Jefferson Animal Hospitals: Williams Pam DVM

Pet HospitalKentuckyJefferson CountyLouisvilleBardstown Road

6902 Bardstown Rd, Louisville, KY 40291, USA

1.0

Dr pam Williams needs to listen to what the animal comes in for not make judgement calls as to what she thinks the pet has been acting Also the staff needs to make notes when they ask the owner what the pet is being seen for, because they cant remember to tell the dr what is wrong Asked them to perform services that did not get done Been coming here for years with no trouble very professional must say today was the worst experience ever(horrible)it was like going to a new store where the staff of employees and new and have no idea what they are doing May have been the reason why the dr had no clue about what she was doing me

charles scrogham
  • Overview
  • (502) 426-7744
  • jeffersonanimalhospitals.com

Welcome to Jefferson Animal Hospitals: Williams Pam DVM

Welcome to our platform, your local resource for pet care information. Within the Pet Hospital category, we are presenting Jefferson Animal Hospitals, with a focus on Williams Pam DVM, located at 6902 Bardstown Rd, Louisville, KY 40291, USA. They can be contacted at (502) 426-7744 or their mobile number +1 502-426-7744.

Based on the limited customer review available online, the experience at Jefferson Animal Hospitals with Williams Pam DVM appears to have been negative for at least one pet owner. This review raises concerns regarding communication, attentiveness to the owner's stated reasons for the visit, and the completion of requested services. It also mentions a perceived lack of professionalism during this particular visit, contrasting with the reviewer's past positive experiences at the same facility.

Environment

The provided customer review does not offer any specific insights into the physical environment of Jefferson Animal Hospitals. Details such as the cleanliness, comfort, or facilities available are not mentioned. Therefore, we cannot objectively describe the environment based solely on this feedback.

Services Offered

The review mentions the owner bringing their pet in for a specific reason and requesting certain services, implying that Jefferson Animal Hospitals, where Williams Pam DVM practices, offers a range of veterinary services. Typically, a pet hospital would provide services such as:

  • General check-ups and wellness exams
  • Vaccinations
  • Diagnosis and treatment of illnesses
  • Management of injuries
  • Surgical procedures
  • Dental care
  • Laboratory services
  • Prescription medications

However, the negative review indicates a potential issue with ensuring the veterinarian is fully aware of the pet's presenting problem and the owner's requests. It also suggests that requested services might not always be completed. To get a comprehensive understanding of all services offered and the standard of their delivery, further information from multiple sources or direct contact with the hospital would be beneficial.

Features and Expertise

The single review available does not highlight positive features or the expertise of Williams Pam DVM. Instead, it expresses concern about Dr. Williams' approach to diagnosis and the communication process within the clinic. The reviewer felt that Dr. Williams made "judgement calls" without fully considering the owner's input regarding the pet's condition.

The review also points to a potential issue with the staff's communication, suggesting that the information provided by the owner about the reason for the visit was not effectively relayed to Dr. Williams. This breakdown in communication seemingly contributed to the negative experience. The reviewer's past positive experiences suggest that the hospital may have previously operated with a higher standard of professionalism, implying a potential inconsistency in service quality.

Promotional Information and Customer Testimonials

There is no promotional information provided in the text. The sole customer testimonial is negative and does not recommend the services received during this particular visit.

The review states:

"Dr pam Williams needs to listen to what the animal comes in for not make judgement calls as to what she thinks the pet has been acting Also the staff needs to make notes when they ask the owner what the pet is being seen for, because they cant remember to tell the dr what is wrong Asked them to perform services that did not get done Been coming here for years with no trouble very professional must say today was the worst experience ever(horrible)it was like going to a new store where the staff of employees and new and have no idea what they are doing May have been the reason why the dr had no clue about what she was doing me"

This feedback raises serious concerns about the quality of care and communication experienced by this pet owner during their recent visit with Williams Pam DVM at Jefferson Animal Hospitals. While the reviewer mentions years of previous positive experiences, this particular instance was described as "horrible," indicating a significant deviation from their past encounters.

In Conclusion

For local users in Louisville, KY, considering Jefferson Animal Hospitals and the services of Williams Pam DVM, the available customer review presents a mixed picture. While the reviewer had positive experiences in the past, their most recent visit was significantly negative, citing issues with Dr. Williams' listening skills, staff communication, and the completion of requested services. This suggests potential inconsistencies in the quality of care provided.

Given this feedback, local pet owners may want to consider these points when making decisions about their pet's veterinary care. It would be prudent to seek additional reviews or perhaps contact Jefferson Animal Hospitals directly to discuss their services and address any concerns arising from this review. Understanding the context of this negative experience and whether it is an isolated incident or indicative of a broader issue would be beneficial.

While Jefferson Animal Hospitals has seemingly provided satisfactory service in the past according to this reviewer, the recent negative experience highlights the importance of consistent and high-quality care. Potential clients may wish to gather more information to ensure their pets receive the best possible attention and that communication between the veterinary team and pet owners is clear and effective.

Jefferson Animal Hospitals: Williams Pam DVM Location

6902 Bardstown Rd, Louisville, KY 40291, USA

Reviews

Dr pam Williams needs to listen to what the animal comes in for not make judgement calls as to what she thinks the pet has been acting Also the staff needs to make notes when they ask the owner what the pet is being seen for, because they cant remember to tell the dr what is wrong Asked them to perform services that did not get done Been coming here for years with no trouble very professional must say today was the worst experience ever(horrible)it was like going to a new store where the staff of employees and new and have no idea what they are doing May have been the reason why the dr had no clue about what she was doing me

Mar 06, 2021 · charles scrogham

Pet Hospital