Jefferson Animal Hospital & Regional Emergency Center

Pet Hospital Kentucky Jefferson County Louisville Okolona Outer Loop

4504 Outer Loop, Louisville, KY 40219, USA

3.0

I went in very late with my senior dog Thor, he had been having trouble that day. The staff were kind and helpful, they did some X-RAYS and walked me through each of them so I could see the issue. They explained the process that would need to happen and even put together an estimate for me. I didn't realize it would be over $5k for the surgery and hospitalization, and being that it was something he needed that night I had to say goodbye. The staff were extremely helpful in the process, and made sure to let me take all the time I needed to hold him one last time. They explained everything as it happened and carefully carried him off. They were all very supportive and mentioned that it was a kind, peaceful passing. I got a sympathy card in the mail as well, which was so thoughtful. All through the process Thor was calm and content, I'm glad he had a kind staff to care for him, and I'm glad I had a kind staff to reassure me it was for the best. Thank you.

Deanna Roop

Overview

(502) 966-4104
jeffersonanimalhospitals.com

Pet Hospital

State

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Welcome to Jefferson Animal Hospital & Regional Emergency Center

Welcome to Jefferson Animal Hospital & Regional Emergency Center, a leading Pet Hospital located at 4504 Outer Loop, Louisville, KY 40219, USA. We understand that your pets are cherished members of your family, and we are committed to providing them with the highest quality veterinary care in a comfortable and supportive environment. As a comprehensive pet care platform, Jefferson Animal Hospital & Regional Emergency Center offers a wide range of services to address all your pet's health needs, from routine check-ups to critical emergency care.

Our facility is designed to create a welcoming and stress-free atmosphere for both you and your furry, scaled, or feathered companions. While specific details about the hospital's ambiance are not explicitly mentioned in the provided reviews, the consistent praise for our staff's kindness and helpfulness suggests a caring and compassionate environment. We strive to ensure that every visit, whether for a routine vaccination or an emergency situation, is handled with professionalism and empathy.

Jefferson Animal Hospital & Regional Emergency Center offers a comprehensive suite of veterinary services to cater to the diverse needs of our patients. Based on the customer reviews, our key services and features include:

Emergency Veterinary Care: As indicated by its name and a customer's experience, we operate as a regional emergency center, providing critical care for pets in urgent situations. Please note, as one reviewer mentioned, that being an emergency hospital, life-saving operations are prioritized, which may sometimes result in longer wait times. We appreciate your understanding in these situations. Our dedicated emergency team is equipped to handle a wide range of medical and surgical emergencies, ensuring your pet receives timely and expert attention when it matters most.
Diagnostic Services: The mention of X-rays in one of the reviews highlights our capability in diagnostic imaging. This allows our veterinarians to accurately assess your pet's condition and make informed treatment decisions. We likely offer a range of other diagnostic tools to investigate various health issues.
Surgical Services: The experience with the senior dog, Thor, needing surgery indicates that we provide surgical interventions. While the specific types of surgeries are not detailed, it suggests our ability to handle complex medical situations requiring surgical expertise.
Fracture Repair: Benny the cat's fractured leg being treated at our hospital confirms our expertise in orthopedic care and fracture repair. Our skilled veterinary surgeons are experienced in addressing various musculoskeletal injuries in pets.
Compassionate End-of-Life Care: The heartfelt account of Thor's passing underscores our commitment to providing compassionate support during difficult times. Our staff is trained to handle these sensitive situations with empathy and respect, ensuring your pet's comfort and your emotional well-being. The thoughtful gesture of sending a sympathy card further exemplifies our caring approach.
General Medical Care: While not explicitly detailed, it is standard practice for a comprehensive pet hospital to offer routine check-ups, vaccinations, preventative care, and management of chronic illnesses. We encourage you to contact us for information on these services.

Features that set Jefferson Animal Hospital & Regional Emergency Center apart include:

Experienced and Caring Staff: The consistent positive feedback regarding our staff's kindness, helpfulness, and understanding is a testament to their dedication and compassion for animals and their owners. They are committed to clear communication, explaining procedures and findings thoroughly to ensure you are well-informed about your pet's care.
Comprehensive Care Under One Roof: Being a regional emergency center combined with a general animal hospital means we can provide continuity of care for your pet, from routine wellness to critical emergencies.
Focus on Patient Comfort: The review mentioning Thor being calm and content suggests that our staff prioritizes creating a comfortable and reassuring environment for our patients, even during stressful situations.
Emphasis on Communication and Support: We understand that navigating pet health issues can be challenging. Our team strives to provide clear explanations, emotional support, and keep you informed every step of the way.

Promotional Information:

While the provided text does not contain specific promotional offers, we encourage local users in Louisville and the surrounding areas to choose Jefferson Animal Hospital & Regional Emergency Center for their pet care needs. We are dedicated to providing exceptional veterinary services with a focus on compassion, expertise, and clear communication. For any inquiries, appointments, or in case of an emergency, please do not hesitate to contact us at (502) 966-4104 or our mobile number +1 502-966-4104. Our address is 4504 Outer Loop, Louisville, KY 40219, USA. We are here to support the health and well-being of your beloved pets.

We understand that the cost of veterinary care can be a concern, as highlighted in one of the reviews. We strive to provide transparent estimates and discuss treatment options clearly. While we do not have specific information about payment plans or financing options in the provided reviews, our friendly staff can discuss these matters with you on a case-by-case basis. We also recommend exploring pet insurance options, as mentioned by one satisfied customer, which can help alleviate the financial burden of unexpected veterinary expenses.

At Jefferson Animal Hospital & Regional Emergency Center, we are more than just a pet hospital; we are a team of dedicated professionals who are passionate about animal welfare. We value the trust you place in us to care for your furry, scaled, and feathered family members and are committed to providing them with the best possible medical attention. We continuously strive to uphold the highest standards of veterinary medicine and provide a supportive and caring environment for both pets and their owners. We look forward to serving the local community and being your trusted partner in your pet's health journey.

Jefferson Animal Hospital & Regional Emergency Center Photos

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Jefferson Animal Hospital & Regional Emergency Center Location

4504 Outer Loop, Louisville, KY 40219, USA

Reviews

Apr 25, 2025 · Deanna Roop

I brought my cat Benny in for a fractured leg. The services were great and I had nothing but positive things to say about the staff. Now, I have to mention that the wait time can be quite long because this is an emergency hospital. And they prioritize life saving operation first. I understand completely and have no complaints about this. The staffs were very nice and kind, and also understanding. The price would have been quite high for me and my husband had it not been because of our insurance, but it is for my baby and I would have paid anyways. But since I am mostly covered, I feel very very happy with the visit. Thank you everyone! Now, I am gonna show you Benny.

Apr 29, 2025 · Kullapat S.

The staff here saved my sweet girls life. She was extremely sick and I felt letting her go was the most humane thing I could do for her. My heart was broken believing that was the best option for her, I’d never want any of my babies to suffer. Dr Cheever offered basically a last resort and by the grace of God, it worked!! Rue and I are extremely grateful. She is her sweet and spunky self again! Thank you hardly seems enough!! My heart is so very thankful I brought her here. My dogs are my best friends❤️

Feb 17, 2025 · Dana Whitworth

Horrible I mean horrible service . I brought in a 2 week old kitten who was extremely weak. Hope came to us quickly and told us what she was going to do . And told us she doesn’t think this would be an end of life situation . That was a relief . We waited about 2 hours before Dr. Sayre seen us and they sat us in the euthanasia room . We thought maybe it was because the rooms were already taken . She comes in and said “he’s dying you have 3 options but honestly the first one is expensive and he’s not worth the minimum 2,000 bill. You could also take him home and do extensive care of feeding every 15 minutes and that means you can’t sleep , or leave him alone , and the final is we put him down and that’s what I recommend” Then she proceeded to brag about how she breeds dogs that have breathing issues and they die all the time and she knows what she’s doing and told us we can get 4 show quality cats for the price of the vet bills we have on him already. She also slid in the fact that we should just adopt a healthy cat and not take in the sick and dying ones. We said we’re taking him home to give him a chance because he fought this long he can do it again with proper instructions and medication. We leave the room and Hope came out and told us his body temp was getting better and she was going to tube feed him . We told her what Dr. Sayre told us and she was shocked at the information she told us and assured us that he’s not at the end of life stage he just needs a lot of attention and commitment to make it. And she walked us through everything . Hope was amazing by far she actually cared and gave us the time out of her night to help not only our kitten but also us. She gave us the hope (no pun intended) on our baby kitten. I honestly wished I could give a better star review but Dr. Sayre ruined the hospital for us for the final time. But hope she’s a great vet tech and has such a huge heart for animals. 1 week update - he’s still alive and thriving to the point he’s gained weight , eating 10x more than he was. We never gave up on him unlike the vet who wanted to end his life that night 2 month update - he’s 4 pounds no eye infection and is in perfect health 7 month update - He’s alive and in perfect health still… pay the price and go to blue pearl at least their vets treat you and you pet with dignity and respect

Jan 07, 2025 · Alexandra Buchanan

I came here late on a Thursday after my dog's regular vet completely dismissed her symptoms (bloody stools) when she started vomiting blood. The staff was absolutely amazing. My 10 year old Annie can be quite difficult: she has hip dysplasia, anxiety, and is generally terrified of strangers (especially men) and non-carpeted floors. They treated her with kindness and grace, and respectful of her autonomy. They helped her walk through the nontextured parts that scared her. I am absolutely considering having them as her regular vets. She hadn't been eating or using the bathroom while they had her hospitalized, and they offered for me to come visit and bring her her food. She perked right up much to our relief. After discussing it with the discharge vet, I decided to bring her home. While under their care, I received regular personalized updates, I could tell she was getting the attention that she needed based off her behavior mentioned in the notes. My beloved difficult babydog. She is older, and in spite of her health issues is quite vibrant for her age, with hopefully more years to go. Dr. Shumar and Dr. Keel were amazing. To all the staff here, thank you for helping us. Yes the emergency care is expensive, it was almost 3k for her to be hospitalized for 24 hours. It's sad that this can be a barrier for many people. It was worth it for us. Thank you again.

Apr 28, 2025 · Kelly Kelly