Iowa Veterinary Specialties ico

Iowa Veterinary Specialties

Pet HospitalIowaPolk CountyDes MoinesCreston Avenue

6110 Creston Ave, Des Moines, IA 50321, USA

3.0

I was impressed! Everyone - receptionist, tech, doctor - were all very compassionate. They provided care options and opinions. We were not pressured or rushed to make decisions. Is it expensive, yes! But once we knew our Riggins was not going to make it, they provided a relaxing private room for us to spend time with him. They even sent us home with a clay paw print impression. They were all very kind and caring. I was dreading picking up his remains - they really did good by him and we felt he was honored. How the remains are returning is soothing. Then a couple days later we received a card in the mail signed by the staff. It shows you guys really care! Thank you for the care you provided Riggins and his humans.

Tracy Patterson
  • Overview
  • (515) 280-3100
  • www.iowaveterinaryspecialties.com

Welcome to Iowa Veterinary Specialties

Welcome to Iowa Veterinary Specialties, a distinguished pet hospital located at 6110 Creston Ave, Des Moines, IA 50321, USA. As a specialized veterinary center, Iowa Veterinary Specialties is dedicated to providing advanced medical care for pets, often serving as a referral hospital for complex cases and offering crucial emergency and critical care services. Our commitment extends beyond just treating illnesses; we strive to provide a supportive and compassionate environment for both pets and their owners, especially during challenging times. The heartfelt testimonials from our clients underscore our dedication to empathy, comprehensive care, and unwavering support.

While the provided reviews primarily focus on the exceptional care and compassion of the staff, they offer valuable insights into the environment of Iowa Veterinary Specialties. Clients describe the staff as "incredibly warm and welcoming," even during stressful emergency situations late at night. This suggests a clinic atmosphere that prioritizes comfort and reassurance. The provision of a "relaxing private room" for owners to spend time with their pets during their final moments further indicates a thoughtful and sensitive approach to creating a peaceful and supportive environment. While specific details about the facility's layout and equipment are not mentioned, the emphasis on compassionate care implies a setting designed to minimize stress and maximize comfort for both patients and their families.

Iowa Veterinary Specialties offers a range of advanced veterinary services, often going beyond the scope of general practice pet hospitals. Our expertise lies in handling complex medical and surgical cases that may require specialized knowledge and equipment. While the exact list of specialties isn't provided in the reviews, the nature of a "veterinary specialties" practice typically includes areas such as internal medicine, surgery, cardiology, neurology, oncology, and critical care. This suggests that we are equipped to diagnose and treat a wide array of serious and complicated health conditions in pets.

A significant feature of Iowa Veterinary Specialties is our capacity to handle emergency and critical care situations. The отзыв describing a late-night visit highlights the availability of care outside of regular hours and the readiness of the staff to attend to urgent needs with warmth and efficiency. This ability to provide timely and expert care during critical moments can be life-saving for pets experiencing severe illness or injury. The отзыв emphasizes that even in the late hours, the staff remained attentive and never rushed, demonstrating a commitment to thorough and unhurried care, regardless of the time.

Beyond medical expertise, a defining characteristic of Iowa Veterinary Specialties is the exceptional compassion and empathy demonstrated by the entire team. Clients consistently praise the staff – from the receptionist to the technicians and doctors – for their caring approach. The отзыв mentioning that "Everyone - receptionist, tech, doctor - were all very compassionate" highlights a clinic-wide culture of empathy. This is further emphasized by the specific mention of Carrie at the reception being "particularly friendly and approachable," indicating that compassionate care begins from the first point of contact.

The отзыв detailing the loss of a beloved pet, Riggins, provides profound insight into the level of emotional support offered at Iowa Veterinary Specialties. The staff provided care options and opinions without pressure, allowing the owners to make difficult decisions at their own pace. The provision of a private room for farewells demonstrates a deep understanding of the human-animal bond and the importance of providing a peaceful space for grieving. The thoughtful gesture of sending home a clay paw print impression is a testament to the clinic's sensitivity and desire to provide lasting mementos of cherished pets.

Even the handling of the pet's remains was done with great care and respect, leaving the owners feeling that their beloved companion was "honored." This attention to detail and the emotional well-being of the grieving owners further underscores the compassionate ethos of Iowa Veterinary Specialties. The subsequent receipt of a signed card from the staff served as a powerful reminder of the team's genuine care and empathy, reinforcing the feeling that "it shows you guys really care!" This level of emotional support during pet loss is a significant feature that sets Iowa Veterinary Specialties apart.

While the reviews mention that the services can be "expensive," this is often associated with specialized and emergency veterinary care, which typically involves advanced equipment, highly trained staff, and round-the-clock availability. The отзыв acknowledging the cost also emphasizes the exceptional care received, suggesting that the value of the service justifies the expense, especially during critical times. It is important to note that specialized veterinary care often entails resources and expertise beyond that of a general practice.

Promotional information is not explicitly mentioned in the provided reviews. However, the focus on exceptional care, advanced services, and compassionate support suggests that Iowa Veterinary Specialties prioritizes the quality of care over specific promotions. For information regarding payment options or any potential special programs, it is best to contact the hospital directly at (515) 280-3100 or +1 515-280-3100. Our dedicated team will be able to provide you with detailed information about our services and any relevant financial considerations.

In conclusion, Iowa Veterinary Specialties in Des Moines is a pet hospital that stands out for its commitment to providing advanced veterinary care with exceptional compassion. The warm and welcoming environment, coupled with the expertise of the veterinary team, ensures that pets receive the highest level of medical attention. The heartfelt отзыв highlight the clinic's dedication to supporting pet owners through difficult times, including emergencies and the loss of a beloved animal. While specialized care may entail higher costs, the level of service, empathy, and support provided at Iowa Veterinary Specialties offers significant value to pet owners seeking the best possible care for their furry family members. We invite you to experience the compassionate and expert care that defines Iowa Veterinary Specialties.

Iowa Veterinary Specialties Photos

Iowa Veterinary Specialties 1Iowa Veterinary Specialties 2Iowa Veterinary Specialties 3Iowa Veterinary Specialties 4Iowa Veterinary Specialties 5Iowa Veterinary Specialties 6Iowa Veterinary Specialties 7Iowa Veterinary Specialties 8Iowa Veterinary Specialties 9Iowa Veterinary Specialties 10

Iowa Veterinary Specialties Location

6110 Creston Ave, Des Moines, IA 50321, USA

Reviews

I was impressed! Everyone - receptionist, tech, doctor - were all very compassionate. They provided care options and opinions. We were not pressured or rushed to make decisions. Is it expensive, yes! But once we knew our Riggins was not going to make it, they provided a relaxing private room for us to spend time with him. They even sent us home with a clay paw print impression. They were all very kind and caring. I was dreading picking up his remains - they really did good by him and we felt he was honored. How the remains are returning is soothing. Then a couple days later we received a card in the mail signed by the staff. It shows you guys really care! Thank you for the care you provided Riggins and his humans.

Apr 11, 2025 · Tracy Patterson

It was past 1am, yet the staff remained incredibly warm and welcoming, never hurrying us along. They took the time to listen to our worries about Bella, showing genuine care and a desire to assist us. Carrie at the reception was particularly friendly and approachable throughout our experience. The entire team recognized that Bella was a cherished member of our family 💗.

Apr 20, 2025 · Marie Warner

Iowa Veterinary Specialties has provided the most compassionate and professional care for our dog, Rocky, after he was seriously injured in an unprovoked pitbull attack. From the moment we arrived, the amazing front desk staff was calm, kind, and efficient—which is what we needed in this traumatic situation. Dr. McMurray and the amazing team went above and beyond in treating Rocky. Their expertise, communication, and genuine care gave us much peace of mind during a very emotional time. We always felt that Rocky was in the best hands. We are so grateful for IVS. They really cared for Rocky like he was theirs and supported us throughout his recovery.

May 14, 2025 · Sara Weis

I would rate 0 if I could. They sent my dog home with a tangerine sized tumor, that they shockingly missed, and their medical director was so unkind. I took my dog in for rectal bleeding on January 15th about midnight. They diagnosed her with acute diarrhea disorder. They kept her for 36 hours to get I.V. fluids and sent her home with medicines to stop the diarrhea and some sort of antibiotic. She was supposed to be better in a few days. We brought her home on the 17th and called them on the 22nd because she wasn’t better, but they didn’t return my call for 7 hours. By that time I had to get her into a local vet because I knew something was wrong. Gave them the paperwork about the diarrhea disorder and they refilled the meds that the emergency vet had given. Two more vet visits in the next week and was finally told she has a tangerine sized tumor in her rectum and we took her to Iowa State the same day. She had a CT scan, biopsy and was diagnosed with colorectal lymphoma. I called the medical director at the emergency vet and wanted some of my money back. We had gotten their records and they did NOT do a rectal exam on a dog that had been treated for rectal bleeding, when she was in their care for a day and a half. The tumor was only 1-2 inches inside her rectum and should have been caught immediately . It took 3 sets of phone calls and 6 days before she called me back and she was uncaring and condescending. The medical director said they wouldn’t have done anything differently if they had found the tumor, but she did agree they should have done a rectal exam. Apparently, if they found the cancer they wouldn’t have referred her to a surgeon or oncologist and would have just sent her home with useless meds for diarrhea. The medical director was not empathetic at all and made it feel like I was was talking to a bill collector, when I had already paid my bill. She made several snarky remarks and I’ve never felt less heard by someone in the line of business that should show compassion. She even went so far as to ask if I was telling her I wouldn’t have wanted my dog treated for her vomiting and diarrhea. I don’t like the implication that I wouldn’t do anything to help her when I spent 10k in two weeks just to try to get her help. Of course I wanted her treated. I made the mistake of relying on their “expertise” and never thought they would miss something so detrimental and obvious. The emergency vet was $3200 for some fluids, pills and a ONE night stay. It was $6000 for a biopsy, CT scan, FOUR night stay and her first round of chemo at Iowa State. And we did go to Iowa state on a weekend, so I’m sure they had emergency charges in their number too. Something doesn’t add up. I didn’t even want all my money back. I just wanted it back for all the needless things they did to her when she desperately needed treated for cancer. $3200 is nothing to them, based on how much they charged, but it would help pay for part of my girl’s upcoming chemo. I would never recommend this place to anyone who loves their pet. Go to Iowa State, K State, Omaha or anywhere but this place

Feb 14, 2025 · Hava Dennler

I am very thankful for IVS. I brought my cat in for an emergency euthanasia around midnight on the 3rd. My cat had been a little sick but declined fast that night. They were very helpful, patient, and caring. I paid just under $500 for private euthanasia and private cremation. I think that’s reasonable especially for it being an emergency situation. They gave us her ashes back in a beautiful wooden box, ink paw prints, some of her fur, and a clay paw print. Thank you IVS for making a horrible situation a little easier.

Nov 05, 2024 · Macie Sylvester

Pet Hospital