Lakeside Veterinary Clinic ico

Lakeside Veterinary Clinic

Pet HospitalNew YorkFranklin CountyTupper LakeLake Simond Road

18 Lake Simond Rd, Tupper Lake, NY 12986, USA

4.0

We took our dog in for what we suspected was a urinary tract infection. Our dog ended up being diagnosed with diabetes, by Dr. Scranton through a urinalysis. No treatment options or explanation how the diagnosis was determined, were provided after the appointment. We decided to take our dog to an emergency vet due to worsening symptoms (incontinence, lethargy) since we were worried about getting her on insulin as soon as possible. We took her to the emergency vet in Syracuse and they performed a blood test, and urinalysis which didn’t support the diabetes diagnosis. She was however, diagnosed with a urinary tract infection. I would stay far away from this vet’s office, if you care about proper diagnoses for your pets. Us, as two lay people knew what the problem was better than this supposed “professional” who misdiagnosed our dog with a serious illness, that or she was acting maliciously. What if we had given her insulin? What then? It’s absolutely unacceptable. Please stay away if you value the lives of your pets! The only service I’d trust this vet with is euthanasia.

Buddy Spurgeon
  • Overview
  • (518) 359-7924
  • www.lakesidevet.com

Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Welcome to Lakeside Veterinary Clinic

This introduction to Lakeside Veterinary Clinic, located at 18 Lake Simond Rd, Tupper Lake, NY 12986, USA, is based on recent customer reviews available online. It is important to note that these reviews raise significant concerns regarding the diagnostic accuracy and communication practices of this pet hospital. Potential local users are strongly encouraged to carefully consider this information when making decisions about their pet's veterinary care.

Details regarding the environment of Lakeside Veterinary Clinic are not provided in the available reviews. Therefore, an objective description of the clinic's facilities, cleanliness, or atmosphere cannot be accurately presented based on the current information. However, the focus of this introduction will be on the experiences shared by recent customers concerning the services provided.

Based on the two detailed customer reviews, the primary service discussed is diagnostic care, specifically in relation to suspected urinary tract infections. In both instances, dogs presented with symptoms suggestive of a UTI. However, in both cases, Dr. Scranton reportedly diagnosed diabetes based on urinalysis alone, without conducting further confirmatory testing such as blood work. Following these diagnoses, the reviewers stated that they received inadequate information regarding the diagnosis, treatment options, or potential complications of canine diabetes. One reviewer explicitly mentioned receiving "no treatment options or explanation how the diagnosis was determined." The other reviewer detailed a lack of education on canine diabetes, no discussion of next steps, symptoms to watch for, or potential complications like diabetic ketoacidosis.

A significant feature highlighted by the reviews is the alleged misdiagnosis of diabetes in both cases. Subsequently, both pet owners sought care at other veterinary facilities. In one instance, an emergency vet in Syracuse performed a blood test and urinalysis that did not support the diabetes diagnosis but instead confirmed a urinary tract infection. The other pet owner also sought emergency care due to their dog's worsening condition and received a diagnosis of a severe UTI after thorough testing, contradicting the initial diabetes diagnosis from Lakeside Veterinary Clinic. These experiences raise serious concerns about the accuracy of diagnoses provided at this clinic, particularly when relying solely on urinalysis for a complex condition like diabetes.

Another critical issue raised in the reviews is the lack of thorough communication and follow-up. One reviewer stated that their concerns were dismissed and that they left after a very brief visit with no answers. They were also reportedly told that individuals who were not the primary caretakers of the pet could follow up in a week. This lack of direct and comprehensive communication with the primary caregiver regarding a serious diagnosis is concerning. The other reviewer also reported a lack of explanation regarding the diabetes diagnosis and no discussion of next steps or potential complications.

The potential consequences of the reported misdiagnosis are severe. Both reviewers expressed significant concern about the implications of administering insulin based on the initial diagnosis of diabetes when their dogs did not have the condition. One reviewer explicitly stated, "Had I administered insulin based on the initial diagnosis, the consequences could have been fatal." This underscores the potential danger of inaccurate diagnoses and the importance of thorough and accurate testing. The financial burden of seeking emergency care due to the worsening of symptoms following the initial misdiagnosis is also highlighted, with one reviewer incurring over $1,300 in emergency vet bills.

Based on the information available in these reviews, there is no positive feedback regarding promotional offers or specific positive features of the clinic's services beyond the speed of the initial consultation, which was not seen as beneficial due to the diagnostic concerns. The overwhelming sentiment in the reviews is one of caution and concern for the well-being of pets under the care of Lakeside Veterinary Clinic.

In conclusion, the available customer reviews for Lakeside Veterinary Clinic in Tupper Lake, NY, raise serious concerns regarding diagnostic accuracy, particularly in the case of suspected urinary tract infections leading to a diagnosis of diabetes based solely on urinalysis. The reviews also highlight a lack of thorough communication, follow-up, and education provided to pet owners regarding diagnoses and treatment plans. Potential local users are strongly advised to carefully consider these experiences when choosing a veterinary care provider for their pets. The reviewers themselves explicitly recommend staying away from this clinic due to the potential for misdiagnosis and the associated risks to pet health. Due to the severely negative nature of the recent feedback concerning critical aspects of veterinary care, a cautious approach is warranted for anyone considering Lakeside Veterinary Clinic for their pet's health needs. Further investigation and potentially seeking second opinions from other veterinary professionals in the area may be prudent.

Lakeside Veterinary Clinic Photos

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Lakeside Veterinary Clinic Location

18 Lake Simond Rd, Tupper Lake, NY 12986, USA

Reviews

We took our dog in for what we suspected was a urinary tract infection. Our dog ended up being diagnosed with diabetes, by Dr. Scranton through a urinalysis. No treatment options or explanation how the diagnosis was determined, were provided after the appointment. We decided to take our dog to an emergency vet due to worsening symptoms (incontinence, lethargy) since we were worried about getting her on insulin as soon as possible. We took her to the emergency vet in Syracuse and they performed a blood test, and urinalysis which didn’t support the diabetes diagnosis. She was however, diagnosed with a urinary tract infection. I would stay far away from this vet’s office, if you care about proper diagnoses for your pets. Us, as two lay people knew what the problem was better than this supposed “professional” who misdiagnosed our dog with a serious illness, that or she was acting maliciously. What if we had given her insulin? What then? It’s absolutely unacceptable. Please stay away if you value the lives of your pets! The only service I’d trust this vet with is euthanasia.

May 05, 2025 · Buddy Spurgeon

I’ve been taking my dog to this veterinary clinic for 14 years and have always trusted the care she received. Recently, I brought my dog in for what I suspected was a UTI. I shared my concerns when making the appointment, and a urinalysis was ordered. During the appointment, without any further testing or explanation, I was told she had diabetes. I was given no education on canine diabetes, no discussion of next steps, symptoms to watch for, or potential complications like diabetic ketoacidosis. I was also told that my parents — who are not her primary caretakers — could follow up in a week. My concerns were dismissed, and I left after a very brief visit with no answers. Over the next two days, my dog’s condition rapidly worsened. After doing my own research and suspecting she might be entering DKA, I rushed her to an emergency vet. There, they did thorough testing and diagnosed her with a severe UTI — not diabetes. Had I administered insulin based on the initial diagnosis, the consequences could have been fatal. Had I waited a week to follow up, her condition could have deteriorated even further. Between Friday and Sunday, I spent over $1,300 on emergency care, supplies, and medication — and endured an extremely stressful and emotional experience. I am sharing this to caution others. This was a serious misdiagnosis that put my dog’s life at risk. I hope this encourages more thorough communication and diagnostic care moving forward, especially in cases involving complex or life-threatening conditions.

May 05, 2025 · Tess Klossner

Our dog was misdiagnosed by another vet clinic and treated for two weeks for the wrong thing. Lakeside knew immediately what she had but unfortunately she was too far gone. Great care and compassion was shown as she was released from her misery. The year before we threw ourselves on their mercy at closing time when our girl cut a tendon on trash someone had discarded in the woods. The operation to repair the severed tendon was incredibly successful— full use, no limp or disability. Our hometown vets were very impressed. We have great trust and confidence in this vet.

Aug 18, 2024 · Katherine Cronn

Dr Cecilia and staff are very knowledgeable and caring for my small dog. They were recommended highly when I asked for a good vet and I'm happy to say the same.

Oct 11, 2019 · Eleanor Stanton

I recently transferred care of my 10 year old Bichon to Lakeside vet clinic after losing his brother to an after hours emergency. It was during that emergency that I learned our former vet did not offer after hours emergency care. He died minutes after we arrived in Burlington. Following this tragedy, I made it my mission to find a practice that would be available in our time of need, even it it was a Sunday at 3 in the afternoon. After calling around to various local vet practices, I realized not many offer this service these days. Luckily, my son and daughter in law recommended this practice in Tupper Lake. They have used this clinic for several years and are satisfied pet owners. We have had our first appointment to establish care and the intake exam was very thorough. The staff was professional in every way. At the end of the visit, I felt we had made the right choice with this practice. The best part of this is that I have piece of mind that if something happens to our dog after normal business hours, I will be able to reach the veterinarian and be seen if needed.

Jul 08, 2022 · Kim Carr

Pet Hospital