Kentwood Veterinary Clinic

I have 3 dogs. This place is overpriced but I stayed for the convenience. It is Thursday and I was hoping to get in on short notice on Friday (dog has a recurring ear infection and was in a great deal of discomfort). The Girl (who is new) says "Yes, we have open slots in the AM but you will have to call in the morning to get one" Huh? I am a regular client with 3 dogs and you won't make the appointment today? NO, you have to call back in the morning and she says "and I recommend calling RIGHT at 8 because they fill up quick! I am shocked, I say "Really, you will let me take my business somewhere else over this simple ask? "Yes sir, that is our policy" This is how you treat standing clients. I have literally spent thousands of dollars there....call back tomorrow and hope for the best? Sorry, were done, I will take my money and my dog's somewhere else.

The cost of $39.10 to have my dogs nails clipped was excessive. I think they strive to provide good care, but as a retired person on a fixed income the pricing is exorbitant. Based on my recent visit I will not plan on returning.

I have a puppy toy poodle, I've never had a dog before so I have nothing to compare them with, however they provided me with excellent service, and i did appreciatethe knowledge and friendliness of all staff!

Their prices are up there with family friends but without all the extras you get. They are also great with new animals and vaccines. You can get right in, and there is hardly anyone else there. That being said, my dog started having skin issues at 8 years old. For over 7 months, they kept telling me it was allergies. Treated him with steroids and antibiotics for periods of 2 weeks, which only gave him 3 weeks between flare-ups. I finally got fed up because they would only do one thing each visit, even though we talked about different things it could be. I felt like they would nickle and dime me just to stretch out the visits. I switched vets, and they looked at his history and instantly realized it was a bacterial skin infection. Kentwood vet clinic wasn't treating it long enough to get rid of it. My dog had been suffering since November, and he's finally better in August, thanks to my new vet. It also blows me away that my new vet has 9 different veterinarians and offers way more services at a seriously reduced price compared to kentwood. I don't recommend this place if your dog has a real issue that you need to address.

They were very quick and cordial about the whole process. Fritz was in and out quickly and the office is practicing social distancing.