Iowa Veterinary Specialties: Appel Portia DVM ico

Iowa Veterinary Specialties: Appel Portia DVM

Pet HospitalIowaPolk CountyDes MoinesCreston Avenue

6110 Creston Ave, Des Moines, IA 50321, USA

4.0

I would not even give them one star. It was $500 just to be able to have my service dog and best friend looked at. Then it was going to be what ever the charges were going to be for the services they were going to do. My dog was dehydrated and was not eating or drinking so my vet was not open being out was Sunday and said to go there. They kept her overnight and when I got there Monday morning they had bloated her by not monitored how much fluid they were giving her. They told me that they could not do anything for her but I could take her to ISU veterinary school hospital and see if they could help. Well needless to say that she damaged was already done and after 8 days and $18.000.00 later I decided to bring my best friend and service dogs home and have my vet meet me there and put her down. It was the hardest thing I ever had to do because all they did was use her as a ginny pig.

Thomas Nelson
  • Overview
  • (515) 280-3100
  • www.iowaveterinaryspecialties.com

Welcome to Iowa Veterinary Specialties: Appel Portia DVM

Located at 6110 Creston Ave, Des Moines, IA 50321, USA, **Iowa Veterinary Specialties: Appel Portia DVM** operates as a critical resource within the "Pet Hospital" category, particularly distinguished by its focus on emergency and specialty veterinary care. Available via phone at (515) 280-3100 or mobile at +1 515-280-3100, this facility serves as a crucial point of contact for pet owners in Des Moines and the surrounding areas facing urgent and complex animal health challenges. As a specialty center, it often handles cases referred by primary veterinarians or those requiring immediate, high-level attention.

The **environment** at Iowa Veterinary Specialties, as a "Pet Hospital" specializing in emergency and critical care, is inherently different from a typical general practice. It is a highly equipped facility designed to handle life-threatening situations and advanced medical needs. While the environment aims to be as comforting as possible given the circumstances, its primary function necessitates a focus on efficiency, advanced medical technology, and rapid response. The layout would include multiple examination rooms, a sophisticated treatment area, surgical suites, an intensive care unit (ICU) for continuous monitoring, and diagnostic imaging capabilities such as X-ray, ultrasound, and potentially CT scans. The atmosphere, especially in the emergency setting, can be intense due to the nature of the cases, but the staff strives to maintain a professional and empathetic demeanor. One review, while highlighting a tragic outcome, notes "Amazing and compassionate staff," which suggests that despite the high-stakes environment, the human element of care and support for pet owners is a priority. This indicates that efforts are made to create a supportive, albeit often somber, environment for families facing difficult situations. The space would be meticulously clean and organized, crucial for preventing infections and ensuring sterile conditions for procedures. The environment is built to support critical care, with specialized equipment and vigilant monitoring.

The **services** offered by Iowa Veterinary Specialties: Appel Portia DVM, as a specialty "Pet Hospital," extend far beyond routine veterinary care. Their primary focus would be on emergency and critical care, providing immediate medical attention for sudden illnesses, injuries, and acute conditions, often available 24/7. Beyond emergency services, they typically offer advanced diagnostics, including comprehensive laboratory testing (hematology, chemistry, microbiology, cytology), advanced imaging (digital radiography, ultrasonography, CT scans), and potentially endoscopy. Specialist services are a cornerstone of their offerings and often include internal medicine (for complex systemic diseases), surgery (orthopedic, soft tissue, neurosurgery), cardiology, oncology, neurology, and potentially dermatology or ophthalmology, among others. These services require highly trained veterinary specialists and advanced equipment. They provide intensive care unit (ICU) monitoring for critically ill patients, continuous fluid therapy, pain management, and specialized nursing care. Consultation services for complex cases, often referred from primary veterinarians, are also a key part of their practice. They work in conjunction with referring veterinarians to ensure continuity of care and provide advanced treatment options. The tragic outcome described in one review, where the pet rabbit died naturally but "they did everything they could to help us," underscores their commitment to attempting all possible interventions in critical situations. The breadth and depth of their services are designed to address the most challenging and urgent veterinary medical needs.

The **features** that define Iowa Veterinary Specialties: Appel Portia DVM are largely centered on their capability to provide specialized, high-level care. A key feature is the presence of **specialized veterinarians** (such as Dr. Portia Appel, a DVM who likely has advanced training or a specific focus) and highly trained veterinary technicians capable of managing complex medical cases and operating advanced equipment. Their **24/7 emergency availability** is a critical feature, providing a lifeline for pet owners when their primary vets are closed. The facility's **advanced diagnostic and treatment technology** is another defining characteristic, enabling precise diagnoses and effective interventions for severe conditions. The compassionate nature of the staff, even amidst difficult outcomes, as highlighted in one review, is a significant feature, demonstrating empathy and support for grieving pet owners. However, another review points to a critical feature of specialty care: the **significant cost associated with advanced services and emergency care**. The concern regarding an initial $500 fee and a total of $18,000 for 8 days of care underscores that specialty hospitals are often more expensive than general practices due to the higher level of expertise, specialized equipment, and intensive monitoring required. This financial aspect is a crucial feature that clients need to be aware of when accessing such facilities. The focus on inter-hospital communication, often collaborating closely with referring veterinarians, ensures a comprehensive and coordinated approach to patient care. Their ability to handle a wide range of species, as demonstrated by the emergency care for a rabbit, also highlights their versatility and specialized knowledge beyond typical canine and feline care.

In terms of **promotional information**, Iowa Veterinary Specialties: Appel Portia DVM would emphasize its role as a leading emergency and specialty veterinary hospital in the Des Moines area. Key promotional messages would focus on their **24/7 emergency availability**, highlighting their readiness to respond to pet crises at any time. They would promote their **team of veterinary specialists** (e.g., Dr. Appel's expertise if she is a specialist) and the **advanced medical technology** available, showcasing their capacity to handle complex cases that general practitioners might refer. Testimonials highlighting the compassionate care received, particularly during difficult times, would be strategically used to build trust despite potentially high costs. While the facility may not run typical "promotions" in the way a general practice might (e.g., vaccination specials), they might offer tours of their facility, educational resources on emergency preparedness, or information sessions about specific specialty services. Transparency regarding the costs associated with specialty and emergency care would be crucial, perhaps through readily available information on their website or clear communication during the initial consultation, to manage client expectations, especially given the concerns raised in one review. Building strong relationships with referring veterinarians would also be a key promotional strategy, as a significant portion of their clientele comes through referrals. Their online presence would detail their full range of specialty services, highlight their team, and provide clear emergency contact information. Emphasizing their role as a last resort for complex and critical cases, where pets receive the highest level of medical attention, would be central to their promotional efforts.

Iowa Veterinary Specialties: Appel Portia DVM Photos

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Iowa Veterinary Specialties: Appel Portia DVM Location

6110 Creston Ave, Des Moines, IA 50321, USA

Reviews

I would not even give them one star. It was $500 just to be able to have my service dog and best friend looked at. Then it was going to be what ever the charges were going to be for the services they were going to do. My dog was dehydrated and was not eating or drinking so my vet was not open being out was Sunday and said to go there. They kept her overnight and when I got there Monday morning they had bloated her by not monitored how much fluid they were giving her. They told me that they could not do anything for her but I could take her to ISU veterinary school hospital and see if they could help. Well needless to say that she damaged was already done and after 8 days and $18.000.00 later I decided to bring my best friend and service dogs home and have my vet meet me there and put her down. It was the hardest thing I ever had to do because all they did was use her as a ginny pig.

Jun 09, 2024 · Thomas Nelson

Amazing and compassionate staff. We had to take our pet rabbit in for an emergency visit at midnight and everyone was so kind. Sadly, he died naturally while there, but they did everything they could to help us. Thank you to the wonderful team

Jan 07, 2023 · Jennifer Ciha

I've had to go here several times, and they were wonderful. One dog went for a broken leg, another dog for chocolate toxicity, and a rabbit for pneumonia (who did pass away). They're professional, have expertise for any situation, and were so compassionate when my bunny passed away.

Mar 15, 2023 · Cassie Kana Carter

They were so pleasant and helpful from my initial phone call to arrival, and during the visit. They explained everything throughly. They were so compassionate and overall just wonderful people! Thank you Stacey, Dr. Gearhart and staff!

Jun 16, 2023 · Jenny Balius

Truly amazing staff!

Dec 20, 2023 · Emily Smolinski

Pet Hospital