet urgent care that could see him.
Nov 21, 2021 · Sam SpencerI went here and they took very good care of my cat until his passing. I had him euthanized here yesterday because he was suffering from aggressive cancer in his mouth. They are very compassionate here and really care about animals. I will be adopting a pet from here as well. I will not go to any other pet hospital except for this one.
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